Application support engineer Work, Jobs in Bury St. Edmunds (with Salaries)

Application Support Engineer
Made4net LLC. —Cambridge
- £3,500 - £5,000 a month
- Weekend availability
- SQL
- AWS
- Travel
Quick apply
1st Line IT Support Engineer
Stoke by Nayland Resort —Stoke by Nayland
- From £30,000 a year
- Full-time
- English
- Computer networking
- IT
- Free parking
- Annual leave
Quick apply
4d
Staff Firmware Engineer
Arm —Cambridge
- £97,300 - £131,700 a year
- Hybrid work
- Agile
- Linux
- Leadership
10d
Principal Software Engineer - Accelerator Tools-Engineering
Arm —Cambridge
- £97,300 - £131,700 a year
- Hybrid work
- C++
- Machine learning
- Communication skills
- Relocation assistance
Senior DevOps Engineer
Arm —Cambridge
- £73,500 - £99,500 a year
- Hybrid work
- Computer Science
- Bachelor's degree
- Linux
Graphics Engineer
Arm —Cambridge
- £55,300 - £74,800 a year
- Hybrid work
- C++
- Software development
- APIs
Senior Software Engineer
Arm —Cambridge
- £73,500 - £99,500 a year
- Hybrid work
- English
- Windows
- C++
JavaScript Developer
Cambridge Intelligence —Cambridge
- Hybrid work
- JavaScript
- Annual leave
Software Engineer
Thermoteknix Systems Limited —Waterbeach
- Full-time
- C++
- Bachelor's degree
- Software development
Embedded Software Engineer
Multimatic —Cambridge
- Full-time
- Engineering
- Bachelor's degree
Manager, UK Engineering Development Group
MathWorks —Cambridge
- Hybrid work
- Management
- Computer Science
- Engineering
4d
Senior Engineer - FuSa Toolchain
Arm —Cambridge
- £73,500 - £99,500 a year
- Hybrid work
- English
- C++
Junior Game Designer - RuneScape
Jagex —Cambridge
- Full-time
- Scripting
- Annual leave
- Language training provided
10d
Senior Graphics Instrumentation Engineer
Arm —Cambridge
- £73,500 - £99,500 a year
- Hybrid work
- C++
- APIs
- Agile
Media Drivers Technical Lead
Arm —Cambridge
- £97,300 - £131,700 a year
- Hybrid work
- Mentoring
- Linux
4d
Software Engineer - Java
Worldpay (UK) Limited —Cambridge
- Azure
- Oracle
- Java
Quick apply
5d
Software Engineer
Raspberry Pi —Cambridge
- Full-time
- C++
- Computer networking
- Linux
Quick apply
Principal Mobile Engineer - Core Tech
Jagex —Cambridge
- Full-time
- Java
- C++
- Leadership
- Annual leave
- Flexible schedule
Software Engineer
Clear-Com —Cambridge
- C++
- Bachelor's degree
- IT
Senior Software Engineer
Clear-Com —Cambridge
- Hybrid work
- C++
- Bachelor's degree
- Travel

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application support engineer jobs near bury st. edmunds

Application Support Engineer

Made4net LLC.
Cambridge

Quick apply

Job details

Full-time
£3,500 - £5,000 a month

Qualifications

IIS
Microsoft SQL Server
Logistics
SQL
AWS
Warehouse experience
Computer skills
Application support
SaaS

Full job description

Company Description:

Made4net is a leading provider of supply chain execution software solutions. Our innovative technology empowers organizations to optimize warehouse and logistics operations, improve efficiency, and drive measurable business outcomes. With a global customer base and a strong commitment to excellence, Made4net partners with organizations across industries to deliver scalable, high-impact solutions.

Purpose of the Role

The Application Support Engineer provides hands-on technical and functional support for Made4net applications, ensuring reliable customer operations and successful integrations. This customer-facing role supports both live customers and implementation activities, working closely with global support, IT, and project teams to resolve issues, assist with configuration, and optimize system performance.

The role reports to a local Support Leader and operates as part of a global follow-the-sun support organization, delivering extended and 24×7 coverage through regional collaboration.

Key Responsibilities

Provide day-to-day application support to customers via ticketing, email, and phone.
Troubleshoot and resolve application, integration, and environment issues in accordance with SLAs and escalation procedures.
Support customer implementations, including configuration assistance, cutovers, upgrades, and go-live activities.
Participate in on-site and remote hypercare during and after customer go-lives (travel may be required).
Collaborate with customer teams, project managers, and internal engineering teams to ensure successful deployments.
Perform periodic customer follow-ups to review system status and ongoing needs.
Participate in rotating on-call coverage, including evenings, weekends, and holidays, as part of the global 24×7 support model.

Core Competencies

Customer Focus – Builds strong customer relationships and delivers customer-centric solutions.
Technical Aptitude – Quickly understands and troubleshoots enterprise applications and integrations.
Effective Communication – Communicates clearly with technical and non-technical stakeholders across regions.

Required Qualifications

Experience supporting Windows workstation and server environments.
Experience with web technologies and environments (browsers, IIS).
Working knowledge of SQL Server and database-driven applications.
Strong general computer and application usage skills.
Ability to travel domestically and internationally.

Preferred Qualifications

Experience supporting hosted / SaaS customers.
Familiarity with AWS or cloud-hosted environments.
Experience with warehouse, transportation, logistics, ERP, CRM, or similar enterprise systems.

Work Skills

Strong teamwork and collaboration skills.
Excellent communication and interpersonal abilities.
Responsive, adaptable, and customer-oriented.
Structured, task-oriented problem solver with good time management.

Job Type: Full-time

Pay: £3,500.00-£5,000.00 per month

Application question(s):

Do you have hands on professional experience working with SQL databases?
Are you able to commute to our Cambridge office on a daily basis and work from the office regularly?
Please note that we do not provide visa sponsorship.

Do you currently have the legal right to work in the UK without sponsorship, and would you be able to maintain this right for the long term (at least the next five years)?

Willingness to travel:

25% (required)

Work Location: In person

Quick apply

Refine Your Search

application support engineer jobs in bury st. edmunds

Application Support Engineer

1st Line IT Support Engineer

Staff Firmware Engineer

Principal Software Engineer - Accelerator Tools-Engineering

Senior DevOps Engineer

Graphics Engineer

Senior Software Engineer

JavaScript Developer

Software Engineer

Embedded Software Engineer

Manager, UK Engineering Development Group

Senior Engineer - FuSa Toolchain

Junior Game Designer - RuneScape

Senior Graphics Instrumentation Engineer

Media Drivers Technical Lead

Software Engineer - Java

Software Engineer

Principal Mobile Engineer - Core Tech

Software Engineer

Senior Software Engineer

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