technical support Work, Jobs in burton latimer, nth (with Salaries)

Support Engineer - Mobile (Northamptonshire)
RM Education Limited —Desborough
- Maintenance
- IT
- School
IT Hardware Technician – Refurbishment & Progression Role
Cybist Online —Northampton
- £23,500 - £27,000 a year
- Full-time
- Schematics
- Sales
- In-person
Quick apply
Junior IT Technical Support
BA International —Northampton
- Full-time
- ERP systems
- Analysis skills
- Computer networking
Sports Aftersales and Repair advisor
Decathlon UK —Northampton
- Remote
- English
- IT
- Mechanical knowledge
- Employee discount
Technical Support Analyst
Red Bull Technology Group —Milton Keynes
- Full-time
- ERP systems
- Analysis skills
- Organisational skills
10d
IT Support Engineer – 1st Line (Managed Service Provider)
Vizion 4 IT Ltd —Milton Keynes
- £28,000 - £30,000 a year
- Full-time
- Azure
- Customer service
- Windows
- Free parking
- Annual leave
Quick apply
4d
IT Technician
Wesley Media —Kettering
- From £25,000 a year
- Weekend availability
- Azure
- Customer service
- No experience needed
Quick apply
6d
Help Desk Engineer
PCS Business Systems —Kettering
- Customer service
- Communication skills
Helpdesk Agent - 11:30 - 20:30 office based including weekend work
Ostara Systems —Milton Keynes
- £26,208 a year
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Customer service
Support Technician
Jonas Software —Milton Keynes
- Full-time
- Communication skills
1st line Support Engineer
Ekco —Milton Keynes
- Azure
- Microsoft Office
- Time management
- Annual leave
- Employee assistance programme
Quick apply
Technical Support Manager
Portman Finance Group —Northampton
- Microsoft Access
- Azure
- Salesforce
- Annual leave
Quick apply
Field Engineer
PCS Business Systems —Kettering
- English
- In-person
Second Line Technical Support Analyst
Kinetic Software —Milton Keynes
- £32,000 - £39,000 a month
- Hybrid work
- Azure
- SQL
- Communication skills
- Employee assistance programme
- Employee discount
Technical Support Engineer
Sugabyte —Peterborough
- £20,000 - £30,000 a year
- English
IT Support Assistant
ID Logistics & Transport Ltd —Rugby
- £27,000 - £32,000 a year
- Full-time
- Windows
- Microsoft Office
- Warehouse experience
Quick apply
12d
Second Line IT Support Engineer
Novacroft —Northampton
- £35,000 - £38,000 a year
- Full-time
- Azure
- Customer service
- Microsoft Office
- Employee assistance programme
- Employee discount
Quick apply
IT Administrator
Hays —Milton Keynes
- £14.90 - £18.00 an hour
- Monday to Friday
- In-person
- Communication skills
- Mechanical knowledge
2d
IT Support Assistant
Kinetic Software —Milton Keynes
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Azure
- Employee assistance programme
- Employee discount
IT Support Analyst 2nd Line
Yusen Logistics (UK) —Northampton
- £32,938 a year
- Full-time
- Hybrid work
- Customer service
- Project management
- Travel
- Referral programme

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Support Engineer - Mobile (Northamptonshire)

RM Education Limited -
Desborough

Apply Now

Job details

Permanent

Qualifications

Maintenance
ITIL
ServiceNow
IT
CompTIA A+
Time management

Full job description

Overview:

Would you like to help enrich the lives of learners around the world?

At RM, we’ve been pioneers of education technology since 1973. We provide technology and resources to the education sector, supporting over 20 million students and improving educational outcomes worldwide.

What we do helps learners at all stages of their lives, from preschool to higher education and professional qualification; we partner with schools, examination boards, governments, and professional organisations globally to make learning more accessible, more engaging, and more impactful.

RM operates through three divisions: Assessment (digital assessment and marking solutions), Technology (managed services, hardware, and software for schools), and TTS (educational resources).

RM Technology is a market-leading supplier of ICT products and services to UK schools and colleges to deliver a technology environment that improves learning outcomes and makes the most of IT investment, driving focus through four lines of business: Managed Services, Software, Hardware and Broadband

Visit us here to find out more: www.rm.com/education

The IT Support Engineer function has an important role to play in helping teachers to teach and learners to learn. As one of a team of IT Support Engineers your role will be to provide a first-class level of support to education users. Working to ITIL best practices you will strive to work collaboratively with the service desk to meet contractual SLA targets, escalating where appropriate but always ensuring that the customer is kept up to date. The role will suit someone who enjoys solving IT problems through excellent troubleshooting and supporting users who may not necessarily have IT backgrounds.

We can offer you a competitive salary + Benefits

Last date to apply - 18/05/2026

We encourage early applications as the vacancy may close once the position has been filled or final interviews have been arranged.

Responsibilities:

Working as part of a wider onsite services IT team, the role provides opportunity for future progression and personal development for self-motivated employees looking to build their career in IT.

Your key responsibilities:

To be the customer face of RM, ensuring our customers receive great service.
To assist the service desk with the delivery of the IT managed support service.
Provide school-based users with technical assistance and report service issues in accordance with the service desk policies.

Have an understanding of the importance of safeguarding in education and take responsibility for safeguarding alongside other members of staff.

Experience:

Our ideal candidate would demonstrate the following behaviours.

Excellent Customer focus, problem solving and time management skills.
Excellent communication both verbally and written.
Punctual and able to prioritise own workload.
Able to diagnose and troubleshoot issues, asking customers relevant questions to get the issue resolved and knowing when to research and when to escalate.
Able to work well with remote teams and build strong working relationships.

Skills

Maintenance and support of Desktop & Mobile Devices including Laptops, Chromebooks and Tablets.
Peripheral Support inc. Printing, Scanning, Interactive Screens, Projectors and Audio/Visual Equipment.
Basic wired and wireless networking and troubleshooting
Image build and deploy tools – Microsoft and Apple devices
Basic Operational knowledge of Microsoft 365 and/or Google Workspace
Technical knowledge and experience equivalent to CompTIA A+ or similar.
A working knowledge of ITIL methodology and use of IT service desk ticketing system e.g. ServiceNow would be an advantage.

Apply Now

Refine Your Search

technical support jobs in burton latimer, nth

Support Engineer - Mobile (Northamptonshire)

IT Hardware Technician – Refurbishment & Progression Role

Junior IT Technical Support

Sports Aftersales and Repair advisor

Technical Support Analyst

IT Support Engineer – 1st Line (Managed Service Provider)

IT Technician

Help Desk Engineer

Helpdesk Agent - 11:30 - 20:30 office based including weekend work

Support Technician

1st line Support Engineer

Technical Support Manager

Field Engineer

Second Line Technical Support Analyst

Technical Support Engineer

IT Support Assistant

Second Line IT Support Engineer

IT Administrator

IT Support Assistant

IT Support Analyst 2nd Line

I want to receive the latest job alerts for technical support in burton latimer, nth

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