Client success manager Work, Jobs in Burnopfield, Dur (with Salaries)

Client Success Manager
The Opportunity Group —Newcastle upon Tyne
- Remote
Quick apply
Customer Operations Manager - 12 months fixed term
Newcastle Building Society —Newcastle upon Tyne
- £41,668 - £57,542 a year
- Full-time
- Hybrid work
- Customer service
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
20h
Client Engagement Manager -Full time - Permanent - Gateshead or Remote
Recite Me —Gateshead
- Full-time
- Hybrid work
- Organisational skills
- Agile
- Communication skills
- Flexible schedule
Quick apply
3d
Account Development Manager - NHS Fleet Solutions
Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust —Seaton Delaval
- £48,117 a year
- Full-time
7d
Robotics Sales Manager
NEW APEX LTD. t/a SPARK EPoS —Gateshead
- £40,000 a year
- Full-time
- Sales
- Hotel
- Analysis skills
- Free parking
- Store discount
Quick apply
11d
Senior Account Manager (MPS & Solution Sales, North East)
Agilico Workplace Technologies —Gateshead
- £75,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- English
- Employee assistance programme
Quick apply
9d
VodafoneThree - Client Sales Lead
Vodafone —Newcastle upon Tyne
- Full-time
- Sales
- Negotiation
- Employee discount
10d
Client Partner - UK Local Gov
Version 1 —Newcastle upon Tyne
- Full-time
- Hybrid work
- AWS
- Communication skills
- Life insurance
Quick apply
Account Director
Teleperformance —Gateshead
- Full-time
- Project management
- Negotiation
Business Development Manager
Hubexo —Newcastle upon Tyne
- Monday to Friday
- Presentation skills
- Employee assistance programme
Business Account Manager, Stadium of Light
Delaware North —Sunderland
- Sales
- No degree
- IT
Customer Resolution Specialist
iamproperty & iamsold —Newcastle upon Tyne
- £25,800 a year
- Full-time
- Communication skills
- Annual leave
Quick apply
1d
UK - Customer Success Manager
Paul Gough Media —Hartlepool
- £25,000 - £30,000 a year
- Full-time
Quick apply
Client Partner - UK Justice
Version 1 —Newcastle upon Tyne
- Full-time
- Hybrid work
- AWS
- Communication skills
- Life insurance
Quick apply
Technology Sales Executive
Softcat —Newcastle upon Tyne
- £24,570 a year
- Communication skills
- School
- Flexible schedule
Account Manager - French Bilingual (UK Remote)
Turnitin, LLC —Newcastle upon Tyne
- Full-time
- Remote
- Bilingual
- Sales
- Salesforce
- Annual leave
Quick apply
1d
Sales Executive
KERRIDGE COMMERCIAL SYSTEMS CORP —Newcastle upon Tyne
- Full-time
- Management
- Sales
- ERP systems
Quick apply

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Based on your search for client success manager

Customer Operations Manager - 12 months fixed term
Newcastle Building Society —Newcastle upon Tyne
Your focus will be to ensure the consistent delivery of high-quality service to customers holding savings accounts with Newcastle Building Society Group and our…
£41,668 - £57,542 a year
20h
Client Success Manager
The Opportunity Group —Newcastle upon Tyne
You will provide insights on client-to-business interactions, improve customer experience through support, finding new ways of working, and constantly striving…
Quick apply

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client success manager jobs near burnopfield, dur

Client Success Manager

The Opportunity Group -
Newcastle upon Tyne

Quick apply

Job details

Permanent

Full job description

Job Description

*please note this a remote role that can be based anywhere*

The role of a Customer Success Manager is critical for the success of our learning programmes and customer outcomes - that's why we're taking time and effort to explain how to do the job well and who will be right fit for this role.

What’s important is that you’ll drive engagement, onboarding and outcomes from our client learning programmes with the intention to expand advocacy and establish long term relationships.

You will provide insights on client-to-business interactions, improve customer experience through support, finding new ways of working, and constantly striving to delight our customers.

Successful candidates must be social, analytical, possess an aptitude for learning and using new methods and software, and be able to communicate clearly and effectively.

What You’ll Do

Partner with our clients to deliver predictable outcomes and experiences for their clients and predictable growth for their business by:

Delivering and communicating ROI for our clients, throughout the learner intervention
Being the trusted partner for the customer on use-case and programme functionality
Being the voice of the customer when managing processes and delivering ‘best in class’ programmes.
Develop and manage client portfolios. Sustain business growth and profitability by maximizing value.
Analyze customer data to improve customer experience. Improve onboarding processes.
Help to find the right solutions for both the organisation and the client.
Handle and resolve customer requests and complaints.
Minimize customer churn.
Aid in product design and product development.

Qualifications

What we’re looking for

Impressive executive presence and communication abilities
Ability to create structure in ambiguous situations and design effective processes
Previous experience managing a portfolio of clients
Understanding of working with cross-functional teams (e.g. Sales, Product, Marketing, Services)
An understanding of the apprenticeship world from work or personal experience would be advantageous

Quick apply

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client success manager jobs in burnopfield, dur

Client Success Manager

Customer Operations Manager - 12 months fixed term

Client Engagement Manager -Full time - Permanent - Gateshead or Remote

Account Development Manager - NHS Fleet Solutions

Robotics Sales Manager

Senior Account Manager (MPS & Solution Sales, North East)

VodafoneThree - Client Sales Lead

Client Partner - UK Local Gov

Account Director

Business Development Manager

Business Account Manager, Stadium of Light

Customer Resolution Specialist

UK - Customer Success Manager

Client Partner - UK Justice

Technology Sales Executive

Account Manager - French Bilingual (UK Remote)

Sales Executive

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