Technical analyst Work, Jobs in Burnopfield, Dur (with Salaries)

Technical Service Analyst
Care Quality Commission —Newcastle upon Tyne
- £30,373 a year
- Full-time
- Annual leave
13d
Public Insight Analyst
Northumbria Police —Newcastle upon Tyne
- £36,066 - £41,028 a year
- Full-time
- Microsoft Excel
- Analysis skills
- No degree
- Work from home
- Employee discount
5d
Service Desk Support Analyst
Your Move —Newcastle upon Tyne
- Full-time
- Customer service
- Windows
- Communication skills
Associate Product Usage Analyst (UK Remote)
Turnitin, LLC —Newcastle upon Tyne
- Full-time
- Remote
- Microsoft Excel
- Customer service
- Analysis skills
- Annual leave
- Flexitime
Quick apply
Data Analyst
HM Revenue and Customs —Newcastle upon Tyne
- £37,682 - £40,705 a year
- Part-time
- Hybrid work
- English
- SQL
- Presentation skills
- Work from home
5d
24/7 IT Analyst
Aspire Technology Solutions —Gateshead
- £28,200 - £36,000 a year
- Full-time
- Travel
- Organisational skills
- Free parking
- Annual leave
Quick apply
Technology Analyst - PMO (UK Remote)
Turnitin, LLC —Newcastle upon Tyne
- Full-time
- Remote
- DevOps
- Data analysis skills
- No degree
- Annual leave
Quick apply
Service Desk Support Analyst
LSL Property Services —Newcastle upon Tyne
- Full-time
- Customer service
- Windows
- Communication skills
Service Desk Support Analyst
Reeds Rains —Newcastle upon Tyne
- Full-time
- Customer service
- Windows
- Communication skills
CDD Data Delivery Analyst
Worldpay (UK) Limited —Gateshead
- Hybrid work
- Microsoft Excel
- SQL
- Analysis skills
Quick apply
Technology Analyst - Operations (UK Remote)
Turnitin, LLC —Newcastle upon Tyne
- Full-time
- Remote
- SQL
- AWS
- No degree
- Annual leave
Quick apply
Performance Analyst (Operations)
Everflow —Peterlee
- £32,000 - £35,000 a year
- Full-time
- Hybrid work
- SQL
- Free parking
- Annual leave
Business Analyst - Data and Analytics
iamproperty & iamsold —Newcastle upon Tyne
- Full-time
- Azure
- Organisational skills
- Agile
- Annual leave
Quick apply
8d
Cell Site Analyst
Keith Borer Consultants —Durham
- Full-time
- Employee assistance programme
- Employee discount
Governance, Risk & Compliance (GRC) Analyst
tombola —Sunderland
- Hybrid work
- Organisational skills
- IT
Quick apply
Business Analyst - ServiceNow
Department for Environment, Food and Rural Affairs —Newcastle upon Tyne
- £42,665 - £50,495 a year
- Part-time
- Analysis skills
- Presentation skills
- Agile
- Employee assistance programme
- Employee discount
13d
Senior Data Visualisation Analyst
HM Revenue and Customs —Newcastle upon Tyne
- £45,544 - £49,523 a year
- Part-time
- Hybrid work
- English
- Project management
- Presentation skills
- Work from home
12d
Compliance analyst
Department for Environment, Food and Rural Affairs —Newcastle upon Tyne
- £34,765 - £41,375 a year
- Part-time
- Presentation skills
- Organisational skills
- Communication skills
6d
IT Analyst - Business Applications
Mott MacDonald —Newcastle upon Tyne
- Full-time
- Hybrid work
- Customer service
- ERP systems
- English
- Employee discount
Senior Technical Business Analyst
Version 1 —Newcastle upon Tyne
- Full-time
- Hybrid work
- Azure
- SQL
- AWS
- Employee assistance programme
- Employee discount
Quick apply

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Technical Service Analyst

Care Quality Commission -
Newcastle upon Tyne

Apply Now

Job details

Full-time
£30,373 a year
13 days ago

Benefits

Annual leave
Company pension
Discounted gym membership

Qualifications

IT support

Full job description

Grade D: £30,373 (National)

Contracted Hours: Full-time 37 hours per week

Contract Type: Fixed-Term until March 2027 to cover postholder on secondment.

Location: Office based in Newcastle

Closing Date: Wednesday 10 June 2026 at 11.59pm

Make a difference

Every role at CQC contributes to our mission, if you’re looking for a new role in Technology that gives a true sense of meaning and purpose then you’ve found it! As a Technical Service Analyst, you’ll help ensure our people have reliable, secure technology so they can support safe, effective care across England.

Picture this
You’re helping colleagues stay connected and productive by solving technical issues quickly and spotting patterns that improve services for everyone. Your work helps keep essential systems running smoothly across the organisation.

As a Technical Service Analyst, you might get the chance to work on identifying trends in recurring IT issues, helping shape improvements that reduce disruption for staff nationwide.
As a Technical Service Analyst, you might support service improvements by sharing insights with development teams to fix common problems and improve user experience.

The role
You’ll be key in helping us deliver our work. In this role, you’ll:

Resolve IT issues and requests: Manage incidents, service requests, and equipment needs, working with internal teams and suppliers to restore services quickly.
Monitor and improve service performance: Track issues, escalate where needed, and contribute to reports that help improve IT services over time.
Support colleagues with technology: Provide guidance and training so staff can use systems, devices, and software confidently in their roles.

Show us
We will be looking for specific skills, knowledge and experience in your application form:

Experience working in an IT support role where you have handled incidents, resolved technical issues, and met service level targets.
Evidence of supporting or training users on systems, equipment, or software, helping them to use technology effectively in their day-to-day work.
Experience analysing service data or recurring issues and using this to suggest improvements or escalate risks appropriately.

Compliance
Note for internal candidates:
This is a secondment/fixed term opportunity. Please read the recruitment and selection policy section on secondments. You must discuss your application with your line manager before applying.
To progress your application, you’ll need to provide evidence of your right to work in the UK. Without valid right to work you won’t be eligible for the role. We are unable to offer sponsorship for this role. Some roles may also be subject to a satisfactory DBS check.

Next steps

If you apply, you’ll need to create a profile and complete an online application form. Your application will be completely anonymous. Please see our information for applicants for more details on the process. We contact every applicant to let them know the outcome of their application, so you will hear from us whether or not you are shortlisted.

You can read the full details of the role in the Job Description

If you’d like to have an informal chat about the role you can contact – Darren Frame, Service Delivery Manager; [email protected]. For general enquiries, please email [email protected].

The Benefits
We offer a wide range of benefits, including:

Annual leave starting at 27 days per year, rising to 32.5 days with service, plus bank holidays (usually 8 days per year).
Training and development opportunities.
Wellbeing initiatives, such as gym discounts and meditation.
NHS pension scheme, with around 14% employer contribution.
Discount schemes (including eligibility for a Blue Light card, at a cost of £4.99 and valid for 2 years), reward vouchers, car leasing and more!

Please see our benefits page for the full list.

Equity for all
We know job descriptions can feel intimidating. Research shows they can cause some people to doubt whether they’re a good fit. This happens more often to people from underrepresented groups (e.g. ethnic minority backgrounds). If this role interests you, we encourage you to apply. Your unique perspective, skills, and experience could be exactly what we need.
We want every candidate to feel supported and able to do their best. If you need adjustments to our process, we’ll work with you to remove any barriers. Visit our accessibility page for more on this. If you’d like to chat, please contact [email protected]. Please note, if you have previously informed us of adjustments you need for interview or within your role these are not carried over and must be discussed for each individual application you make.
We promote a workplace where fairness, respect and inclusion are a priority. Diverse teams make our work better, help us deliver our mission and make our culture stronger. See our ED&I page for more about this.
We welcome applications from everyone, and colleagues can find support and community among our many employee networks. This includes people of any:

Age
Sex
Gender identity or expression
Sexual orientation
Religion or belief
Ethnicity
Disability

Values and vision
We are guided by our core values, which shape our work and our culture.
Excellence – being a high-performing organisation.
Caring – treating everyone with dignity and respect.
Integrity – doing the right thing.
Teamwork – learning from each other to be the best we can.
We are a disability confident employer and a carer confident employer.

A Note on AI
AI tools can be great for research and refining ideas, but we want to learn about you. If you use AI or Chatbots to help you with your application, keep these points in mind:

AI can support research, structuring and refining your writing, but your application must reflect your real skills and experience.
Spell-checking and condensing word counts are great ways to use AI effectively.
Do not copy and paste AI generated answers. These will not help you stand out; remember we want to hear about your skills and experience.
Providing false and insincere examples goes against our core values of honesty and integrity and may lead to your application being withdrawn or termination of your employment.

Apply Now

Refine Your Search

technical analyst jobs in burnopfield, dur

Technical Service Analyst

Public Insight Analyst

Service Desk Support Analyst

Associate Product Usage Analyst (UK Remote)

Data Analyst

24/7 IT Analyst

Technology Analyst - PMO (UK Remote)

Service Desk Support Analyst

Service Desk Support Analyst

CDD Data Delivery Analyst

Technology Analyst - Operations (UK Remote)

Performance Analyst (Operations)

Business Analyst - Data and Analytics

Cell Site Analyst

Governance, Risk & Compliance (GRC) Analyst

Business Analyst - ServiceNow

Senior Data Visualisation Analyst

Compliance analyst

IT Analyst - Business Applications

Senior Technical Business Analyst

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