Customer experience leader Work, Jobs in Cadnam, Ham (with Salaries)

Tea Room Manager
Minstead Trust —Lyndhurst
- £28,002 a year
- Weekend availability
- Hospitality
- Management
- Customer service
- Health & wellbeing programme
- Referral programme
Quick apply
Customer Team Leader
Co-op —Southampton
- £14.48 an hour
- Temporary
- Merchandising
- Bakery
- Team management
- Store discount
- Employee discount
5d
Retail Assistant - M&S
Compass Group —Southampton
- £12.75 an hour
- Communication skills
2d
Retail Customer Service
Entain —Southampton
- £13 an hour
- Overtime
1d
Transport Team Leader
HARVEST FINE FOODS —Totton
- £28,700 a year
- Full-time
- Management
- In-person
- Free parking
- Employee discount
Quick apply
2d
Team Leader - Glamping Build & Break
Zoo Events Group Ltd —Southampton
- £15.69 an hour
- Temporary
- Management
- Supervising experience
- Organisational skills
- Annual leave
Quick apply
Team Leader
Card Factory —Southampton
- £13 an hour
- Leadership
Shift Leader
Caffe Nero Romsey —Romsey
- £12.76 - £12.91 an hour
- Part-time
- No experience needed
- Supervising experience
- Café
- Employee discount
- Referral programme
2d
Customer Operations Manager
Royal Mail Group —New Milton
- Full-time
- Management
- Travel
- Leadership
- Annual leave
- Sick pay
7d
Communications Associate
Benifex —Southampton
- £26,000 - £29,000 a year
- Hybrid work
- Employee assistance programme
- Employee discount
1d
Library Team Manager
Hampshire County Council —Totton
- £33,178 - £36,369 a year
- Temporary
- Travel
- Organisational skills
- Leadership
- Annual leave
- Employee assistance programme
Retail Shift Lead
Company Shop Group —Southampton
- £28,500 a year
- Part-time
- Customer service
- IT
- Cash handling
- Free parking
- Employee assistance programme
Quick apply
Front of House Team Leader
High Corner —Ringwood
- £11.44 - £13.00 an hour
- Part-time
- Bar
- Employee assistance programme
- Employee discount
Quick apply
9d
Deputy Store Manager
Lidl —Ringwood
- £36,000 - £46,000 a year
- Full-time
- Communication skills
- Store discount
- Employee discount
GP Practice Reception Team Leader
Testvale Surgery —Southampton
- Part-time
- Management
- Customer service
- GP surgery experience
- Annual leave
Quick apply
CSR
HSBC Global Services Limited —Southampton
- From £25,000 a year
- Full-time
- Customer service
- Communication skills
- Employee discount
7d
Operations Manager
Breathe Safety Ltd —Christchurch
- £45,000 - £55,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
Quick apply
20h
Sales - Sales Advisor - UK
New Look —Salisbury
- Part-time
- Microsoft Word
Head of Contact Operations
Abri —Eastleigh
- Up to £75,000 a year
- Full-time
13d
Barista - Costa
Compass Group —Southampton
- £12.75 an hour
- Part-time
- Customer service
6d

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Tea Room Manager

Minstead Trust -
Lyndhurst

Quick apply

Job details

Full-time
£28,002 a year

Benefits

Health & wellbeing programme
Cycle to work scheme
Company pension
Referral programme
Sick pay

Qualifications

Hospitality
Management
Customer service
Catering
Retail management
Leadership

Full job description

Tearoom Manager – Furzey Gardens

Location: Minstead, Hampshire
Hours: 37.5 hours per week (including weekends)
Salary: £28,002 per annum

Make a difference every day through hospitality

We’re looking for an experienced and motivated Tearoom & Gift Shop Manager to lead our busy, customer-focused social enterprise at Furzey Gardens.

This is a unique opportunity to combine your passion for hospitality with meaningful, purpose-led work—supporting people who are neuro-disabled (including autism and learning disabilities) to develop skills, confidence, and independence in a safe and inclusive environment.

About the Role

As Tearoom Manager, you’ll be responsible for the smooth day-to-day running of our Tearoom and Gift Shop, ensuring a high-quality customer experience while driving income to support the Trust’s work. You’ll lead a dedicated team, create a welcoming environment for visitors, and play a key role in delivering opportunities for people we support to learn and thrive.

Key Responsibilities

Business & Growth

Drive sales and identify opportunities to increase income
Promote the Tearoom through social media, events, and seasonal campaigns
Develop creative offers, menus, and fundraising ideas to attract visitors and encourage return visits

Customer Experience

Provide a warm, friendly and inclusive welcome to all visitors
Maintain high standards of service, food quality, and presentation
Support customer engagement, reviews, and overall experience

Team Leadership

Lead, motivate and manage staff and volunteers
Plan rotas in line with budgets and trading levels
Support training and development of people with learning disabilities

Operations & Catering

Oversee food preparation, hygiene, and food safety standards
Maintain a 5-star Food Hygiene rating
Manage stock control and kitchen operations

Financial Management

Monitor sales, costs and profitability
Manage daily cash handling and banking
Work with finance teams on budgets and reporting

Compliance & Collaboration

Ensure health & safety and licensing compliance
Work collaboratively with teams across the organisation
Support events and other sites where needed

About You

We’re looking for someone who is:

Experienced in hospitality, catering or food retail management
A confident and supportive leader with strong people management skills
Passionate about delivering excellent customer service
Organised, proactive and commercially aware
Able to remain calm and focused in a busy environment
Motivated by making a positive difference

Desirable:

Experience working with vulnerable adults or people with learning disabilities

Why join us?

Every shift you work helps create meaningful opportunities for the people we support. If you love hospitality and want your work to have real impact, we’d love to hear from you.

At Minstead Trust, we are guided by our values:

Appreciating each person
Always learning
Always improving
Pushing for change
Finding the joy in everyday life

Benefits

33 days’ holiday (pro rata), inclusive of bank holidays
£750 Refer-a-Friend scheme
A paid day off for your birthday
Company pension
Death in service insurance
Company sick pay
Enhanced maternity and paternity pay
Health and wellbeing support scheme
Cycle to Work scheme
Blue Light Card eligibility

Important Information

This role requires weekend availability (shifts Monday to Sunday)
We are unable to offer visa sponsorship; you must have the right to work in the UK
Employment is subject to a satisfactory DBS check

At Minstead Trust, safeguarding is everyone’s responsibility. All staff are expected to understand their role in protecting adults at risk and know how to raise concerns.

We are committed to equality, diversity and inclusion and welcome applications from all sections of the community.

Pay: £28,002.00 per year

Benefits:

Company pension
Cycle to work scheme
Health & wellbeing programme
Referral programme
Sick pay

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

customer experience leader jobs in cadnam, ham

Tea Room Manager

Customer Team Leader

Retail Assistant - M&S

Retail Customer Service

Transport Team Leader

Team Leader - Glamping Build & Break

Team Leader

Shift Leader

Customer Operations Manager

Communications Associate

Library Team Manager

Retail Shift Lead

Front of House Team Leader

Deputy Store Manager

GP Practice Reception Team Leader

CSR

Operations Manager

Sales - Sales Advisor - UK

Head of Contact Operations

Barista - Costa

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