Wellbeing manager Work, Jobs in Calcot, Brk (with Salaries)

Contact Centre Liaison Manager
PracticePlusGroup —Reading
- Up to £75,000 a year
- Remote
- Continuous improvement
- Travel
- Leadership
- Annual leave
- Employee assistance programme
9d
School Business Manager
Wishford Education —Reading
- £43,000 - £46,000 a year
- Full-time
- Hybrid work
- School
- Health & wellbeing programme
- Employee discount
Quick apply
Dementia Care Manager
Signature Senior Lifestyle —Caversham
- £45,000 - £50,000 a year
- Nursing home
- Care plans
- Annual leave
- Employee assistance programme
Customer Experience Trainer
Thames Water Utilites —Arborfield
- Up to £50,000 a year
- Full-time
- Hybrid work
- Travel
- IT
- Annual leave
20h
Sales Development Coach
MotorEasy —Reading
- £40,000 - £55,000 a year
- Full-time
- Sales
- Mentoring
- Financial services
- Health & wellbeing programme
Quick apply
8d
Co-Manager - SENCO and Operations Lead
Pine Rivers Kindergarten Ltd —Reading
- £40,000 a year
- Full-time
- Childcare
- Working with children
- In-person
- Free parking
- Employee discount
Quick apply
8d
Hospitality Academy Learning and Development Manager
Sodexo —Ascot
- £47,000 a year
- Full-time
- Hospitality
- Leadership
- Employee assistance programme
Quick apply
9d
Fitness & Wellbeing Manager
Castle Royle Golf and Country Club —Twyford
- £32,000 - £38,000 a year
- Weekend availability
- Bachelor's degree
- First Aid Certification
- Free parking
- Employee assistance programme
Hotel General Manager
The Retreat Elcot Park —Newbury
- £70,000 - £80,000 a year
- Full-time
- Hotel
- Resort
- Referral programme
Quick apply
3d
Assistant Project Manager (PMO)
WSP —Reading
- Part-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Contracts
- Flexitime
- Work from home
Adult Learning and Skills Manager and Principal - New Directions College
Reading Borough Council —Reading
- £56,730 - £63,472 a year
- Full-time
- Leadership
7d
Academy Guide Dog Mobility Specialist X 3 (Sheffield)
Guide Dogs for the Blind Association —Reading
- £25,509 - £28,000 a year
- Travel
- Mentoring
- Teaching
6d
Boarding Experience Manager
Leighton Park School —Reading
- £27,914 - £30,652 a year
- Full-time
- Organisational skills
- In-person
- Communication skills
- Free parking
- Sick pay
Quick apply
10d
Office Manager - Southcote Primary School
Reading Borough Council —Reading
- £29,597 - £34,386 a year
- Full-time
- School
- Employee assistance programme
10d
Strategic Project Manager
Thames Water Utilites —Hampton
- Up to £65,000 a year
- Full-time
- Communication skills
- Annual leave
12d
Study Start Up Manager
ICON Plc —Reading
- Full-time
- Project management
- Communication skills
- Employee assistance programme
3h
Transformation Portfolio Manager
Thames Water Utilites —Reading
- Up to £78,000 a year
- Full-time
- Hybrid work
- Management
- PMP
- Analysis skills
- Annual leave
1d
Hotel Manager
Holiday Inn Reading West —Reading
- £35,000 a year
- Full-time
- Hotel
- Communication skills
- Employee discount
Quick apply
13d
Examination Operation Manager
University of Oxford —Oxford
- £49,119 - £58,265 a year
- Full-time
- University
- Annual leave
2d
Senior Schools Engagement Manager
WWF —Woking
- £45,167 a year
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Teaching
- Annual leave
9d

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Contact Centre Liaison Manager

PracticePlusGroup -
Reading

Apply Now

Job details

Permanent
Up to £75,000 a year
9 days ago

Benefits

Annual leave
Employee assistance programme
Employee discount

Qualifications

Continuous improvement
Root cause analysis
Leadership
Communication skills

Full job description

About The Role

UNLOCK YOUR BEST WORK LIFE

+ MAKE A DIFFERENCE FOR EVERY PATIENT

We’re looking for an experienced and driven Contact Centre Liaison Manager to join Practice Plus Group. This is a high-impact role acting as a key link between our hospital sites and our central contact centre function.

You’ll play an important role in supporting a seamless patient journey by strengthening collaboration, improving consistency in processes, and enhancing the overall patient experience across multiple sites. This is an exciting opportunity to contribute to the ongoing development of a more integrated and high-performing contact centre service, while driving continuous improvement and innovation.

The role offers flexibility with a predominantly remote or site-based working approach across the UK, alongside travel to hospital sites and occasional travel as required to support wider service operations.

What you'll be doing

As our Contact Centre Liaison Manager, you will be:

Acting as the primary liaison between hospital teams and the central contact centre function
Building strong relationships with operational teams, clinicians, and service leaders
Overseeing appointment booking, cancellations, and patient communications to ensure a smooth and effective patient pathway
Monitoring performance against KPIs such as call handling, booking accuracy, and response times
Identifying trends, risks, and opportunities to improve efficiency and patient experience
Leading continuous improvement initiatives and supporting service development
Acting as an escalation point for complex issues, ensuring timely resolution and root cause analysis
Supporting compliance with UK healthcare regulations, including GDPR and NHS standards
Designing and delivering training to ensure consistency and alignment across all teams and locations

What we’ll look for in you

With strong experience in operational leadership — ideally within healthcare, contact centre, or service delivery environments— you will also demonstrate:

Proven ability to manage stakeholders across multiple teams and locations
Experience working with contact centre operations and performance metrics
Excellent communication and relationship-building skills
Ability to analyse data, identify trends, and drive service improvement
A proactive, solutions-focused mindset with strong problem-solving capability
Understanding of patient pathways, appointment management, and healthcare service delivery (desirable)
Willingness to travel across UK sites as required

What you can expect in return

Salary of up to £75,000 per annum, depending on experience
car allowance
25 days annual leave (increasing with service), plus bank holidays
An extensive range of wellbeing and lifestyle benefits
Practice Plus Group Perks – discounts and cashback with major retailers
Employee assistance and occupational health support
Access to our bespoke e-learning platform and ongoing development opportunities

To apply for the role, click on the link below. If you have any questions, please contact [email protected] in our friendly resourcing team.

Our employment offers are subject to satisfactory pre-employment checks. Practice Plus Group promotes diversity and equal opportunities.

Applicants must have the right to work in the UK.

Apply Now

Refine Your Search

wellbeing manager jobs in calcot, brk

Contact Centre Liaison Manager

School Business Manager

Dementia Care Manager

Customer Experience Trainer

Sales Development Coach

Co-Manager - SENCO and Operations Lead

Hospitality Academy Learning and Development Manager

Fitness & Wellbeing Manager

Hotel General Manager

Assistant Project Manager (PMO)

Adult Learning and Skills Manager and Principal - New Directions College

Academy Guide Dog Mobility Specialist X 3 (Sheffield)

Boarding Experience Manager

Office Manager - Southcote Primary School

Strategic Project Manager

Study Start Up Manager

Transformation Portfolio Manager

Hotel Manager

Examination Operation Manager

Senior Schools Engagement Manager

I want to receive the latest job alerts for wellbeing manager in calcot, brk

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