consultant, client success Work, Jobs in caerphilly (with Salaries)

Consultant, Client Success
The Currency Cloud Services Limited —Cardiff
- Analysis skills
22h
Travel Sales Consultant
Trailfinders —Cardiff
- £44,000 - £49,000 a year
- Full-time
- Sales
- Employee discount
- Sick pay
Environmental Permitting and Environmental Compliance Consultant
Technia Environment and Planning Limited —Caerphilly
- £32,500 - £40,000 a year
- Part-time
- Hybrid work
- Travel
- In-person
- Annual leave
Quick apply
6d
Compliance Officer
BRC Jobs —Cardiff
- £45,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Analysis skills
Quick apply
Recruitment Consultant
TBC —Newport
- £27,000 - £28,000 a year
- Full-time
- Annual leave
- Employee discount
Travel Consultant - Blackwood
Hays Travel —Blackwood
- Full-time
- Customer service
- IT
- Communication skills
- Employee discount
- Referral programme
Client Services Associate/Business Partner
Mazuma GB Ltd —Bridgend
- Up to £28,000 a year
- Full-time
- Hybrid work
- CRM software
- Microsoft Office
- Analysis skills
- Free parking
- Health & wellbeing programme
Quick apply
7h
Business Development Consultant
Cardiff and Vale College —Cardiff
- £37,192 - £39,669 a year
- Full-time
- Organisational skills
- Communication skills
7d
Assistant Client Manager
Savills —Cardiff
- Organisational skills
- IT
- Communication skills
14d
Wintel Consultant
CGI —Bridgend
- Full-time
- Windows
- Scripting
Quick apply
Membership Consultant
The Celtic Collection —Newport
- Part-time
- Microsoft Word
- Microsoft Excel
- Sales
- Employee discount
Payroll Officer
Rubicon Archaeology Ltd —Cardiff
- £32,307.76 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Travel
- Free parking
- Health & wellbeing programme
Quick apply
Business Development Consultant (Payments)
Teya —Newport
- £7,800 - £25,000 a month
- Full-time
- Sales
Consultant in Clinical Genetics
Cardiff and Vale University Health Board —Cardiff
- £114,099 - £166,585 a year
- Full-time
12h
Ground Investigation Consultant
Arcadis —Cardiff
- Bachelor's degree
Recruitment Consultant
SUEZ —Weston-super-Mare
- £35,000 - £37,500 a year
- Full-time
- Hybrid work
8d
Consultant in Rehabilitation Medicine
Cardiff and Vale University Health Board —Llandough
- £114,099 - £166,585 a year
- Part-time
- Rehabilitation centre
12h
Climate Adaptation and Resilience Lead
Transport for Wales —Pontypridd
- £38,500 - £42,500 a year
- Classroom experience
- Leadership
- Employee discount
1d
Travel Consultant - Cardiff
Hays Travel —Cardiff University
- Full-time
- Customer service
- IT
- Communication skills
- Employee discount
- Referral programme
Power Platform Consultant - Contract
iCoTech Services —Cardiff
- £500 - £600 a day
- Remote
- CRM software
- Azure
- Project management
Quick apply

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consultant, client success jobs near caerphilly

Consultant, Client Success

The Currency Cloud Services Limited -
Cardiff

Apply Now

Job details

22 hours ago

Qualifications

Sales support
Analysis skills
Zendesk
Financial acumen

Full job description

About Us
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.

Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.

Job Description

Visa Direct is a money movement solution that Visa provides to clients (issuers, acquirers, processors, merchants and service providers) to facilitate domestic and cross-border fund transfers/disbursements using debit card credentials, bank account information or digital wallet addresses around the world. Over the past years we have invested in establishing competitive payment rails and superior market readiness, and we are now ready to focus aggressively on cross-border growth.

This role involves working closely with Account Management, Product, Compliance and Support teams to provide operational support for Clients of Visa Direct Cross Border (former Currencycloud), Visa’s recently acquired cloud-based embedded cross border money movement infrastructure solution.

The ideal candidate will possess a strong understanding of the payments landscape and technologies, exceptional project management, troubleshooting, client support, and a laser focus on quality, ability to prioritize independently, working across a matrix organizational structure and liaising with various teams to influence and collaborate effectively.

Job Description and Responsibilities:

Provide technical client troubleshooting support and project management support to portfolio of ~70 WU Accounts; effectively manage time & prioritize efforts towards strategic accounts; identify opportunities to service accounts at scale
Coordinate internal processes related to client account management and help address and resolve account-related inquiries and issues, including billing and invoicing processes and compliance-related activities
Support monthly and quarterly performance reviews of client portfolio to identify growth potential and proactively address attrition risks
Assist in coordination of contract renewals
Provide ad hoc analysis as requested
Coordinate offboarding processes with relevant internal teams
Collaborate closely with Sales, Product, Business Development, Billing, Compliance and Support teams

This is a hybrid position. Expectations of days in office will be confirmed by your hiring manager.

Qualifications

Previous experience in business operations and technical sales support, particularly in supporting clients’ technical issues/questions, project management, cross-functional global processes, tools, or other key analytics
Experience in supporting cross-functional program initiatives and facilitating collaboration across Sales, Account Management, Marketing, Finance, Product, and Compliance organizations
Exhibits strengths as a project manager, customer success, cross-functional navigator, and technical sales/support, with high financial acumen and analytical skills
Comfortable communicating directly with clients
Must be results-oriented, organized, able to handle multiple urgent tasks and must effectively deal with ambiguity in a virtual work environment
Exceptional influencing & presentation skills - thinks strategically to problem solve tactical execution, particularly in a growing matrixed organization
Strong desire to win as a team – pride of outcome mentality vs pride of ownership
Knowledge and experience with Visa products, FX and Global Payments seen as a plus but not essential
Familiarity with Slack, Salesforce, Zendesk, and/or MS Dynamics seen as a plus but not essential

Visa is an EEO Employer

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Apply Now

Refine Your Search

consultant, client success jobs in caerphilly

Consultant, Client Success

Travel Sales Consultant

Environmental Permitting and Environmental Compliance Consultant

Compliance Officer

Recruitment Consultant

Travel Consultant - Blackwood

Client Services Associate/Business Partner

Business Development Consultant

Assistant Client Manager

Wintel Consultant

Membership Consultant

Payroll Officer

Business Development Consultant (Payments)

Consultant in Clinical Genetics

Ground Investigation Consultant

Recruitment Consultant

Consultant in Rehabilitation Medicine

Climate Adaptation and Resilience Lead

Travel Consultant - Cardiff

Power Platform Consultant - Contract

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