Senior technical support engineer Work, Jobs in Burscough, Lan (with Salaries)

MSP Helpdesk & Projects Engineer (2nd/3rd Line)
Use IT Computers Ltd —Blackburn
- £33,000 - £40,000 a year
- Full-time
- Hybrid work
- Azure
- Analysis skills
- Scripting
Quick apply
6d
Lead Technical Services Engineer
Synextra —Birchwood
- £55,000 - £85,000 a year
- Full-time
- Azure
Quick apply
Infrastructure and Facilities Specialist Electrical Engineer
BAE Systems —Warton
- £56,766 a year
- Engineering
- Communication skills
Graduate Site Engineer
MWHTreatment —Preston
Data Processor (Engineering)
XAIS-PTS —Preston
- From £26,436.80 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Driving
- Flexitime
Quick apply
11d
Energy and Power Director
M Group —Warrington
- Full-time
- Hybrid work
- Management
- Engineering
- Project management
- Annual leave
- Employee assistance programme
Senior Product Engineer – Archer
BAE Systems —Preston
- £65,000 a year
- JavaScript
- APIs
- Agile
11d
Senior Materials Engineer
MBDA —Bolton
- £42,000 - £45,000 a year
- Overtime
- Hybrid work
- Laboratory experience
- Free parking
5d
Senior Engineer
Keepmoat Homes —Wigan
- Full-time
- Engineering
- Communication skills
- Employee discount
Senior Project Engineer
Addison —Thornton Cleveleys
- Engineering
- IT
Senior Medical Engineer
North Cheshire and Mersey NHS Foundation Trust —Warrington
- £32,073 - £39,043 a year
- Full-time
6d
Senior Research Platform Engineer
University of Liverpool —Liverpool
- £47,389 - £59,966 a year
- Full-time
- Hybrid work
- University
- Linux
11d
Senior Systems Engineer
Assystem —Bolton
- In-person
Senior Mechanical Engineer
Babcock International —Warrington
- Full-time
- Hybrid work
- Engineering
- No degree
- Communication skills
- Annual leave
- Employee assistance programme
Technical Design Architect
Elite Group —Chorley
- £55,000 - £65,000 a year
- Hybrid work
- Sales
- Mentoring
Mission Systems Engineer – Product Safety
BAE Systems —Warton
- From £51,772 a year
- Software development
Senior Principal EC&I Engineer
Assystem —Warrington
- Engineering
Senior Electronics Engineer
MBDA —Bolton
- £42,000 - £48,000 a year
- Overtime
- Hybrid work
- Engineering
- Free parking
Senior Process Engineer
Assystem —Warrington
- Engineering
Senior Engineer Dynamics
Rolls-Royce SMR —Warrington
- £50,600 - £63,000 a year
- Full-time
- Hybrid work
- Engineering

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senior technical support engineer jobs near burscough, lan

MSP Helpdesk & Projects Engineer (2nd/3rd Line)

Use IT Computers Ltd
Blackburn

Quick apply

Job details

Permanent | Full-time
£33,000 - £40,000 a year
6 days ago

Qualifications

Azure
Software deployment
Disaster recovery
Firewall
Analysis skills
Scripting
PowerShell
Active Directory

Full job description

About the Role

We are seeking a versatile and highly capable MSP Helpdesk & Projects Engineer to join our team. This role is a balanced blend of advanced technical execution and core service delivery. You will split your time between driving infrastructure project work and resolving escalated 2nd/3rd line technical issues.

Because we operate as a tight-knit team, you will also play an active part on the helpdesk during peak times, ensuring our clients receive rapid, high-quality support whenever they need it. This role is perfect for a senior engineer who enjoys the variety of hands-on project delivery but remains happy to pitch in on the service desk to support the wider team.

Key Responsibilities

Project Delivery: Assist with scoping, planning, and executing technical migrations, infrastructure additions, and system rollouts within allocated timeframes.
Escalation Support: Act as a senior point of escalation for complex 2nd and 3rd line infrastructure, networking, and cloud queries.
Helpdesk Operations: Provide daily support on the service desk during peak periods or high-volume days to ensure SLAs are met.
Systems Maintenance: Deploy, monitor, and maintain core client infrastructure, ensuring systems run securely and efficiently.
Documentation: Maintain accurate client records, ensuring network diagrams, asset configurations, and procedures are kept up to date.

Key Technical Requirements

Proven, hands-on experience across standard MSP environments is essential:

Identity & Cloud: Solid administration and deployment experience with Microsoft 365, Azure/Entra ID, and standard Active Directory setups.
RMM & PSA: Comfortable utilising centralised monitoring, ticketing, and automation tools.
Networking & Security: Practical knowledge of firewalls, routers, switches, and endpoint security (EDR/MDR) solutions.
Backup & Disaster Recovery: Experience managing and testing server-level backups and cloud-to-cloud backup solutions.
Scripting: Ability to use basic scripting (PowerShell) to automate routine tasks and deployments.

Candidate Profile

MSP Experience: Previous experience working within a fast-paced Managed Service Provider environment is highly valued.
Team Player: A flexible approach, happy to switch gears between deep project work and busy helpdesk queues.
Problem Solver: Strong analytical and troubleshooting skills with a methodical approach to resolving technical challenges.
Communication: Clear, professional communicator who can confidently support business clients and collaborate with senior management.

Commercial & Compliance Alignment

This role requires an organised approach to compliance and structured change management. You will help ensure our clients remain aligned with industry standard frameworks (such as ISO 27001 and Cyber Essentials) through reliable deployment practices and consistent documentation hygiene.

Pay: £33,000.00-£40,000.00 per year

Work Location: Hybrid remote in Blackburn BB1 4LA

Quick apply

Refine Your Search

senior technical support engineer jobs in burscough, lan

MSP Helpdesk & Projects Engineer (2nd/3rd Line)

Lead Technical Services Engineer

Infrastructure and Facilities Specialist Electrical Engineer

Graduate Site Engineer

Data Processor (Engineering)

Energy and Power Director

Senior Product Engineer – Archer

Senior Materials Engineer

Senior Engineer

Senior Project Engineer

Senior Medical Engineer

Senior Research Platform Engineer

Senior Systems Engineer

Senior Mechanical Engineer

Technical Design Architect

Mission Systems Engineer – Product Safety

Senior Principal EC&I Engineer

Senior Electronics Engineer

Senior Process Engineer

Senior Engineer Dynamics

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