Remote Work, Jobs in Bury St. Edmunds (with Salaries)

Customer Service Advisor - Remote
WNS Global Services —Ipswich
- Part-time
- Remote
Quick apply
Estate Agent
The Property Experts —Bury St. Edmunds
- £8,400 a month
- Remote
- Sales
- Administrative experience
Customer Service Advisor - Nights/Part-time
Cloud —Colchester
- £12,722 a year
- Part-time
- Remote
- Customer service
- Communication skills
- Life insurance
Quick apply
11d
Marketing Assistant
Watermill Accounting —Cambridge
- Remote
- Communication skills
- Work from home
Social Media Content Creator
Spin2wincompetitions —Ipswich
- £10.50 - £16.00 an hour
- Part-time
- Remote
- Flexitime
- Flexible schedule
Quick apply
7d
Trainee Mortgage Adviser
The New Homes Group —Cambridge
- £25,000 - £50,000 a year
- Full-time
- Remote
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Referral programme
Quick apply
6d
Information Security Officer
SmartestEnergy —Ipswich
- £60,000 - £70,000 a year
- Remote
Quick apply
Security Operations Analyst
Softwerx —Cambridge
- £30,000 - £40,000 a year
- 8 hour shift
- Remote
- Azure
- IT
- Communication skills
- Employee discount
- Gym membership
Commercial Estate Agent
The Commercial Property Experts —Haverhill
- £75,000 - £125,000 a year
- Remote
Onboarding Client Accountant
Encore —Cambridge
- £35,000 - £40,000 a month
- Full-time
- Remote
- Microsoft Excel
- Analysis skills
- Accounting
Quick apply
Simulator Operator-Mildenhall, UK
Sawdey Solution Services —Mildenhall
- From £85,000 a year
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
Quick apply
Cyber Security Analyst
SmartestEnergy —Ipswich
- £55,000 - £60,000 a year
- Remote
- IT
Quick apply
Regional Sales Manager - Scandinavia and Baltics
Videndum —Bury St. Edmunds
- Full-time
- Remote
- CRM software
- Sales
- English
- Free parking
- Flexible schedule
Quick apply
Area Sales Consultant
The Opportunity Provider —Cambridge
- From £27,000 a year
- Full-time
- Remote
- Business development
- Communication skills
- Employee assistance programme
- Life insurance
Quick apply
Leadership & Success Mentor
GearUp2Success —Cambridge
- Remote
Quick apply
Regional Sales Director, Europe
Videndum —Bury St. Edmunds
- Full-time
- Remote
- CRM software
- Microsoft Outlook
- Sales
- Free parking
- Flexible schedule
Quick apply
JTAC Instructor- RAF Mildenhall, UK
Sawdey Solution Services —Mildenhall
- From £90,000 a year
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
Quick apply
GP Associate Dean
NHS England —Cambridge
- £135,917 a year
- Part-time
- Remote
- Travel
- School
- Annual leave
6d
Senior Sales, Education & Leadership Professional
GearUp2Success —Cambridge
- Remote
Quick apply
SecOps Engineer
Softwerx —Cambridge
- £40,000 - £50,000 a year
- Remote
- Azure
- APIs
- IT
- Annual leave
- Employee discount

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Customer Service Advisor - Remote

WNS Global Services -
Ipswich

Quick apply

Job details

Part-time

Full job description

Company Description

WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 64,000+ employees.

Job Description

Potential Varied Hours Available:

Weekday evenings: 17:00 - 22:00 | 17:30 – 22:30

Weekday mornings: 07:00 – 09:00

Saturday: 08:00 - 22:00 - Between 6-12 Hour shifts available.

Sunday - 08:00 - 22:00 - Between 6-12 Hour shifts available.

Night shifts: 22:00 - 09:00 (Different shift patterns, Monday - Sunday).

Applicants must be able to commit either a Saturday or Sunday plus bank holidays

Times are flexible and will be discussed/ arranged in interview

Flexibility may be required to complete a training period for up to 35 hours per week.

Basic Purpose and Function:

To provide excellent customer service to our Clients, by ensuring that all telephone calls are answered promptly and dealt with professionally and applying a proactive approach to claims handling.

To negotiate all heads of claim within the Service Level Agreements on economic terms, adhering to excellent service standards and best practice

Key Tasks:

Answering the telephone and signing off calls in accordance with WNS’ agreed procedures
Handle inbound FNOL calls relating to motor insurance claims, delivering a calm, clear, and reassuring customer experience in a timely manner.
Capture accurate and detailed information about the incident, vehicle, drivers, and third parties involved.
Maintain compliance with industry regulations, internal policies, and data protection standards
Assess urgency and direct calls appropriately, including escalating complex or high-priority cases.
Ensure correct prioritisation of workload and time management schedules are adhered to
Communicate clearly and professionally, explaining the next steps and managing customer expectations
Balance empathy and efficiency, supporting customers who may be distressed following an accident or incident.
Making all liability enquiries necessary to allow you to negotiate settlement of Customer claims on the best possible terms
Assess circumstances with a critical eye, remaining alert to potential indicators of fraudulent activity and raising concerns in line with internal procedures.
Complaint handling within agreed company procedures
Keeping the policyholder informed both verbally and in writing of the status of the claim
Carry out administration on files including general typing of emails and keeping a well organised and up to date portfolio of claims, which you will manage proactively and efficiently
Capture accurate and detailed information about the incident, vehicle, drivers, and third parties involved.

Qualifications

High School or Lower.

Quick apply

Refine Your Search

remote jobs in bury st. edmunds

Customer Service Advisor - Remote

Estate Agent

Customer Service Advisor - Nights/Part-time

Marketing Assistant

Social Media Content Creator

Trainee Mortgage Adviser

Information Security Officer

Security Operations Analyst

Commercial Estate Agent

Onboarding Client Accountant

Simulator Operator-Mildenhall, UK

Cyber Security Analyst

Regional Sales Manager - Scandinavia and Baltics

Area Sales Consultant

Leadership & Success Mentor

Regional Sales Director, Europe

JTAC Instructor- RAF Mildenhall, UK

GP Associate Dean

Senior Sales, Education & Leadership Professional

SecOps Engineer

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