Customer experience specialist Work, Jobs in Burslem, Sts (with Salaries)

Talent Acquisition Manager
One Way Group —Stoke-on-Trent
- £40,000 - £55,000 a year
- Full-time
- Sales
- Bachelor's degree
- In-person
Quick apply
Business Support Administrator
Lucideon —Stoke-on-Trent
- Full-time
- Microsoft Word
- Microsoft Excel
- Administrative experience
- Annual leave
Quick apply
2d
Service Co-ordinator - Helpdesk - 12 month FTC
Equans —Stoke-on-Trent
- 8 hour shift
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
Complaint Handler
Davies —Stoke-on-Trent
- Full-time
- Hybrid work
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Sales - Sales Advisor - UK
New Look —Newcastle-under-Lyme
- Part-time
- Microsoft Word
10d
Business Support Administrator - Accounts
Lucideon —Stoke-on-Trent
- Full-time
- Microsoft Excel
- Microsoft Office
- Administrative experience
- Annual leave
Quick apply
2d
Junior People Partner
Hometree Group —Stoke-on-Trent
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- Management
- IT
- In-person
- Employee discount
Quick apply
12d
Warehouse & Logistics Co-ordinator
Alkegen —Burslem
- Full-time
- Management
- Organisational skills
- Warehouse experience
2d
Office Administrator
Midlands Partnership University NHS Foundation Trust —Longton
- £25,760 - £27,476 a year
- Part-time
- Hybrid work
- Hospital
- Organisational skills
- Computer skills
10d
Customer Support Advisor
Your Repair —Stoke-on-Trent
- £26,500 a year
- Full-time
- Customer service
- Plumbing
- Care plans
- Flexible schedule
Quick apply
Operational Support Officer
HM Courts & Tribunal Service —Stoke-on-Trent
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- Customer service
- Administrative experience
- Presentation skills
- Annual leave
- Work from home
8d
Sales & Renewals Executive
Your Repair —Stoke-on-Trent
- £26,500 a year
- Monday to Friday
- Sales
- Customer service
- Care plans
Quick apply
Fragrance Specialist - Festival Park
Estee Lauder —Stoke-on-Trent
- Weekend availability
- Customer service
Sales Controller | Senior Sales Executive | Sales Specialist | Business Manager
Holdcroft —Stoke-on-Trent
- Weekend availability
- Communication skills
Quick apply
VodafoneThree - Complex Complaints Specialist
Vodafone —Stoke-on-Trent
- Full-time
- Hybrid work
- Employee discount
Sales Consultant
CW Sellors Group Ltd —Bakewell
- £12.71 an hour
- Part-time
- Sales
- Customer service
- Merchandising
- Employee discount
Quick apply
1d
Customer Assistant
Lidl —Stoke-on-Trent
- £13.45 an hour
- Part-time
- Customer service
- Bakery
- Store discount
- Employee discount
2d
Head of Ecommerce
CW Sellors Group Ltd —Ashbourne
- £45,000 - £55,000 a year
- Full-time
- English
- Organisational skills
- In-person
- Employee discount
Quick apply
2d
Listing Officer / Manager
HM Courts & Tribunal Service —Stoke-on-Trent
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Administrative experience
- Presentation skills
- Organisational skills
- Annual leave
- Employee discount
9d
Digital Marketing Executive (Part Time)
Deploy eCommerce —Stoke-on-Trent
- £22,000 - £30,000 a year
- Part-time
- Analysis skills
- Organisational skills
- In-person
- Flexitime
Quick apply
3d

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customer experience specialist jobs near burslem, sts

Talent Acquisition Manager

One Way Group -
Stoke-on-Trent

Quick apply

Job details

Permanent | Full-time
£40,000 - £55,000 a year

Qualifications

Sales
GCSE
ATS
Lead generation
Bachelor's degree

Full job description

Have you ever worked somewhere where the people around you genuinely inspire you?

Great people like working with other great people. And that's exactly the environment we're building at One Way Group.

A team of ambitious people, given autonomy and trusted to take ownership, working together to grow a small family-founded business into a £100m engineering services company.

We're now looking for a Talent Acquisition Manager to join us on that journey.

This is one of the most influential roles in the business.

Right now, our biggest constraint isn't winning work.

It's finding exceptional people to help us deliver it.

We already have opportunities to grow. We already have customers who trust us. We already have ambitious plans.

What we need are more exceptional people to help us achieve them.

Your mission is simple:

Ensure One Way Group always has access to the people required to achieve its growth ambitions.

If we get this role right, we grow faster.

If we get it wrong, growth slows.

Few roles have a more direct impact on the future success of the business.

The Role

Most businesses recruit reactively.

A vacancy appears. An advert is posted. Applications arrive. A hire is made.

We want to do things differently.

We're looking for someone who is obsessed with finding great people and building relationships long before a vacancy exists.

This is not a traditional recruitment role.

Yes, you'll manage active recruitment campaigns and hiring processes.

But more importantly, you'll build talent pipelines, develop industry relationships, identify future hires and help create the workforce capacity required to support ambitious long-term growth.

You'll work directly with the business owners and leadership team, helping solve what is arguably the single biggest challenge facing our growth ambitions: access to exceptional people.

What You'll Be Doing

Talent Acquisition

Identifying and engaging high-quality passive candidates
Building relationships with engineers, supervisors, project managers and future leaders
Conducting proactive LinkedIn outreach and headhunting activities
Developing talent pipelines for future hiring requirements
Maintaining regular contact with high-potential candidates

Recruitment Management

Managing live recruitment campaigns
Screening applicants and coordinating interviews
Supporting hiring managers throughout the recruitment process
Delivering an exceptional candidate experience
Continuously developing and testing candidate analysis stages

Workforce Development

Building and maintaining a network of labour-only subcontractors
Developing relationships with specialist engineering resources
Tracking workforce availability and future hiring requirements
Supporting workforce planning activities across the business

Talent Intelligence

Monitoring competitor activity and local talent markets
Understanding salary trends and workforce movements
Identifying opportunities to strengthen our talent pipeline
Becoming the business's expert on where great people can be found

About One Way

We're a specialist electrical engineering services company delivering design and installation projects, planned maintenance and reactive support across the UK.

We work directly with organisations that own and operate facilities across manufacturing, logistics, recycling and energy, keeping their electrical infrastructure safe, compliant and operational.

£2.5m+ annual turnover and growing
40%+ gross margin
Strong reputation for quality and reliability
Significant expansion opportunity within our existing client base

And we're just getting started.

Our Culture

One Way isn't for everyone.

We move fast, set high standards and embrace progress, experimentation and radical transparency.

If you prefer slow-moving organisations where the goal is simply maintaining the status quo, this isn't the right fit.

Before applying, please read our Ten Guiding Principles:

www.onewaygroup.co.uk/about/principles

What We're Looking For

We're far more interested in how you work than where you've worked.

You may currently work in:

Talent Acquisition
Recruitment
Executive Search
Engineering Recruitment
Construction Recruitment
Technical Recruitment

What matters is that you genuinely enjoy finding great people and building relationships.

Proactive and highly self-motivated
Enjoys networking and starting conversations
Confident speaking with people at all levels
Commercially minded and relationship-driven
Comfortable using LinkedIn and direct outreach
Organised and capable of managing multiple recruitment processes simultaneously
Driven by long-term success rather than short-term transactions

Based within reach of our Staffordshire office. We're an in-person team.

If you're motivated by finding exceptional people, building meaningful relationships and helping shape the future of an ambitious business, we'd love to hear from you.

Pay: £40,000.00-£55,000.00 per year

Ability to commute/relocate:

Stoke-on-Trent, Staffordshire: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Quick apply

Refine Your Search

customer experience specialist jobs in burslem, sts

Talent Acquisition Manager

Business Support Administrator

Service Co-ordinator - Helpdesk - 12 month FTC

Complaint Handler

Sales - Sales Advisor - UK

Business Support Administrator - Accounts

Junior People Partner

Warehouse & Logistics Co-ordinator

Office Administrator

Customer Support Advisor

Operational Support Officer

Sales & Renewals Executive

Fragrance Specialist - Festival Park

Sales Controller | Senior Sales Executive | Sales Specialist | Business Manager

VodafoneThree - Complex Complaints Specialist

Sales Consultant

Customer Assistant

Head of Ecommerce

Listing Officer / Manager

Digital Marketing Executive (Part Time)

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