customer service manager Work, Jobs in bury st. edmunds (with Salaries)

Assistant Store Manager
Tapi —Bury St. Edmunds
- Full-time
- Driving
- Employee assistance programme
- Employee discount
Customer Service Lead
iM Med Ltd —Cambridge
- £24,420.00 - £48,640.16 a year
- Full-time
- Hybrid work
- Customer service
- In-person
- Leadership
Quick apply
2d
Housing Manager
Bromford Flagship Livewest —Bury St. Edmunds
- £47,917.60 a year
- Continuous improvement
- Leadership
- Annual leave
- Sick pay
14d
Customer Sales Manager
Care UK —Newmarket
- £35,000 - £40,000 a year
- Weekend availability
- Sales
- Customer service
- Business development
Team Leader
WHSmith Travel —Bury St. Edmunds
- Full-time
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
12d
Customer Success Manager
Arrow Electronics, Inc. —Newmarket
- Full-time
- Microsoft Office
- Annual leave
5h
Deputy Manager - Newmarket - 39 hours
Pets at Home —Newmarket
- £28,500 - £32,000 a year
- Weekend availability
- Organisational skills
- Leadership
- Communication skills
Dayshift Manager
Evri —Bury St. Edmunds
- Up to £40,850 a year
- Day shift
- Management
- Microsoft Office
- Team management
- Employee assistance programme
- Employee discount
Head of Customer Growth
Fred. Olsen Travel —Ipswich
- Monday to Friday
- Sales
- Customer service
- Hotel
- Employee discount
Director of Information Security
Beyond Co —Newmarket
- £80,000 - £90,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Software development
- AI
- Health & wellbeing programme
- Work from home
Quick apply
12d
Restaurant General Manager
GAD Corporation (do not delete) —Bury St. Edmunds
- £11 - £22 an hour
- Night shift
- Computer literacy
- Analysis skills
- Quick service & fast food restaurant
- Annual leave
- Flexible schedule
Eastern Area Sales Lead
Associated Asphalt LTD —Bury St. Edmunds
- £26,000 - £27,000 a year
- Sales
- Customer service
- English
Quick apply
Duty Manager
Abbeycroft Leisure —Mildenhall
- From £26,751.01 a year
- Weekend availability
- Management
- Customer service
- Supervising experience
- Annual leave
Quick apply
5d
Branch Manager Designate
Screwfix —Newmarket
- Up to £36,000 a year
- Full-time
- Management
- Sales
- Retail management
- Employee discount
Chief Operating Officer
WeBuyVintage —Cambridge
- £100,000 - £120,000 a year
- Full-time
- Employee assistance programme
- Employee discount
Quick apply
14d
Sales & Operations Manager
Hallmark Event Hire —Bury St. Edmunds
- £27,000 - £34,000 a year
- Full-time
- CRM software
- Sales
- Customer service
Quick apply
7d
Facilities Manager
ESS Compass —Mildenhall
- £30,000 a year
- Full-time
- Microsoft Office
- Organisational skills
- IT
In-house FCA Compliance Lead
Beyond Co —Newmarket
- £65,000 - £75,000 a year
- Hybrid work
- Financial services
- School
- Health & wellbeing programme
- Flexible schedule
Quick apply
2d
Customer Success Manager
Clarivate —Cambridge
- Full-time
- Hybrid work
- Salesforce
- Bachelor's degree
- No degree
Team Leader
Card Factory —Ipswich
- £13 an hour
- Leadership
13d

I want to receive the latest job alerts for customer service manager in bury st. edmunds

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer service manager jobs near bury st. edmunds

Customer Success Manager jobs in Cambridge

Customer Service Team Lead jobs in Cambridge

Chief Operating Officer jobs in Cambridge

Customer Relations Manager jobs in Emsworth

Junior Project Manager jobs in Bristol

Customer Relations Manager jobs in Liverpool

Customer Relations Manager jobs in Beaconsfield

Customer Relations Manager jobs in Wolverhampton

Government Relations jobs in Bristol

Customer Success Manager jobs in Liss

Customer Success Manager jobs in Basingstoke Rg21

Customer Service jobs in London Heathrow Airport

Data Manager jobs in London

Customer Success Manager jobs in Slough

Customer Service jobs in Remote

Customer Success Technology Saas jobs in London

Customer Success Manager jobs in Royal Tunbridge Wells

Duty Manager jobs in Gillingham

Duty Manager jobs in Staythorpe

Communication Manager jobs in London

Assistant Store Manager

Tapi -
Bury St. Edmunds

Apply Now

Job details

Permanent | Full-time

Benefits

Cycle to work scheme
Company pension
Employee assistance programme
Employee discount

Qualifications

Driving

Full job description

Job details

Posted 12 May 2026

Salary OTE £40,000

LocationBury St Edmunds

Job type Permanent Full-Time

DisciplineIn-Store Roles

Reference003102

We have an exciting opportunity for someone who is passionate about people, customer experience and driving success. This role gives you the opportunity to support our experienced Store Manager to run the store! Tapi are looking for a motivating, enthusiastic individual to join the Tapi family and be part of leading our revolution. Our teams hold a wealth of industry knowledge where you will learn and develop from the best in the business.

If you are looking to take the next step in your career and are ready to be truly inspiring, offer great product & customer service and bring the best out of your team, look no further, and apply today.

Your Responsibilities

Work together with your store team to “wow” our customers at every turn.
Deputise for the Store Manager across all Store operations.
Assist in the management of the store including sales targets and team motivation.
Support and train the team to succeed and deliver the “Tapi difference”.
Support the Store Manager to induct new Tapi colleagues.
Drive sales to meet and exceed your personal sales targets.
Deliver outstanding service to all customers – surpassing their expectations.
Assist the Store Manager in the excellent appearance of the store and actively support promotional changes.
Handle customer complaints in difficult situations.
Ensure we always exceed customers’ expectations to encourage recommendations and repeat business.
Always looking for ways to continuously improve for customers, colleagues and the wider Tapi business.
Regularly use Tapi technology to input customer order details accurately and to a high standard.
Comply with all Health, Safety and Security requirements set out by Tapi.

The Big Package

Colleague discount.
Salary sacrifice pension
Perks platform (cheap cinema tickets, cashback and discounts on well-known brands)
Employee Assistance Programme
A day off for your birthday
Cycle to work scheme.
Enhanced family leave
Life Assurance

About You!

People are your bag – you get them, you understand them and importantly, you can sell to them! You’ll be confident in your ability and see 100% of target as the minimum – not job done! And you’re always on the lookout for ways to improve things for customer and colleagues.
You’re naturally self-motivated, enthusiastic and lead by example. You have natural charm and energy with the ability to motivate and inspire the team you work with to be at their best.
You’re in that little sweet spot of being sales driven AND customer focused. And you’re passionate about what you do which is demonstrated in every interaction. You understand the value of a consultative sales approach and can create strong rapport and trust from the get-go to make our customers feel relaxed and reassured.
Good judgement is key – you don’t shy away from difficult conversations and manage them with Tapi charm, dealing with challenges but ensuring the best outcome.
You’ll be a brand ambassador and ooze the “Tapi difference”.
You’re “Tech Savvy” and know how to use Store systems to your advantage – and if you don’t, you find out!
You’re flexible and do what is best for the store, scheduling work effectively so no customer is left behind.

Get to Know us!

Hello, we’re Tapi and we’re slightly obsessed with floors. We’re a flooring retailer with a difference, here to blow a breath of fresh air into the world of carpet and flooring shopping - and we’d love for you to join the revolution!

The Tapi story starts in 2015, when a handful of flooring industry specialists passionate about flooring decided to do things differently. With hundreds of years of flooring knowledge between us, our mission was to make buying flooring reassuringly simple for our customers – and show that it could be fun!

Over the past 10 years, we’ve grown massively to become the largest flooring retailer in Britain – something we’re super proud of. You’re likely to find a Tapi showroom in your local town and we’ve got a fleet of home consultants zooming around the country. In 2024, we added the Carpetright brand, 54 flooring stores, and as many Carpetright colleagues as possible into the Tapi family. Our 5-star service remained outstanding as the team went above and beyond to show exactly why our customers rate us ‘excellent’ on Trustpilot.

So, what’s the secret to our success? Our people. Even though there’s nearly a whopping 1500 of us, we’re still a company with family values at the heart. Wherever you’re based – at the office, in a store or on the road - we all work together as a team. Some people have been with us from the very beginning while others plan to retire here, so we must be doing something right!

It’s a happy place to work and when you love what you do, customers will see that too. And making our customers happy is the reason we get out of bed in the morning.

Tapi Carpets & Floors is an Equal Opportunities Employer. Our policy is clear: there shall be no discrimination on the basis of age, disability, sex, race, religion or belief, gender reassignment, marriage/civil partnership, pregnancy/maternity, or sexual orientation. We are an inclusive organisation and actively promote equality of opportunity for all with the right mix of talent, skills and potential. We welcome all applications.

INDHP

Apply Now

Refine Your Search

customer service manager jobs in bury st. edmunds

Assistant Store Manager

Customer Service Lead

Housing Manager

Customer Sales Manager

Team Leader

Customer Success Manager

Deputy Manager - Newmarket - 39 hours

Dayshift Manager

Head of Customer Growth

Director of Information Security

Restaurant General Manager

Eastern Area Sales Lead

Duty Manager

Branch Manager Designate

Chief Operating Officer

Sales & Operations Manager

Facilities Manager

In-house FCA Compliance Lead

Customer Success Manager

Team Leader

I want to receive the latest job alerts for customer service manager in bury st. edmunds

Explore jobs in more locations

Job details

Jobseeker tools

Employer Tools

Browse

Stay Connected