coordinator course delivery Work, Jobs in caerphilly, cay (with Salaries)

Course Coordinator - Course Delivery
BARBRI —Cardiff
- £26,400 a year
- Hybrid work
- Microsoft Excel
- Customer service
- Salesforce
Quick apply
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- Microsoft Office
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Course Coordinator - Course Delivery

BARBRI -
Cardiff

Quick apply

Job details

£26,400 a year

Qualifications

Microsoft Excel
Customer service
Salesforce
Logistics
Administrative experience
Bachelor's degree
Communication skills

Full job description

Company Overview

BARBRI is the recognized global leader in legal ed-tech. BARBRI provides a suite of technology-driven products and solutions serving students, professionals, law schools and law firms throughout the legal lifecycle, empowering every step of the legal education journey.

Job Summary

As the Course Coordinator, you will be responsible for day-to-day course delivery across all BARBRI products and assessments. This will also include the results processing of all course assessments. The Course Coordinator will be a key member of Course Delivery and wider Operations Team and will establish a very close working relationship with the Student Service and Learning Teams to deliver excellent customer service in the relevant regions and to support revenue growth.

You will be a part of a talented Operations team and will maintain BARBRI’s relationships with external agents and partners. You will have a background in course administration and results processing and experience of managing course logistics directly to international candidates or their employers seeking to enhance their professional qualifications and practice skills.

Job Responsibilities

Deliver accurate information to all students and trainers in a timely manner
Coordinate student scheduling, processing and acknowledging all student requests and amendments
Manage the online delivery of courses, including pre-course administration, course material updates and production, marking processes (student and trainer), timely response to queries, technical setup, and live session support
Respond to student and trainer course-related inquiries via phone and email
Maintain accurate and up-to-date systems and student resources, including manual data entry across platforms such as e-resource scheduler, D2L, Salesforce, and Dynamics
Monitor course-related expenditure against budget and review future course volumes to ensure profitable delivery
Manage cost data across all required systems
Compile data and respond to administrative requests from regulatory bodies
Produce and distribute course certificates and badges
Support the Course Delivery Manager and Operations team with additional SQE1 & SQE2 preparation activities as needed
Track and report project to your line manager

Required Qualifications, Capabilities, and Skills

2+ years Customer Service or Administrative experience
Proficiency using Microsoft Excel
Strong attention to detail
Excellent written and verbal communication skills, with the ability to engage professionally with students, faculty, and external stakeholders
Ability to manage competing priorities, plan effectively, and meet deadlines in a fast-paced environment
Demonstrated adaptability and ability to work effectively in a changing environment
Strong problem-solving skills, with the ability to handle inquiries and resolve issues efficiently
Ability to collaborate effectively across teams and functions

Preferred Qualifications, Capabilities, and Skills

Undergraduate degree
Experience with Salesforce and D2L

Quick apply

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coordinator course delivery jobs in caerphilly, cay

Course Coordinator - Course Delivery

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