Case manager Work, Jobs in Caldicot, Mon (with Salaries)

Case Manager
Co-op —Bristol
- £26,500 - £30,000 a year
- Full-time
- Hybrid work
- Customer service
- Organisational skills
- IT
- Employee discount
3d
Probate case manager
WDS Associates Legal Services —Bristol
- £30,000 - £35,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
10d
Housing Advice, Support and Partnerships Team Manager
Newport City Council —Newport
- £30,000 - £49,282 a year
- Full-time
- Leadership
4d
Ombudsman and Complex Complaints Lead
Cardiff and Vale University Health Board —Cardiff
- £50,129 - £57,365 a year
- Full-time
11d
Case Manager (Court of Protection)
Clarke Willmott —Bristol
- Microsoft Excel
Case Manager (Court of Protection)
Clarke Willmott LLP —Bristol
- Microsoft Excel
Case Manager
The Maples Community —Bristol
- £28,560 a year
- Full-time
- Management
- Team management
- IT
- Free parking
- Store discount
Quick apply
10d
Continuous Improvement Coordinator - South West Regional Organised Crime Unit (SWROCU)
Avon and Somerset Constabulary —Almondsbury
- £40,383 - £42,612 a year
- Part-time
- Hybrid work
- Computer literacy
- Microsoft Office
- Continuous improvement
- Flexible schedule
Mortgage Manager's Assistant/ Mortgage Case Handler
Swansea Building Society —Abergavenny
- Full-time
- Basic maths
- Financial services
- In-person
- Life insurance
- Sick pay
Quick apply
Casework Manager NSIP
Planning Inspectorate —Bristol
- £37,579 a year
- Full-time
- Hybrid work
- Analysis skills
- Project management
- Presentation skills
- Annual leave
- Flexible schedule
5d
Relationship Manager (South Wales)
iamproperty & iamsold —Cardiff
- Up to £50,000 a year
- Full-time
- Hybrid work
- Annual leave
Quick apply
Deputy Undergraduate Manager - Bath Academy
Royal United Hospitals Bath NHS Foundation Trust —Bath
- £32,073 - £39,043 a year
- Part-time
- University
- Annual leave
Governance and Procedures Manager
Unite Students —Bristol
- Annual leave
- Employee assistance programme
Tribunal Caseworker (Plus Reserves)
Intellectual Property Office —Newport
- £29,952 a year
- Part-time
- Hybrid work
- Presentation skills
- Organisational skills
- Communication skills
- Free parking
- Annual leave
11d
Customer Success Manager (Legal SaaS)
Hoowla —Bristol
- £28,000 - £36,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- In-person
Quick apply
Insight and Policy Storytelling Officer
Sport Wales —Cardiff
- £41,574.01 - £44,535.11 a year
- Full-time
- Analysis skills
- Presentation skills
- IT
Regional Sexual Assault Services Manager
New Pathways —Newport
- £36,500 a year
- Full-time
- Hybrid work
Quick apply
Legal Advisor
RAC —Bristol
- Up to £28,000 a year
- Master's degree
- Contracts
- Communication skills
- Annual leave
- Flexible schedule
12d
Transformation, Change and Benefits Lead (RUH)
Royal United Hospitals Bath NHS Foundation Trust —Bath
- £49,387 - £64,750 a year
- Full-time
11d
Health and Safety Manager
The Celtic Collection —Newport
- Weekend availability
- Hospitality
- Organisational skills
- Communication skills
- Employee discount

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Case Manager

Co-op -
Bristol

Apply Now

Job details

Full-time
£26,500 - £30,000 a year
3 days ago

Benefits

Company pension
Employee discount

Qualifications

Customer service
Organisational skills
IT
Communication skills

Full job description

Case Manager
£26,500 to £30,000 plus performance-based incentive scheme after probation, with excellent benefits and progression opportunities (Work Level 6B)
Monday-Friday, 37.5 hours
Manchester, Stratford-Upon-Avon, Bristol - You’ll complete your 6-month training at one of our offices, then you’ll have the option to work in a hybrid way.

We’re looking for Case Managers to join our Co-op Legal Services probate team. You don’t need legal experience for this role, as we’ll provide full training to get you up to speed and as a growing business, we’re passionate about developing our colleagues through our internal career progression framework. All you need is experience in customer service, and this can come from a wide range of industries.

If you’re looking to explore the route of qualifying through the SQE, this role counts as qualified work experience. So, whether you have a legal background or not, we can offer you the exciting opportunity to build a rewarding legal career with us.

Why this job matters

In this role, you’ll be there for our customers during one of life’s most difficult moments following a bereavement. You’ll guide them through the legal and administrative steps with care and clarity, managing each case from start to finish. By staying in regular contact and discussing the details of the estate with empathy, you’ll help make a tough time a little easier. It’s a chance to make a real difference to our customers lives at a time when they need us most.

What you’ll do

Take ownership of your own caseload and deliver on targets that drive the best outcomes for our customers
Be supported by the latest technologies, including AI, to assist you in the management of files
Work closely with customers (via phone or in writing), taking an empathetic approach given their recent circumstances
Use a case management system to manage your work, making sure it’s always accurate and up to date
Engage with third parties, in particular financial institutions, and government bodies
Prepare the forms and documents required to keep cases moving forward and keep track of financial transactions

What you'll bring

Experience in delivering high-quality customer service involving regular client communication, and resolving queries gained from any industry (e.g. retail, telephony, recruitment, insurance, finance etc.)
Excellent customer service skills with the ability to put the customer’s interests at the heart of what you do
IT proficiency with the ability to learn new systems quickly
Great organisational skills; you’re able to manage your own workload and prioritise in a fast-paced environment
Great verbal and written communication skills with the confidence to speak to clients on the phone
A keen eye for detail and accuracy

Why Co-op?

At Co-op, we’re owned by our members. And because we’re owned by you, we can do right by you. So when you join us, you’re not just taking a job, you’re joining a movement. We’re an organisation that puts people and communities first, and we’re powered by purpose. We want this to be a place where you can thrive, so you’ll also receive:

A pension with up to 10% employer contributions
Incentive scheme up to 10% after probation depending on performance
28 days holiday plus bank holidays (rising to 32 in line with service)
30% discount on Co-op products and 10% off other brands
Stream – early access to a percentage of your pay as you earn it
Virtual healthcare including GP appointments, mental health support, nutrition and fitness advice
24/7 colleague support service
Coaching, training and support such as study leave, to help you develop your skills and progress your career
Cycle-to-work scheme

A place where you'll belong

We’re building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work.

We’re proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we’ll support you.

Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion

If you’re successful in your application, we’ll perform some background checks as part of our pre-employment screening process. These will include an SRA check, credit checks, and a DBS (disclosure and barring service) check. Please note Co-op does not offer visa sponsorship for this role.

As part of the application process, you’ll be asked to complete an online assessment, it will take you around 20 minutes to complete this.

Apply Now

Refine Your Search

case manager jobs in caldicot, mon

Case Manager

Probate case manager

Housing Advice, Support and Partnerships Team Manager

Ombudsman and Complex Complaints Lead

Case Manager (Court of Protection)

Case Manager (Court of Protection)

Case Manager

Continuous Improvement Coordinator - South West Regional Organised Crime Unit (SWROCU)

Mortgage Manager's Assistant/ Mortgage Case Handler

Casework Manager NSIP

Relationship Manager (South Wales)

Deputy Undergraduate Manager - Bath Academy

Governance and Procedures Manager

Tribunal Caseworker (Plus Reserves)

Customer Success Manager (Legal SaaS)

Insight and Policy Storytelling Officer

Regional Sexual Assault Services Manager

Legal Advisor

Transformation, Change and Benefits Lead (RUH)

Health and Safety Manager

I want to receive the latest job alerts for case manager in caldicot, mon

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