Field service coordinator Work, Jobs in Burston, Nfk (with Salaries)

Field Service Coordinator
Avani Solutions - Leading the way in beer quality —Burston
- £30,000 - £32,000 a year
- Full-time
- CRM software
- Microsoft Excel
- Computer literacy
- Free parking
- Store discount
Quick apply
3d
Trials & Training Coordinator - MSI-Defence Systems Ltd
MSI-DS Ltd —Norwich
- Military
- Travel
- Organisational skills
Quick apply
Administration Team Leader
HSL Compliance Limited —Bury St. Edmunds
- Up to £30,000 a year
- CRM software
- ERP systems
- Mentoring
- Annual leave
- Sick pay
Quick apply
14d
Facilities & Reception Coordinator
First Response Group —Ipswich
- £14 an hour
- Monday to Friday
- Microsoft Word
- Organisational skills
- Front desk
Quick apply
HR Coordinator (Part-time – 3 days per week)
Churchgate Accountants —Bury St. Edmunds
- Full-time
- Microsoft Office
- Administrative experience
- Human resources
- Annual leave
- Employee assistance programme
Engineering Manager
Skanska —Norwich
- Civil engineering
- Engineering
- Construction experience
- Bereavement leave
2d

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Field Service Coordinator
Avani Solutions - Leading the way in beer quality —Burston
Full clean UK driving licence (this is an office-based role). Work with L&D and Technical Training functions to coordinate training events both for the Avani…
£30,000 - £32,000 a year
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field service coordinator jobs near burston, nfk

Field Service Coordinator

Avani Solutions - Leading the way in beer quality -
Burston

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Job details

Permanent | Full-time
£30,000 - £32,000 a year
3 days ago

Benefits

Free parking
Store discount
Health & wellbeing programme
Discounted or free food
Company pension
Company events
Employee discount
On-site parking

Qualifications

CRM software
Customer service call handling
Driving Licence
Microsoft Excel
Travel arrangements
Inbound customer enquiry call handling
Computer literacy
Stakeholder liaison
Project coordination
Internal department liaison
Data entry
Accommodation booking
Organisational skills
Customer support
Customer interaction
Communication skills
A Level

Full job description

GREAT CAREER OPPORTUNITY!

JOB TITLE Field Service Coordinator

REGION/LOCATION Burston, Norfolk

CONTRACT TERM Permanent

HOURS Full Time – Monday-Friday – 40 hours

PACKAGE £30,000 - £32,000 per annum | 28 Days Holiday, including Bank Holidays

REPORTS TO Central Services Manager

About Avani

We are a leading player in the hospitality industry, known for delivering excellent beer quality services. We work to high standards and are always on the lookout for motivated individuals to join our growing and high-performing team.

Our purpose is to raise the bar on beer quality, and our aim is that one day every draught beer served will be perfect. This aim is underpinned by exceptional service standards and a range of services that help to reduce waste, and make beer quality both a driver for profit and a significant differentiator for our customers.

About the Role

What does that mean to someone working as part of the Avani Central Services Team?

As we grow, we're creating roles that will assure the continued high standards established by the team. This is a fantastic opportunity to join at a time when we are bedding in new processes, systems and procedures, enabling you to harness your experience and familiarity with CRM and scheduling systems.

MAIN ROLE PURPOSE

To be a vital connection between Central Services and the Field Services team, being a main point of contact for the coordination of field-based projects, maintaining an excellent attention to detail and being an active member of a high functioning Central Services team.

CORE RESPONSIBILITIES

Share responsibility with the remainder of the Central Services team to answer in-bound calls, dealing with enquiries (rather than parking them) to the satisfaction of the customer
Monitor and respond to emails in shared mailboxes, to ensure queries are directed to the right function/person for full resolution
Be a key point of contact in the office for members of the Field Services team, answering queries and liaising in the provision of accurate information and support
Be a daily point of contact for customer systems, acknowledging new jobs and ensuring clear communication with the customer
Update systems with accurate information, ensuring we have a ‘point of truth’ for all job-related data
Deduplicate data on systems
Maintain awareness of active ad-hoc jobs, archiving them once they are completed
Update the CRM system as necessary with customer-related communications
Liaise with colleagues to book travel and accommodation, confirming details with the relevant individuals
Work with the colleagues to coordinate (and communicate) service work, ensuring the Sales team are also kept in the loop
Be a key point of contact in Central Services to coordinate projects that involve other functions, ensuring that information is communicated accurately and in a timely way
Work with L&D and Technical Training functions to coordinate training events both for the Avani team, and for external customers

Must Have Skills and Qualities:

Strong organisational skills
Assertiveness in handling relationships with a diverse range of people
Confident and familiar with computer systems in general
Great communication skills, both written and verbal
Strong team spirit and a willingness to adapt to the needs of the business
Excellent attention to detail
Proactive and driven problem-solver[i]
Essential to this role is an agile, can-do mindset
Full clean UK driving licence (this is an office-based role)

Pay: £30,000.00-£32,000.00 per year

Benefits:

Company events
Company pension
Discounted or free food
Employee discount
Free parking
Health & wellbeing programme
On-site parking
Store discount

Application question(s):

Please describe briefly why you believe you're a great fit for Avani and this role. (Failure to complete this question will invalidate your application.)
Please provide your postcode

Education:

A-Level or equivalent (preferred)

Licence/Certification:

Driving Licence (preferred)

Work Location: In person

Quick apply

Refine Your Search

field service coordinator jobs in burston, nfk

Field Service Coordinator

Trials & Training Coordinator - MSI-Defence Systems Ltd

Administration Team Leader

Facilities & Reception Coordinator

HR Coordinator (Part-time – 3 days per week)

Engineering Manager

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