technical support occupations Work, Jobs in bushey, hrt (with Salaries)

Technical Customer Service Advisor
ArtiCAD Ltd —Watford
- £19,000 - £23,300 a year
- Full-time
- Hybrid work
- Software troubleshooting
- Customer service
- English
- Store discount
- Work from home
Quick apply
FM Helpdesk Operator
Bellrock Property and Facilities Management —London
- £27,007.05 a year
- Monday to Friday
- Hybrid work
- Microsoft Outlook
- Organisational skills
- Health & wellbeing programme
- Annual leave
Quick apply
Remote Support Desk Operative
Titchfield Group —Essendon
- £27,500 - £30,000 a year
- Full-time
- Software troubleshooting
- Analysis skills
- IT
- Free parking
- Employee discount
Quick apply
2d
On-Site 1st/2nd Line Support Technician
Converge Technology Solutions —Hemel Hempstead
- £32,995 a year
- Full-time
- Software troubleshooting
- Customer service
- Windows
5d
Junior Application Support Analyst
BRE Group (Building Research Establishment) —Watford
- £33,000 - £37,000 a year
- Remote
- ERP systems
- Travel
- SharePoint
- Free parking
6d
Technical Support Center Engineer
NTT Global Data Centers —Hemel Hempstead
- Full-time
- Salesforce
- Microsoft Office
- Analysis skills
Technical Support Specialist
Intelligent Imaging Innovations —London
- From £40,000 a year
- Engineering
- Bachelor's degree
- No degree
Installation Support Agent
Flatpay —London
- English
- IT
- In-person
Quick apply
IT SUPPORT ASSISTANT
Porcelanosa Grupo —Watford
- Part-time
- Windows
- Microsoft Office
- In-person
Junior Application Support Analyst
BRE —Watford
- £33,000 - £37,000 a year
- Hybrid work
- ERP systems
- Travel
- SharePoint
- Free parking
5d
MDM IT Support
NHS Professionals —Aylesbury
- £14.89 - £16.93 an hour
- Temporary
- Travel
Quick apply
6d
Technical Associate Programme
Bookedit —London
- £24,420 - £35,000 a year
- Full-time
- Hybrid work
- Software troubleshooting
- Customer service
- Organisational skills
Quick apply
9d
1st Line support Analyst
Apcoa —Uxbridge
- Up to £26,000 a year
- 8 hour shift
- Windows
- Computer networking
- SharePoint
- Employee discount
Quick apply
IT Support Assistant
Monica Vinader —London
- Travel
- IT
- In-person
Quick apply
3d
Application Support Technician
Central East Integrated Care Board —Welwyn Garden City
- £32,073 - £39,043 a year
- Full-time
- Customer service
- Communication skills
10d
Telecoms Provisioning & Customer Support Coordinator
Urbancoms ltd —London
- £26,000 - £30,000 a year
- Full-time
- In-person
Quick apply
6d
Technical Analyst
Xerox —Watford
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Computer Science
Technical Support Engineer
InPost UK —Hemel Hempstead
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Quick apply
Technical Support Engineer
Appspace —London
- Remote
- Customer service
- Salesforce
- Windows
- Annual leave
- Flexible schedule
Quick apply
2d
Application Support Specialist (SaaS/CRM) – London (Hybrid Remote) - £55,000
Ada Meher —Mayfair
- £50,000 - £55,000 a year
- Full-time
- Hybrid work
- Salesforce
- Communication skills
- Flexible schedule
Quick apply

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technical support occupations jobs near bushey, hrt

Technical Customer Service Advisor

ArtiCAD Ltd
Watford

Quick apply

Job details

Full-time
£19,000 - £23,300 a year

Benefits

Store discount
Private dental insurance
Cycle to work scheme
Company pension
Work from home
Company events
Private medical insurance
Employee discount
On-site parking

Qualifications

Software troubleshooting
Customer service
English
Technical support
IT support
A Level

Full job description

At ArtiCAD (part of the SHD Group), we’re proud to be a fast-growing, multi-award-winning software company based in the heart of Watford. Our innovative CAD software, VR solutions, and online applications for kitchens, bedrooms, and bathrooms empower designers, retailers, and manufacturers to drive sales, manage installations, and deliver world-class customer experiences—online, in-store, and in the home.

We’re big on culture, passionate about delivering results, and always looking for fresh ideas. If you're enthusiastic, eager to learn, and thrive in a team environment, this could be the perfect next step for your career.

The Role: Customer Success Specialist

You’ll join our Customer Success Team, acting as a frontline ambassador for ArtiCAD users across the UK. From answering customer queries to delivering personalised software training, you’ll help ensure every customer gets the very best from our technology.

No software experience? No problem! We're looking for someone with a genuine interest in tech, a proactive attitude, and outstanding customer service skills—we’ll teach you the rest.

What You'll Be Doing

Process inbound enquiries from customers and suppliers via telephone and email
Provide first line technical support to ArtiCAD software users, helping to identify and resolve common issues
Raising helpdesk tickets (2nd line support) for complex or more time consuming issues
Resolving 2nd line tickets when up-skilled
Conduct 1:1 online training on our software with customers
Perform sales and office administration, update customer records, and confirm training bookings
Daily use of our ArtiCAD design software
Meet and greet visitors as required
Contact customers periodically to assess satisfaction and process any queries
Assist your Manager in evaluating and improving ArtiCAD’s Customer Success activities and processes

What We're Looking For

A confident and friendly communicator (verbal, written, and online)
Previous experience in customer service (desirable)
Passion for tech, design, or the KBB (kitchen, bedroom, bathroom) industry
Ability to thrive in a fast-paced, team-oriented environment
Strong academic background (A-level or equivalent)
Ambitious, adaptable, and eager to learn

What It’s Like to Work at ArtiCAD

We’re collaborative and inclusive – you’ll always feel part of the team
We care about community, regularly supporting charity initiatives and work experience schemes
We champion innovation and bold ideas – your voice matters here
We're committed to delivering an exceptional customer journey
We encourage every team member to strive for their best self

Job Type: Full-time

Pay: £19,000.00-£23,300.00 per year

Benefits:

Company events
Company pension
Cycle to work scheme
Employee discount
On-site parking
Private dental insurance
Private medical insurance
Store discount
Work from home

Ability to commute/relocate:

Watford WD18: reliably commute or plan to relocate before starting work (required)

Education:

A-Level or equivalent (required)

Experience:

Customer Service: 1 year (preferred)

Language:

English (required)

Work authorisation:

United Kingdom (required)

Work Location: Hybrid remote in Watford WD18

Quick apply

Refine Your Search

technical support occupations jobs in bushey, hrt

Technical Customer Service Advisor

FM Helpdesk Operator

Remote Support Desk Operative

On-Site 1st/2nd Line Support Technician

Junior Application Support Analyst

Technical Support Center Engineer

Technical Support Specialist

Installation Support Agent

IT SUPPORT ASSISTANT

Junior Application Support Analyst

MDM IT Support

Technical Associate Programme

1st Line support Analyst

IT Support Assistant

Application Support Technician

Telecoms Provisioning & Customer Support Coordinator

Technical Analyst

Technical Support Engineer

Technical Support Engineer

Application Support Specialist (SaaS/CRM) – London (Hybrid Remote) - £55,000

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