Client services occupations Work, Jobs in Bury, Gtm (with Salaries)

Customer Service Advisor (Temp Maternity Cover)
Kenny Waste Management Ltd —Manchester
- Full-time
- Customer service
- IT
- In-person
- Health & wellbeing programme
- Employee assistance programme
Quick apply
8d
Customer Service Associate
Kellanova —Salford
- Weekend availability
- Hybrid work
- Customer service
- Microsoft Office
- Continuous improvement
Customer Service Case Manager
AlphaBiolabs —Warrington
- Up to £28,000 a year
- Full-time
- Hybrid work
- Salesforce
- Analysis skills
- IT
- Free parking
- Health & wellbeing programme
Quick apply
14d
Customer Sales Advisor
BNB —Salford
- From £26,000 a year
- Full-time
- Sales
- Customer service
- In-person
- Free parking
Quick apply
1d
Customer Operations Co-ordinator
SafeGroup Services Limited —Manchester
- £29,000 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
- Employee discount
- Sick pay
Quick apply
1d
Quality & Customer Care Advisor
Johnson Controls —Manchester
- Full-time
- CRM software
- Customer service
- Salesforce
- Annual leave
- Employee assistance programme
Customer Experience Representative
M+A Matting UK —Manchester
- Hybrid work
- Spanish
- Sales
- English
Quick apply
Lead Customer Relationship Manager
Training Qualifications UK —Manchester
- £35,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
Quick apply
Customer Experience Representative
IMS Euro Ltd —Cheadle Heath
- £28,000 - £30,000 a year
- Full-time
- Hybrid work
- CRM software
- Customer service
- Microsoft Office
- Free parking
- Health & wellbeing programme
Quick apply
9d
Sales Support - Asset Finance
Allica Bank —Manchester
- Full-time
- Hybrid work
- Customer service
- Financial services
- Banking
13d
Customer Relations Coordinator
Johnson Controls —Manchester
- Full-time
- Customer service
- Communication skills
- Time management
- Free parking
- Annual leave
Customer Service (US Team)
The Pilot Group —Manchester
- £27,828 a year
- Full-time
- Hybrid work
- Customer service
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
Commercial - Customer Excellence Coordinator
Finsbury Food Group —Whitefield
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Bakery
- Employee assistance programme
- Employee discount
Quick apply
Customer Contact Administrator
Richmond Scientific Ltd —Chorley
- From £13 an hour
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Free parking
Quick apply
13d
Customer Success Management Associate
Moody's —Salford
- Presentation skills
- Bachelor's degree
- Travel
Retention Associate
OrderYOYO —Manchester
- £26,500 a year
- Full-time
- Sales
- Organisational skills
- Restaurant
Quick apply
Customer Service - Digital Marketing
Add People —Altrincham
- £25,000 - £27,000 a year
- Full-time
- Hybrid work
- Customer service
- In-person
- Time management
- Free parking
Quick apply
Payroll Onboarding Consultant
Bright HR Limited —Manchester
- Up to £35,000 a year
- Management
- Project management
- Communication skills
- Employee assistance programme
- Employee discount
Onboarding Administrator
K3 Advisory Group —Bolton
- £27,000 a year
- Microsoft Excel
- Sales
- Communication skills
Quick apply
13d
New Partner Experience Advisor (UKI Market)
Deliveroo —Manchester
- £27,700 a year
- Full-time
- Hybrid work
- Sales
- Customer service
- Salesforce

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client services occupations jobs near bury, gtm

Customer Service Advisor (Temp Maternity Cover)

Kenny Waste Management Ltd
Manchester

Quick apply

Job details

Permanent | Full-time
8 days ago

Benefits

Casual dress
Health & wellbeing programme
Free flu jabs
Company pension
Employee assistance programme
Employee discount
Gym membership
Referral programme

Qualifications

Customer service
Waste management
IT
Office experience

Full job description

***NO AGENCIES PLEASE***

Do you have what it takes to deliver exceptional levels of customer service? If so, we would like to hear from you.

Due to an exciting period of growth, Kenny Waste Management are looking to hire a Customer Service Advisors on a temporary 12 month maternity contract. We are looking for candidates who are friendly, great communicators and excellent at building rapport with customers. This is an ideal role for anyone with at least 2 years of customer service experience, within an office environment or ideally in a high-volume call centre, who wants to work for a growing company in a fast-paced environment.

You will be responsible for receiving, processing and responding to customers daily queries in a professional and timely manner in a fast-paced team providing the service our customers expect.

Service-led since 1985, Kenny Waste Management simplifies sustainable waste disposal for thousands of businesses and households. Our purpose is to manage waste responsibly, delivering tangible environmental and commercial benefits to each of our clients. We are a Manchester-based family business with a UK-wide reach, driving the future of our sector. We operate our own fleet, our own facilities, and even our very own social enterprise. Today, we are supporting thousands of businesses to achieve ambitious green targets, and we are still in touch with our family business values: Doing what’s right today so that we can all look forward to tomorrow.

Interviews available immediately.

*Salary will be in line with the REAL LIVING WAGE*

Job Purpose

To receive, process and respond to all account customers' daily queries and requirements in a professional and timely manner.

Principal Job Duties

Communicate efficiently, politely and clearly with customers and waste partners both verbally and in writing
Process customers' requests by raising and sending purchase orders to existing waste partners, whilst ensuring that current customer pricing structures are adhered to and that the percentage gross profit is equal to or above the specified minimum
Maintain and manage Purchase Order Tally's when a customer requires us to keep a control on their purchase value
Keep accurate written records of all incoming calls
Resolve basic customer queries using own initiative and escalate complex issues to the Key Account Adviser or Line Manager
Conduct daily checks with all waste partners to ensure that the days movements are scheduled to go ahead as planned
Ensure that all onsite skips are moved according to our Terms & Conditions
Input and maintain up-to-date customer information on our CRM

Experience

Previous experience of working as part of a customer service team within an office environment or high-volume call centre
Previous experience of working in a waste management company would be beneficial, but is not essential

Skills

Competent IT skills, to be able to navigate and us all IT software utilised
Ability to understand and interpret information/problems and respond accordingly
Ability to provide a clear explanation of day-to-day issues in a direct manner, both verbally and in writing, whilst being able to deliver both good and bad news
To be supportive of others both in the immediate team and wider Company, whilst being happy to take additional work in busy periods
Be able to work methodically and accurately with strong attention to detail
Be able to work under pressure and to tight deadlines
Be flexible and adaptable
Understand the need for change and adapt to new tasks or situations

Knowledge

Understand the need for excellent customer service and be able to provide it
Appreciate the diverse requirements of different types of customers
To be able to quickly learn our product and service offerings and provide the best solutions for the customers requirements

Benefits:

Healthcare cashback scheme
Length of service reward scheme
Holiday purchase scheme
Retail discounts
Wellbeing initiatives
Flu vaccination vouchers
Employee assistance program
Paid volunteer days
Enhanced maternity and paternity schemes
Milestone leave for the key events in your life
Life Assurance scheme
Staff referral scheme
Birthday vouchers
Christmas raffles

Job Types: Full-time, Permanent

Benefits:

Casual dress
Company pension
Gym membership
Health & wellbeing programme
Referral programme

Experience:

administration: 1 year (preferred)
Customer service: 1 year (required)

Work Location: In person

Quick apply

Refine Your Search

client services occupations jobs in bury, gtm

Customer Service Advisor (Temp Maternity Cover)

Customer Service Associate

Customer Service Case Manager

Customer Sales Advisor

Customer Operations Co-ordinator

Quality & Customer Care Advisor

Customer Experience Representative

Lead Customer Relationship Manager

Customer Experience Representative

Sales Support - Asset Finance

Customer Relations Coordinator

Customer Service (US Team)

Commercial - Customer Excellence Coordinator

Customer Contact Administrator

Customer Success Management Associate

Retention Associate

Customer Service - Digital Marketing

Payroll Onboarding Consultant

Onboarding Administrator

New Partner Experience Advisor (UKI Market)

I want to receive the latest job alerts for client services occupations in bury, gtm

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