The Swan at Lavenham,
High Street,
Lavenham,
Sudbury,
CO10 9QA
Full time role | £40,000pa
Award winning hotel operators The Hotel Folk are looking for an experienced Operations Manager at The Swan at Lavenham Hotel and Spa. If you are passionate about hospitality and an expert in food and beverage management, you’re the type of person we’re looking for to join our dedicated team, who pride themselves on looking after guests better than anyone else in Suffolk.
The Operations Manager’s key role within the hotel will be the direct management of the food and beverage operation whilst providing support to other department heads and to the General Manager.
Reporting to the General Manager, you will be an accomplished communicator with a warm and welcoming personality, have exceptional attention to detail, immaculate presentation and experience of fine dining and hotel operations.
You will have an enviable track record where guest expectations are regularly exceeded. You will be focussed and innovative, able to create a clear vision geared around constantly improving the offering of our hotel in order to provide the “blow-your-socks-off” hospitality experience for which we pride ourselves.
The Hotel Folk are committed to providing exceptional hospitality in our portfolio of stunning properties. We have a strong focus on training and development and can offer this fantastic opportunity to be part of a team of leading professionals within an award-winning hospitality brand.
If this sounds like your next career move, please apply!
Benefits of working for The Hotel Folk:
A share of the tips
Free Golf at Thorpeness Golf Club and Hotel
28 days annual leave (pro rata for hours worked)
50% off food in all our hotel restaurants
B&B in any of our hotels from only £50 per room, per night
50% off treatments & discounted products at our Weavers' House Spa
Hospitality Action - Employee Assistance Programme, Retail Discounts
Company pension scheme
Tailored company induction and continued training and development opportunities
About The Hotel Folk:
Founded in 1996, The Hotel Folk have grown to comprise six unique and individual family run hotels, a Country Club, and luxurious Spa. Whilst all our properties are charmingly individual with their own unique personality, the thing they all have in common is the people; a community of Folk obsessed with looking after our guests and delivering a blow-your-socks-off hospitality experience.
Please note you must be eligible to live and work in the UK to apply for this role as we cannot offer sponsorship.
If you think you might be well suited to this role and would like to apply, please send your CV to our HR team by emailing [email protected]
