Receptionist/clerk Work, Jobs in Byfleet, Sry (with Salaries)

SERVICE RECEPTIONIST & BOOKING CLERK
West End Garage KIA Dealership —Woking
- £27,800 - £31,000 a year
- Full-time
- Customer service
- English
- Administrative experience
- Free parking
- Employee discount
Quick apply
12d
Receptionist/Administrator
Elborough Street Surgery —London
- From £14.02 an hour
- Part-time
- English
- IT
- In-person
- Employee discount
- Sick pay
Quick apply
10d
Ward Receptionist - SSSU Shalford & Max fac
Royal Surrey NHS Foundation Trust —Guildford
- £26,618 a year
- Weekend availability
10h
Receptionist Minor Injuries Unit
Queen Victoria Hospital NHS Foundation Trust —East Grinstead
- £25,272 a year
- Part-time
- Communication skills
10h

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SERVICE RECEPTIONIST & BOOKING CLERK

West End Garage KIA Dealership
Woking

Quick apply

Job details

Full-time
£27,800 - £31,000 a year
12 days ago

Benefits

Free parking
Company pension
Company events
Employee discount
Car scheme

Qualifications

Driving Licence
Customer service
GCSE
English
Administrative experience
Driving
Organisational skills
Typing
Phone etiquette
Communication skills
Office experience

Full job description

SERVICE RECEPTIONIST & BOOKINGS CLERK

Do you strive to deliver excellent customer service? Do you want to join the UK's most exciting and dynamic car brand whose company ethos is "Family-like Care"? If the answer is "yes" then this could be the career for you.

We have a fantastic opportunity for an additional Member to join the team.

Duties will include:

Welcome customers into the dealership at point dropping their vehicle to us, and / or at collection.
Follow the check in process - confirming customer details, works required and additional works and authorise costs. Visually check in the vehicle, with photos of condition and damage. Update service books.
Process service plan claims.
Invoicing
Making workshop booking appointments via inbound / outbound calls and email.
Upselling and cross-selling additional products and services.
Always working to a high level of customer service.
Complete booking confirmation calls within 24 hours of appointment.
Engaging on-line chat requests and dealing with online bookings.
Complete follow-up calls within 24 hours of completion to confirm the customers satisfaction levels have been met. Corresponding with the Service Reception Manager where necessary.
Updating customers on parts ETA’s and booking upon arrival.
Booking in cars for Service, MOT’s & Repairs.
Regular communication with Service Department to confirm quality and quantity of bookings.
Any other ad hoc duties when required.Ideal candidate:

Excellent communication skills; able to remain positive and focused during busy spells; forward thinking and keen to learn with an interest in development and progression; take pride in appearance; hardworking; punctual; reliable; ability to use own initiative; must have a ‘can do’ attitude; polite and courteous.

Possibility to progress to Service Advisor position.

Working week:

Monday, Tuesday, Wednesday, Friday and 1 in 4 Thursdays 07:30am – 16:30am

Saturdays 08:00 - 17:00 (Every Saturday)

Full-time, Permanent

Salary: £27,800.00 base OTE £31,000+

Car Scheme: Following a successful probation period, you will be applicable to join our car scheme - subject to managers authority.

Please send a covering letter and your CV to our General Aftersales Manager Nick Peskett [email protected]

Job Type: Full-time

Pay: £27,800.00-£31,000.00 per year

Benefits:

Company events
Company pension
Employee discount
Free parking

Education:

GCSE or equivalent (preferred)

Experience:

Customer service: 1 year (preferred)
Administrative experience: 1 year (preferred)

Language:

English (preferred)

Licence/Certification:

Driving Licence (preferred)

Work Location: In person

Quick apply

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receptionist/clerk jobs in byfleet, sry

SERVICE RECEPTIONIST & BOOKING CLERK

Receptionist/Administrator

Ward Receptionist - SSSU Shalford & Max fac

Receptionist Minor Injuries Unit

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