Job Description #body.unify div.unify-button-container .unify-apply-now: focus, #body.unify div.unify-button-container .unify-apply-#body.unify div.unify-button-container .unify-apply-now: focus, #body.unify div.unify-button-container .unify-apply-Job Location: Woolpit
Additional Location Information:
Salary: Competitive
Contract type: Permanent
Posting End Date: 16/07/2026
Purpose of this role
Provide well-developed full stack software solutions while using your excellent customer service skills to work with users and change/product owners to ensure solutions are as expected and fit for purpose.
This position requires you to guide and set the relevant support and development processes associated with the product(s) you work with. As a lead developer, your primary responsibilities will be the team-wide successful design, engineering and support of an established product suite and leadership within the environment in which those outcomes are delivered. You will also be involved within a larger sphere of IT, contributing towards the development of departmental policies and standards, whilst acting as a role model for your colleagues.
Your key responsibilities are
Designs, codes, verifies, tests, amends and refactors complex programs/scripts and integrations, taking all requirements into account when making proposals. Plans and drives software construction activities whilst contributing to, measuring and monitoring use of team standards for software construction and delivery.
Ensures customer effort is minimised through exceptional customer service and customer-focussed solutions.
Taking specialist knowledge and formally capturing and classifying that knowledge, sharing knowledge and experience to encourage learning and growth. Organising and overseeing knowledge sharing ensuring the effective operation of the team and wider business.
Schedules and communicates releases and their progress whilst ensuring release processes for support and delivery are applied and evaluated and align with the needs of the business.
Maintains and leads application support processes for the team to ensure the effects of incidents are minimised and requests are served to expectation.
Proactively contributes specialist expertise and experience to the evolution and implementation of appropriate working practices and culture, whilst considering security, privacy and ethics. Acts as a role model and champion for both colleagues within the department and for customers within the business. Assesses and evaluates risk.
Any other responsibilities as deemed appropriate by the line manager or hierarchically above.
Qualifications
Degree in IT or equivalent industry experience.
Experience/Knowledge
Experience of designing large or complex systems whilst evaluating and balancing functional and non-functional requirements and ensuring that appropriate methods, tools and techniques are applied.
Experience of adopting and adapting appropriate software development methods, tools and techniques. Experience of contributing to the development of policies, standards, and guidelines for software development.
Experience working with release management software (e.g. Azure DevOps or Jenkins) to manage builds and pipelines to achieve continuous integration/delivery.
Experience with version control systems including branching with multiple developers, reviewing others work (e.g. git).
Experience of client-side software development such as React, JQuery or JavaScript other frameworks and CSS/Bootstrap.
Experience of server-side software development.
An understanding of security threats such as the OWASP Top 10 and developing secure applications as a result.
Experience of agile, kanban, scrum, or waterfall.
Experience querying, manipulating structure and data within, improving the performance of and managing of relational SQL databases.
Experience supporting software systems to process, working closely with customers to SLA to deliver excellent customer service.
Experience supporting the integration of many systems.
Abilities/Skills
Engages with and where appropriate leads the work of cross-functional teams, facilitating between stakeholders sharing common objectives.
Demonstrates calm, fluent and effective oral and written communication skills when engaging with technical and non-technical audiences – whether colleagues, users/customers, suppliers or partners.
Applies, facilitates and develops creative thinking concepts or finds innovative ways to approach solutions which deliver stakeholder/customer value.
Encourages and leads learning and growth in the team whilst contributing to working practice. Shares knowledge and experience in own specialism to guide team practices and to help others.
Plans, schedules and monitors team work to meet given objectives and processes to time and quality targets.
Effective in taking proactive ownership of problems to solution.
Engages and coordinates with subject matter experts to resolve complex issues as they relate to customer / organisational requirements
Desirable
ITIL 4 Foundation.
Experience of building and working to system design using UML/C4.
Experience working in an IT service desk or support environment to an ITSM framework.
Experience of working with a performance microservice architecture to scale.
Experience of RESTful APIs for communicating between multiple applications/systems to standard.
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