Technical support analyst Work, Jobs in Caerleon, Nwp (with Salaries)

[Mewnol] Schools Desktop Support Analyst - Shared Resource Service
Torfaen County Borough Council —Torfaen
- £32,597 - £35,412 a year
- English
- IT
1h
Technical Support Analyst
The Currency Cloud Services Limited —Cardiff
- Night shift
- Doctoral degree
- DevOps
- Master's degree
IT Service Desk Analyst
BTL IT Solutions Ltd. —Bristol
- £26,000 - £29,000 a year
- Full-time
- Windows
- In-person
Quick apply
Application Operations Support Analyst
Bank of Ireland —Bristol
- Full-time
- Hybrid work
- Oracle
- SQL
- Analysis skills
- Annual leave
- Employee assistance programme
Service Desk Analyst
Sysco —Portishead
- Full-time
- Bilingual
- Customer service
- English
Production Support Analyst
Capgemini —Cardiff
- Hybrid work
- Azure
- DevOps
- Java
2d
2nd Line Support Analyst
Sharp —Bristol
- Full-time
- Hybrid work
- Azure
- In-person
- Communication skills
- Annual leave
- Life insurance
Technical Services Analyst (Commercial)
Opus Apeiro —Bristol
- £32,000 - £36,000 a year
- Full-time
- SQL
- Organisational skills
- APIs
Quick apply
4d
Service Desk Analyst
Leidos —Bristol
- £24,900 - £29,300 a year
- Full-time
- Customer service
- IT
- In-person
- Annual leave
- Work from home
2d
IT Provision & Compliance Analyst
TLT —Bristol
- Full-time
- Hybrid work
- Windows
- IT
Colleague Support Analyst (3-month FTC)
DAC Beachcroft —Bristol
- Microsoft Office
- Travel
- In-person
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Service Delivery Analyst
F5 —Bristol
- £38,000 - £43,000 a year
- 8 hour shift
- Azure
- Oracle
- In-person
- Free parking
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5d
External Identity Support Analyst (Cardiff)
Kocho —Cardiff
- Full-time
- Hybrid work
- Azure
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- Analysis skills
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Service Desk Analyst
Foot Anstey LLP —Bristol
- Full-time
- Azure
- Customer service
- Travel
- Gym membership
1d
Senior Service Desk Analyst
Acacium Group —Bristol
- Full-time
- Hybrid work
- Software troubleshooting
- Employee assistance programme
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Service Desk Analyst - Swedish Speaking
Sysco International —Portishead
- Full-time
- Remote
- Bilingual
- Customer service
- English
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[Mewnol] Schools Desktop Support Analyst - Shared Resource Service
Torfaen County Borough Council —Torfaen
Strive to meet and exceed Service Level Agreement (SLA) performance targets; Provide 1st/2nd line support to schools across the region;
£32,597 - £35,412 a year
1h
Support Analyst
Netcall —Cirencester
The role will focus on customer support, testing and implementation of new customers and products. We are looking for two Support Analysts to join the GovTech…
2h

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technical support analyst jobs near caerleon, nwp

[Mewnol] Schools Desktop Support Analyst - Shared Resource Service

Torfaen County Borough Council -
Torfaen

Apply Now

Job details

£32,597 - £35,412 a year
1 hour ago

Qualifications

Desktop support
English
IT
British Sign Language
Welsh

Full job description

Cyflog

Gradd 6 | £32,597 - £35,412

Oriau cytundebol

Sail

Amser llawn

Pecyn

Parhaol

Categori/math o swydd

Y Gwasanaeth Adnoddau a Rennir

Dyddiad postio

08/06/2026

Cyfeirnod swydd

REQ006370

INTERNAL JOB. This vacancy is only available to Torfaen County Borough Council (TCBC) employees and agency workers currently engaged with TCBC.

The Schools Desktop Support Analyst role will join an established SRS Education Team covering schools across Monmouthshire, Torfaen, Blaenau Gwent and Newport. The SRS Education Team is a multi-site team based across Usk and Newport main offices and the partner schools delivering SLAs and project work dependant on service need. For the purpose of this post the role will be based across Newport Primary Schools.

Our core values guide everything we do in our day to day practices and interactions with our key partners, the wider community and our colleagues.

Our core values are:

People – trusting, supporting, contributing and helping one another.

Sharing – Keeping everyone informed, Clear and simple communications, Open and Transparent, Sharing Knowledge.

Practices – Leading and managing consistently, Operating Professionally, Developing and growing our people, being inclusive when making decisions.

Adding Value – Caring about SRS performance, Caring about our customers, Delivering high quality, value for money services, making a difference to our customers.

Common Purpose – Being courageous in leading collaborative projects, pioneering in our field, owning and resolving our own problems, being masters of our own futures.

As a successful Schools Desktop Support Analyst, you will:

Provide 1st/2nd line support to schools across the region;
Have experience of desktop support;
Provide escalation to 3rd line where necessary.
Strive to meet and exceed Service Level Agreement (SLA) performance targets;
Have a good working knowledge of IT hardware and software;
Have an excellent communication style meeting the needs of different levels of understanding in providing support and advice to schools;
Work and adapt to both working within a team and individually.

The SRS is a collaboration of five public sector organisations ICT departments with Torfaen County Borough Council as the lead employer.

This post is subject to an Enhanced Disclosure Application to the Disclosure & Barring Service (DBS) and Gwent Police Vetting which will need to be met before the post can be offered.

For an informal discussion regarding this vacancy, please contact:

Richard Clark – [email protected] 01633 648331

Claire Rose – [email protected] 01633 648620

You must demonstrate how you meet the Essential criteria listed in the attached Person Specification in order to secure an interview: How to apply Guidance for applicants Torfaen County Borough Council.

Torfaen County Borough Council strives to be a fair, supportive and effective employer. The Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. The Council expects all employees, paid or unpaid, to share this commitment. We value the range of experiences that a diverse workforce brings and therefore we welcome applications from people of all backgrounds and under-represented groups.

Welsh Language Skills are desirable for this post but not essential. You are welcome to submit your application in English or in Welsh. Each application will be treated equally.

We are a registered Disability Confident Leader and are committed to the employment and career development of disabled people. Our Guaranteed Interview scheme guarantees that people with disabilities will be invited to interview, so long as they meet the essential requirements for the role. If you have a health condition, are neurodivergent, or use British sign language, and need to discuss reasonable adjustments, please contact the recruiting manager. We can only work with you to arrange adjustments if we are made aware of your requirements prior to your application submission, test or interview.

Please ensure that you only apply for this position via Torfaen Council’s vacancies website. CVs and applications submitted to any other websites are not received by us.

Apply Now

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[Mewnol] Schools Desktop Support Analyst - Shared Resource Service