Hotel & accommodations guest services staff Work, Jobs in Caerphilly, Cay (with Salaries)

Guest Relations Associate
The Celtic Collection —Newport
- £12.77 an hour
- Full-time
- Hospitality
- Customer service
- Communication skills
- Employee discount
Night Reception Team Member - Part Time
Travelodge —Cardiff
- £13.71 an hour
- Part-time
- Bar
- No experience needed
- Hotel
- Employee discount
Customer Services Associate
The Celtic Collection —Newport
- £12.77 an hour
- Part-time
- Hospitality
- Customer service
- Communication skills
- Employee discount
Casual Spa Receptionist - The Parkgate Hotel
The Celtic Collection —Cardiff
- Hotel
- Guest services
- Resort
Ground Floor Team Member
Premier Inn —Cardiff
- Up to £13.06 an hour
- Part-time
- Hotel
- Restaurant
- Employee discount
Quick apply
1d
Guest Services Associate
The Celtic Collection —Cardiff
- £12.72 an hour
- Full-time
- Hospitality
- Hotel
- Communication skills
- Employee discount
Receptionist
The Coal Exchange —Cardiff
- £12.71 an hour
- Part-time
- Customer service
- Microsoft Office
- Hotel
Quick apply
13d
Hotel Team Member
Travelodge —Cardiff
- £12.71 an hour
- Full-time
- No experience needed
- Hotel
- Employee discount
5d
Casual Front Office Agent
The Celtic Collection —Newport
- £12.71 an hour
- Hotel
- Resort
Ground Floor - Team Member
Premier Inn —Llantrisant
- Up to £13.06 an hour
- Part-time
- Hotel
- Restaurant
- Employee discount
Quick apply
6d
Night Receptionist
Hilton Cardiff —Cardiff
- £12.71 an hour
- Part-time
- Hospitality
- Hotel
- Front desk
- Employee discount
- Referral programme
Quick apply
Front Office Agent - Coldra Court
The Celtic Collection —Newport
- £12.72 an hour
- Hotel
- Employee discount
Guest Service Team Member Front Office
NOVOTEL —Cardiff
- Part-time
- Hospitality
- Customer service
- Hotel
Quick apply
Host Team Manager
Village Hotels - Cardiff —Cardiff
- Full-time
- Hospitality
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
14d
Night Shift General Assistant
Mount Rooms Hotel —Barry
- £13 an hour
- Night shift
- Hotel
- In-person
Quick apply
2d
Front Office Supervisor
The Celtic Collection —Newport
- £12.98 an hour
- Full-time
- Hotel
- Free parking
- Employee discount
Hotel Night Receptionist
CWRT BLEDDYN HOTEL & SPA —Usk
- £24,420 - £26,880 a year
- Weekend availability
- Hospitality
- Customer service
- Hotel
Quick apply
Reception Team Member
Unity Holidays —Brean
- Part-time
- Hospitality
- Customer service
- Administrative experience
- Employee assistance programme
Quick apply
Night Driver
The Celtic Collection —Newport
- £12.98 an hour
- Weekend availability
- Customer service
- Driving
- Communication skills
- Free parking
- Employee discount
Transient Co-ordinator (Front Desk) Full Time
Delta Hotels by Marriott St Pierre Country Club —Chepstow
- Weekend availability
- Customer service
- Hotel
- Supervising experience
- Employee assistance programme
- Employee discount
Quick apply

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hotel & accommodations guest services staff jobs near caerphilly, cay

Guest Relations Associate

The Celtic Collection -
Newport

Apply Now

Job details

Permanent | Full-time
£12.77 an hour

Benefits

Company pension
Discounted gym membership
Employee discount

Qualifications

Hospitality
Customer service
Communication skills

Full job description

JOB TITLE – Guest Relations Associate
DEPARTMENT – Guest Relations
RATE OF PAY - £12.77 per hour plus benefits!
CONTRACT TYPE – Full Time – Permanent
HOURS OF WORK – 37.5 hours per week
SHIFT DETAILS – 5 days out of 7

Overview
Looking for a customer service role in Newport where your communication skills really make a difference?
We’re hiring a Guest Relations Associate to join our Guest Relations team. This is a phone and email-based role, ideal for candidates from call centres, contact centres, retail customer service or office-based service roles.
You’ll handle inbound enquiries, support our guests with bookings and information, and deliver a warm, professional service every time.

What you’ll be doing
Responding to inbound calls and emails from guests
Providing clear, accurate information about our hotels, dining and facilities
Delivering a friendly, professional and helpful service on every interaction
Taking ownership of guest queries and resolving them efficiently
Creating a positive experience from the first contact to resolution

What we’re looking for
Experience in a customer service, call centre or contact centre role
Excellent verbal and written communication skills
Confidence handling a high volume of calls or enquiries
A calm, organised approach with strong attention to detail
A genuine passion for helping people

Why join us?
This is a great opportunity to use your customer service skills in a premium hospitality environment – combining the pace of a contact centre with a more personal, rewarding guest experience.

Benefits include
Career development from day one
Discounts on hotel stays, food and drink
Discounted gym & leisure membership
Free GP virtual service
24/7 wellbeing support
Pension scheme
Social events and recognition awards

Additional information
We reserve the right to close this vacancy early if we receive a high volume of suitable applications. Therefore, we encourage you to submit your application as soon as possible.
In accordance with UK immigration legislation, all applicants must have the legal right to live and work in the United Kingdom. Successful candidates will be required to provide original documentation to verify their eligibility to work in the UK prior to employment, in line with Home Office guidance.

The Celtic Collection is committed to being an equal opportunities employer. We welcome applications from all individuals regardless of age, disability, gender identity, marital status, race, religion or belief, sex, or sexual orientation. We strive to ensure a fair and inclusive recruitment process for all candidates .

Apply Now

Refine Your Search

hotel & accommodations guest services staff jobs in caerphilly, cay

Guest Relations Associate

Night Reception Team Member - Part Time

Customer Services Associate

Casual Spa Receptionist - The Parkgate Hotel

Ground Floor Team Member

Guest Services Associate

Receptionist

Hotel Team Member

Casual Front Office Agent

Ground Floor - Team Member

Night Receptionist

Front Office Agent - Coldra Court

Guest Service Team Member Front Office

Host Team Manager

Night Shift General Assistant

Front Office Supervisor

Hotel Night Receptionist

Reception Team Member

Night Driver

Transient Co-ordinator (Front Desk) Full Time

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