Service officer Work, Jobs in Caerphilly, Cay (with Salaries)

Antenatal Clerical Officer/Receptionist
Aneurin Bevan University Health Board —Ystrad Mynach
- £26,300 a year
- Part-time
- Data entry
- Front desk
- Communication skills
11d
Crime And Intelligence Analyst
Gwent Police —Blaenau Gwent
- £41,487 - £44,700 a year
- Full-time
- Hybrid work
- Annual leave
- Employee assistance programme
10d
Youth Engagement Officer JGW+
Itecskills —Blackwood
- £25,000 - £27,000 a year
- Full-time
- Business development
- Recruiting
- Profit sharing
- Annual leave
Quick apply
Probation Service Officer - Gwent (Caerphilly Wales)
HM Prison & Probation Service —Caerphilly
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Communication skills
- Annual leave
- Employee discount
9d
Clerical and Attendance Support Assistant - West Monmouth School
Torfaen County Borough Council —Torfaen
- £27,709 - £29,542 a year
- Front desk
- School
Television Licence Field Officer
Capita —Cardiff
- £31,650 a year
- Weekend availability
- Computer literacy
- Communication skills
- Flexible schedule
Police Community Support Officer - Cardiff, Newport, Pontypridd, Swansea, Bangor and Rhyl
British Transport Police —Cardiff
- £28,486.92 - £31,895.68 a year
- Weekend availability
Quick apply
Contact Officer
Civic Recruitment Limited —Cardiff
- £18.92 an hour
- Hybrid work
- Experience working with children
- Communication skills
Quick apply
Scheme Support Officer
Pobl Group —Caerphilly
- £25,877.80 a year
- Weekend availability
- Organisational skills
- IT
3d
Part Time Business Administration Officer (Maternity cover)
Early Years Wales —Treforest
- From £14,687.40 a year
- Temporary
- Computer literacy
- Writing skills
- Microsoft Office
- Free parking
Quick apply
Mortuary and Bereavement Officer
Cwm Taf Morgannwg University Health Board —Llantrisant
- £26,813 - £27,890 a year
- Full-time
- Customer service
- Microsoft Office
- Communication skills
13d
Community Information Officer
Newport City Council —Newport
- £20,000 - £29,999 a year
- Part-time
2d
Information Manager & Compliance Officer
Fim Limited —Cardiff
- Up to £35,000 a year
- Full-time
- Hybrid work
- Organisational skills
- SharePoint
- Communication skills
- Work from home
- Employee assistance programme
Quick apply
Clerk to Council
Abertillery and Llanhilleth Community Council —Abertillery
- £35,700 - £38,200 a year
- Part-time
- Management
- Administrative experience
- Project management
- Annual leave
- Work from home
Quick apply
Receptionist/ Office Administrator
BMA —Cardiff
- £30,084 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Administrative experience
- Annual leave
- Employee assistance programme
Quick apply
4d
Project Support Officer
Gwent Police —Blaenau Gwent
- £30,333 - £32,610 a year
- Full-time
- Hybrid work
- Continuous improvement
- Annual leave
- Employee assistance programme
10d
Digital Records Officer
Office for National Statistics —Newport
- £34,587 - £39,106 a year
- Full-time
- Hybrid work
- Management
- Presentation skills
- SharePoint
9d
Purchase Ledger Officer / Swyddog y Llyfr Prynu
Wales & West Housing —Llanishen
- £30,178 - £33,215 a year
- Full-time
- Annual leave
- Employee assistance programme
11d
Engagement & Insights Co-ordinator
South Wales Police —Bridgend
- £33,603 - £39,276 a year
- Full-time
- Data analysis skills
- Organisational skills
- Communication skills
4d
Housing Support Officer Full Time
Cardiff YMCA Housing Association —Cardiff
- From £28,216.50 a year
- Full-time
- First Aid Certification
- In-person
- Negotiation
- Free parking
- Store discount
Quick apply

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Antenatal Clerical Officer/Receptionist

Aneurin Bevan University Health Board -
Ystrad Mynach

Apply Now

Job details

Part-time
£26,300 a year
11 days ago

Qualifications

Collaborate with healthcare professionals
Customer service call handling
Inbound customer enquiry call handling
Updating electronic health records
Stakeholder liaison
Patient appointment coordination
Patient service
Appointment booking and call handling
Data entry
Front desk
Patient record updating
Communication skills
Welsh

Full job description

An exciting opportunity has arisen for a dedicated and enthusiastic individual to join the Antenatal Clerical team located across four sites – Royal Gwent Hospital, Ysbyty Ystrad Fawr, Nevill Hall Hospital and County Hospital.

This role involves both reception and office administrative duties including data inputting, booking appointments, answering patient queries and liaising with various stakeholders including midwives, GPs and consultants.

The successful candidate will contribute to a patient-focused environment by using strong organisational, communication, and administrative skills to support the delivery of safe and effective care.

Duties will be:
Work collaboratively as a member of the Antenatal Clerical and Reception Team to support the delivery of a comprehensive, efficient, and high-quality service.

Provide an excellent standard of customer service, acting as the first point of contact for patients attending antenatal outpatient clinics and ensuring a welcoming and supportive experience.

Respond to telephone enquiries from patients, healthcare professionals, and other stakeholders in a timely, courteous, and professional manner.

Action new and follow-up appointments, ensuring all bookings and associated outcomes are processed accurately and in line with departmental procedures and timescales.

Maintain accurate, up-to-date patient information across multiple systems, including WPAS, BadgerNet, and Soliton, ensuring data quality and confidentiality standards are upheld.

Liaise effectively with a range of healthcare professionals, including midwives, GPs, consultants, and other internal and external stakeholders, to support the smooth running of the service.

Demonstrate flexibility in meeting service requirements, including providing cross-cover across the four Antenatal sites when required

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Aneurin Bevan University Health Board (ABUHB) is a multi-award-winning NHS organisation serving the communities of Gwent. With more than 14,000 staff and volunteers, we provide safe, high-quality, and compassionate care across hospitals, GP practices, community services, and mental health settings. As a University Health Board, research, education, and innovation are central to our work, supporting evidence-based practice and continuous improvement.

Our work is guided by the Gwent Strategy 2025–2035, which sets out our long-term ambition to create a fairer and healthier future for our population. We focus on prevention, reducing health inequalities, and working in partnership with local authorities, voluntary organisations, and communities to improve health and wellbeing.

We are committed to creating an inclusive, supportive workplace where people feel valued, respected, and able to develop. Our values of Kindness, Integrity, and Respect shape how we care for patients and how we treat one another.

We offer a wide range of learning and development opportunities, flexible working where possible, and a comprehensive NHS benefits package. Working for ABUHB means being part of an organisation that values its people and offers the chance to build a meaningful and rewarding career while making a real difference to the lives of others.

Please refer to Main Duties of the Job Section.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.

Apply Now

Refine Your Search

service officer jobs in caerphilly, cay

Antenatal Clerical Officer/Receptionist

Crime And Intelligence Analyst

Youth Engagement Officer JGW+

Probation Service Officer - Gwent (Caerphilly Wales)

Clerical and Attendance Support Assistant - West Monmouth School

Television Licence Field Officer

Police Community Support Officer - Cardiff, Newport, Pontypridd, Swansea, Bangor and Rhyl

Contact Officer

Scheme Support Officer

Part Time Business Administration Officer (Maternity cover)

Mortuary and Bereavement Officer

Community Information Officer

Information Manager & Compliance Officer

Clerk to Council

Receptionist/ Office Administrator

Project Support Officer

Digital Records Officer

Purchase Ledger Officer / Swyddog y Llyfr Prynu

Engagement & Insights Co-ordinator

Housing Support Officer Full Time

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