Customer consultant Work, Jobs in Caerphilly, Cay (with Salaries)

Customer Relations
PHSGroup —Caerphilly
- £25,710 a year
- No weekends
- Hybrid work
- Customer service
- Free parking
- Employee discount
14d
Travel Consultant
Miles Morgan Travel —Chepstow
- From £25,000 a year
- Full-time
- Customer service
- In-person
- Communication skills
- Employee discount
Quick apply
Medical Records Team Lead
Spire Healthcare —Cardiff
- Full-time
- Hospital
- Customer service
- Organisational skills
- Free parking
- Annual leave
7d
Travel Consultant - Cwmbran
Hays Travel —Cwmbran
- Full-time
- Customer service
- IT
- Communication skills
- Annual leave
- Employee discount
Clerk of Works
BRC Jobs —Cardiff
- £42,000 - £45,000 a year
- Call to connect
- Travel
- Contracts
- Construction
- Referral programme
Quick apply
4d
Wintel Engineer/Consultant
CGI —Bridgend
- Full-time
- Azure
- Windows
- Mentoring
Quick apply
CRS Energy: Solar Sales Consultant | £40,000 - £100,000+ OTE | Qualified Leads Provided
Complete Remedial Solutions —Bridgend
- £40,000 - £100,000 a year
- Full-time
- CRM software
- Sales
- Customer service
- Referral programme
Quick apply
Surveyor
BRC Jobs —Cardiff
- £26 an hour
- Full-time
- Computer literacy
- Maintenance
- Microsoft Office
- Annual leave
- Referral programme
Quick apply
3d
Travel Consultant - Cardiff
Hays Travel —Cardiff University
- Full-time
- Customer service
- IT
- Communication skills
- Annual leave
- Employee discount
Business Support - Regional Consultant
Tetra Tech —Cardiff
- Hospitality
- Customer service
- Administrative experience
6d
Field Sales Consultant
Bionic Services Ltd —Newport
- Full-time
- Sales
- Business development
- Travel
- Annual leave
- Employee assistance programme
Quick apply
Property Lettings consultant
Saxons Estate Agents —North Somerset
- Part-time
- Sales
- Customer service
- Administrative experience
Quick apply
14d
Travel Consultant - Penarth
Hays Travel —Penarth
- Full-time
- Customer service
- IT
- Communication skills
- Annual leave
- Employee discount
11d
Sales Co-Ordinator
Howden Group Holdings —Cardiff
- Full-time
- Hybrid work
- Sales
- Customer service
- Communication skills
Healthcare Assistant
Spire Healthcare —Cardiff
- Part-time
- Hospital
- Patient care
- Communication skills
- Free parking
- Annual leave
4d
Bridal Sales Consultant
Wed2B UK and ROI —Cardiff
- £12.71 an hour
- Part-time
- Communication skills
- Retail sales
- Employee discount
Quick apply
4d
Consultant Schools Connect UK
British Council —Cardiff
- £30,839 a year
- Microsoft Powerpoint
- Business development
- Project management
- Annual leave
12d
Premium Travel Consultant - Arabic Leisure Market
Ten Group —Cardiff
- Full-time
- Hybrid work
- Hospitality
- Customer service
- English
- Annual leave
- Employee discount
Quick apply
Assistant Manager - Blackwood
Hays Travel —Blackwood
- Full-time
- Time management
- Annual leave
- Employee discount
6d
Customer Consultant - Tonypandy
Principality Building Society —Tonypandy
- £25,400 a year
- Customer service
- Communication skills
4d

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Customer Relations

PHSGroup -
Caerphilly

Apply Now

Job details

Permanent
£25,710 a year
14 days ago

Benefits

Free parking
Cycle to work scheme
Company pension
Employee discount
On-site parking

Qualifications

Customer service
Customer relationship management

Full job description

Customer Relations Consultant – Caerphilly

Full time position, excellent benefits, salary of £25,710 plus bonus

We're seeking an experienced, skilled and enthusiastic individual to join our Customer Relations Team at our Head Office in Caerphilly. As a Customer Relations Consultant, you will be part of a dynamic team working together to resolve customer cancellations efficiently. Your key responsibilities will include:

Managing a portfolio of customer cases via various channels (telephone, email, letter)
Collaborating with Telephone and Field Customer Account Managers to deliver exceptional customer service.
Ensuring first-time resolution for customer issues to meet and exceed their expectations.
Supporting the retention of business by delivering high-quality support to customers.

This opportunity offers a fantastic opportunity to make a real impact on our customers' experiences and contribute to the success the phs Group. If you're passionate about providing outstanding customer service, and have extensive Customer Relations experience, we'd love to hear from you!

Your role as a Customer Relations Consultant at phs Group:

Identify customer requirements accurately, fulfil promises of "1st time resolution", and aim to support business growth and retention.
Proactively solve problems, deliver excellent service to customers and internal stakeholders, and support with cancellations.
Successfully negotiating, and navigating any challenges, with both our customers and across the phs Group.
Consistently achieving and exceeding targets.
Proactively offer enhanced customer experiences and increase revenue by selling additional products/services.
Compile information to improve overall customer experience through feedback to the business.

In return for your commitment and expertise at phs Group you’ll benefit from:

A full-time position as part of a great team, working Monday to Friday
Rewarding salary and bonus available
Access to Virtual GP for you and your family
No weekend or evening working
Hybrid working after 6 months
Real savings with major supermarkets and retailers through amazing employee discounts with phsPerks.com
Free Parking on-site so no parking costs
Excellent careers opportunities
23 days holiday plus bank holidays off
Other benefits such as improved parental leave, a 24-hour wellbeing helpline, cycle to work scheme, pension scheme, life assurance and more…

Apply today, with your CV, and please feel free to review our website www.phs.co.uk for further information.

phs Group was founded in 1963 and are the leading provider for Hygiene Services in the UK, Spain and Ireland. We have over 120,000 customers across 300,000 locations incorporating numerous businesses during 63 years of business.

At phs, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination.

Apply Now

Refine Your Search

customer consultant jobs in caerphilly, cay

Customer Relations

Travel Consultant

Medical Records Team Lead

Travel Consultant - Cwmbran

Clerk of Works

Wintel Engineer/Consultant

CRS Energy: Solar Sales Consultant | £40,000 - £100,000+ OTE | Qualified Leads Provided

Surveyor

Travel Consultant - Cardiff

Business Support - Regional Consultant

Field Sales Consultant

Property Lettings consultant

Travel Consultant - Penarth

Sales Co-Ordinator

Healthcare Assistant

Bridal Sales Consultant

Consultant Schools Connect UK

Premium Travel Consultant - Arabic Leisure Market

Assistant Manager - Blackwood

Customer Consultant - Tonypandy

I want to receive the latest job alerts for customer consultant in caerphilly, cay

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