Technical support occupations Work, Jobs in Caerleon, Nwp (with Salaries)

Technical Support Analyst
Safran —Cwmbran
- Full-time
- Remote
- Analysis skills
- Presentation skills
- Communication skills
Product Support Associate
Tes Global —Llantrisant
- Full-time
- Annual leave
- Employee assistance programme
Quick apply
Process Assistant - Automation
Sopra Steria —Newport
- £27,000 a year
- Hybrid work
- Communication skills
- Annual leave
2d
IT Support and Systems Assistant
Cerebra —Cardiff
- £24,000 a year
- Full-time
- Hybrid work
- Software troubleshooting
- Customer service
- In-person
- Annual leave
- Sick pay
Quick apply
1st Line NOC Engineer, UK
IndigoTG —Magor
- Monday to Friday
- Remote
- Analysis skills
- Communication skills
- Time management
1st Line NOC Engineer, UK
Indigo Telecom Group —Magor
- Monday to Friday
- Analysis skills
- Communication skills
- Time management
Schools Desktop Support Analyst
Torfaen County Borough Council —Torfaen
- £32,597 - £35,412 a year
- English
- IT
1d
Technical Support Officer - End User Hardware and Devices
Avon and Somerset Constabulary —Portishead
- £40,383 - £42,612 a year
- Full-time
- Customer service
- Travel
- IT
3d
Technical Support Consultant
Zellis —Bristol
- English
- Human resources
- Annual leave
Critical Environment Technical Trainer
Microsoft —Newport
- £42,000 - £71,900 a year
- Full-time
- Azure
- Microsoft Office
- Project management
- Work from home
Product Technical Support Engineer - TMS
Atlas Copco Group —Clevedon
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
In-Service Support Co-Ordinator
General Dynamics Land Systems UK —Pentrebach
- £30,330 - £33,700 a year
- Full-time
- Oracle
- Customer service
- Analysis skills
First Line Support and Sales
KERRIDGE COMMERCIAL SYSTEMS CORP —Bristol
- 8 hour shift
- ERP systems
- Windows
- Driving
Quick apply
IT Service Desk Analyst
BTL IT Solutions Ltd. —Patchway
- £26,000 - £29,000 a year
- Full-time
- In-person
- Free parking
Quick apply
4d
Customer Enablement Specialist
LexisNexis Risk Solutions —Cardiff
- Full-time
- Organisational skills
- APIs
- Communication skills
- Employee assistance programme
- Employee discount
Senior Service Desk Analyst
SmartSearch —Cardiff
- Full-time
- Hybrid work
- Customer service
- Computer networking
- IT
- Employee assistance programme
Quick apply
Technology Support Technician
Semperian Group —Bristol
- Up to £30,000 a year
- Full-time
- Software troubleshooting
- Customer service
- Windows
- Annual leave
Service Desk Advisor (First Line Helpdesk)
Vista Retail Support —Cardiff
- £24,785 a year
- Weekend availability
- Software troubleshooting
- Customer service
- In-person
- Free parking
- Life insurance
Quick apply
12d
Customer Support Advisor
Zellis —Bristol
- Hybrid work
- Continuous improvement
- Travel
- Communication skills
- Annual leave
Vacancy 1: Escalations Technician – 2nd/3rd Line Duties
EvolvIT —Bristol
- Azure
- Customer service
- Computer networking
11d

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technical support occupations jobs near caerleon, nwp

Technical Support Analyst

Safran -
Cwmbran

Apply Now

Job details

Full-time | Fixed term contract

Qualifications

Analysis skills
Presentation skills
Communication skills
Negotiation

Full job description

Published 06.30.2026

Company : Safran Seats Job field : IT Location : Cwmbran , Wales , United Kingdom Contract type : Fixed Term contract Contract duration : Full-time Professional status : Technician

# 2026-173682

Published 06.30.2026

Job Description

Job Summary
The Technical Support Specialist supports the implementation, operations and maintenance of an
effective technology stack focussed on delivering the support needed for the SGB business.
Providing support through both ServiceNow and ‘at-elbow', and working with other members of the
SGB IT Team and 3rd party suppliers, as well as stakeholders in the local business, this role assists
in supporting, implementing and maintaining all IT/IS/PLM solutions.
Responsibility for the day-to-day operational delivery of the technical solution also resides with the
Technical Support Specialist.
The Technical Support Specialist is a knowledgeable in most aspects of the Information Technology
deployed in the SGB business

Scope of Responsibilities

Provide day-to-day operational IT support for business users across:

o Newport (primary site)
o Cwmbran (offsite location)
o Brackley (smaller user base supported remotely)

Ensure continuity of IT services (“keeping the lights on”) across all supported sites.
Manage and resolve:

o Support tickets
o Incidents and system failures
o Service requests (e.g., new PCs, hardware deployment)

Contribute to project-related activities when required, although this is a smaller portion of the role.
Opportunity to get involved in improvement initiatives beyond BAU support.

But what else? (advantages, specific features, etc.)

What you'll bring :

Knowledge, Experience, Training and Qualifications

Ability to manage and prioritise stakeholder expectations at all levels ranging
from end user up to C-level
An ability to communicate complex technical issues to business users
An ability to work in a fast-paced environment with a dynamic and flexible
approach, as well as the ability to work under pressure
A collaborative approach to delivery working with various technical and
business departments.
Good working knowledge of networks, server and client products
Be able to handle a high degree of multi-tasking
Knowledge of the overall functioning of the information system
and its configurations

Excellent oral and written communication skills, including presentation
skills
Good communicator with the ability to form and maintain good
relationships internally and externally
Strong interpersonal, negotiation and influencing skills
Results orientated and organised with the ability to plan and deliver against
deadlines
Strong analytical, planning and problem solving skills
The ability to work with a minimal level of supervision and intervention
Self-motivated and possessing the ability to work on own initiative as well
as within a team

Refine Your Search

technical support occupations jobs in caerleon, nwp

Technical Support Analyst

Product Support Associate

Process Assistant - Automation

IT Support and Systems Assistant

1st Line NOC Engineer, UK

1st Line NOC Engineer, UK

Schools Desktop Support Analyst

Technical Support Officer - End User Hardware and Devices

Technical Support Consultant

Critical Environment Technical Trainer

Product Technical Support Engineer - TMS

In-Service Support Co-Ordinator

First Line Support and Sales

IT Service Desk Analyst

Customer Enablement Specialist

Senior Service Desk Analyst

Technology Support Technician

Service Desk Advisor (First Line Helpdesk)

Customer Support Advisor

Vacancy 1: Escalations Technician – 2nd/3rd Line Duties

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