Call handler Work, Jobs in Burnley (with Salaries)

Call Handler (Out of Hours)
careium —Blackburn
- Full-time
- Customer service
- Microsoft Office
- Communication skills
- Free parking
- Annual leave
ICC Call Handler - Broughton, Preston
North West Ambulance Service NHS Trust —Preston
- £25,760 - £27,476 a year
- 12 hour shift
- Customer service
- Data entry
- Typing
11d
ICC Call Handler - Parkway, Manchester
North West Ambulance Service NHS Trust —Manchester
- £25,760 - £27,476 a year
- 12 hour shift
- Customer service
- Data entry
- Typing
11d
ICC Call Handler - Middlebrook, Bolton
North West Ambulance Service NHS Trust —Bolton
- £25,760 - £27,476 a year
- 12 hour shift
- Customer service
- Data entry
- Typing
11d
Call Handler Team Leader
Lancashire and South Cumbria NHS Foundation Trust —Accrington
- £28,392 - £31,157 a year
- Full-time
- Business
- Negotiation
3h
Customer Claims Fraud Handler
Zego —Halifax
- Hybrid work
- Communication skills
Quick apply
10d
Intervention Claims Handler
Intact Insurance UK Limited —Halifax
- Hybrid work
- Sales
- Organisational skills
- Communication skills
- Annual leave
- Flexible schedule
Quick apply
FNOL Claims Handler
Zego —Halifax
- Weekend availability
- Hybrid work
Quick apply
Complaints Handler
Teleperformance —Manchester
- From £26,442 a year
- Full-time
- Customer service
- Analysis skills
- Continuous improvement
- Annual leave
- Employee discount
Claims Handler
Howden Group Holdings —Manchester
- Full-time
- Hybrid work
- English
- Travel
- Communication skills
Complaints Handler
VIP Gateway —Salford
- £27,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Personal Assistant / Senior Property, Business, Podcast & Compliance Administrator
Bricks to Riches —Manchester
- From £13 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Work from home
Quick apply
8d
Litigation Handler
Zego —Halifax
- Hybrid work
Quick apply
File Handler MOJ Credit Hire
Keoghs —Bolton
- Full-time
- Hybrid work
- English
- Microsoft Office
- Communication skills
- Employee discount
8d
Home Emergency Insurance Team Manager – Evenings
Davies —Preston
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Leadership
- Employee assistance programme
- Employee discount

Discover related jobs

Based on your search for call handler jobs.

Picker and Packer
HoneyBerry Solutions Ltd —Burnley
This role is vital in ensuring the smooth operation of our warehouse and production processes, contributing to our company's mission of delivering high-quality…
From £13 an hour
Quick apply
8d
Warehouse Operative
Coveris - Burnley —Burnley
Pallets to be located down the appropriate gangways in the warehouse and/or put away into specific warehouse locations. FG pallets to be wrapped and labelled.
£27,583 a year
Quick apply
1d

I want to receive the latest job alerts for call handler in burnley

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Call Handler (Out of Hours)

careium -
Blackburn

Apply Now

Job details

Full-time

Benefits

Free parking
Annual leave
Company pension
Flexible schedule
On-site parking

Qualifications

Customer service
Microsoft Office
Communication skills

Full job description

Blackburn

Call Handler (Out of Hours)
Full & Part Time Shift Patterns During Service Hours (on a rota basis)
Service Hours: 5pm – 9am, 7 days per week
Blackburn, Lancashire

Who Are We?

Careium UK is one of Europe’s leading telecare organisations, supporting over 250,000 private and corporate clients. Our mission is to help individuals live safer, more independent, and fulfilling lives.

We provide a fully digital telecare system, enabling vulnerable and elderly clients to feel safe both at home and when out in the community. Our services are delivered through our dedicated 24/7/365 Alarm Receiving Centre and supported by our in-house Emergency Call Handlers and Mobile Response Team.

We are also proud to be a Real Living Wage Employer, meaning we are committed to paying our employees a wage that is independently calculated to reflect the true cost of living. This demonstrates our dedication to fairness, employee wellbeing, and valuing the important work our teams carry out every day.

About the Role

At Careium UK, you don’t have to choose between making a difference and developing your career. Every day, your contribution will have a direct and meaningful impact on the lives of our clients and service users.

As part of our continued growth and evolving service model, we are seeking Call Handlers to join our Out of Hours team in Blackburn.

In this role, you will provide essential support to councils and housing associations outside of standard working hours. You will follow established procedures to manage a range of urgent situations, including (but not limited to) homelessness cases, emergency repairs, dangerous structures, and other critical incidents that require immediate action.

What Does a Day Look Like?

As an Emergency Call Handler, your responsibilities will include:

Managing emergency situations: Quickly assessing and responding to urgent calls to ensure the best possible outcomes
Recording accurate information: Logging all call details clearly and efficiently using internal systems
Taking swift action: Acting promptly on information provided by customers and stakeholders
Providing customer support: Guiding callers through basic troubleshooting where appropriate
Monitoring alarm systems: Responding to automatic alerts and addressing issues such as power or battery faults

What We’re Looking For

Resilience in a busy environment: Comfortable managing a high volume of calls and interactions
Professional communication skills: Calm, confident, and empathetic telephone manner
Customer service experience: Previous experience working with customers is desirable
System proficiency: Confident using multiple systems, including Microsoft Office applications
Adaptability: Flexible approach with a willingness to embrace new technologies and ways of working
Strong multitasking ability: Able to follow procedures, prioritise tasks, and think critically
Attention to detail: Accurate and thorough when recording information
Relevant experience: Background in care, customer service, or a call centre environment is advantageous

What We Offer

Flexible working patterns to support work-life balance
Generous annual leave, increasing with length of service
Cash Health Care Plan (including dental and optical support)
Life assurance (3x annual salary)
Pension contributions of up to 6%
Free on-site parking
Ongoing learning and development opportunities

If you’re ready to become an Everyday Hero and want to be part of a team that truly makes a difference, we would love to hear from you. Join a business that saves lives and adds real value to people every day.

Contact person

Apply Now

Refine Your Search

call handler jobs in burnley

Call Handler (Out of Hours)

ICC Call Handler - Broughton, Preston

ICC Call Handler - Parkway, Manchester

ICC Call Handler - Middlebrook, Bolton

Call Handler Team Leader

Customer Claims Fraud Handler

Intervention Claims Handler

FNOL Claims Handler

Complaints Handler

Claims Handler

Complaints Handler

Personal Assistant / Senior Property, Business, Podcast & Compliance Administrator

Litigation Handler

File Handler MOJ Credit Hire

Home Emergency Insurance Team Manager – Evenings

Discover related jobs

I want to receive the latest job alerts for call handler in burnley

Explore jobs in more locations

Contact person

Jobseeker tools

Employer Tools

Browse

Stay Connected