Client manager Work, Jobs in Caldicot (with Salaries)

Project Manager
Mitel —Caldicot
- Full-time
- Microsoft Word
- PMP
- Computer networking
Shop Manager
St David's Foundation Hospice Care —Chepstow
- Full-time
- Customer service
- Writing skills
- Supervising experience
- Annual leave
Regional Manager
Walker Fire Ltd —Pontypool
- £35,000 - £45,000 a year
- Full-time
- Up to 50% travel
- Maintenance
- English
- Free parking
- Store discount
Quick apply
8d
Senior Client Solutions Manager
ArribaCom Communications Ltd. —Cardiff
- £46,876 - £65,000 a year
- Full-time
- Salesforce
- Data analysis skills
- Analysis skills
- Health & wellbeing programme
Quick apply
9d
Senior Operations Manager
Sero —Cardiff
- £58,000 - £65,000 a year
- 8 hour shift
- Hybrid work
- Team management
- Contracts
- Budgeting
- Annual leave
- Flexible schedule
Quick apply
6d
Bid Manager
Sir Robert McAlpine —Bristol
- CRM software
- Business development
- Team management
Dayshift Supervisor
Evri —Bristol
- £31,825 - £35,150 a year
- Full-time
- Computer literacy
- Computer skills
Vault Operative - Newport
Loomis UK —Newport
- £14.06 - £15.06 an hour
- Overtime
- Customer service
- Cash handling
- Employee assistance programme
- Employee discount
9d
Programme Manager
IndigoTG —Magor
- Hybrid work
- Customer service
- Computer literacy
- Business development
Assistant Facilities Manager
CBRE —Cardiff
- Full-time
- Customer service
- Continuous improvement
- Communication skills
Programme Manager
Indigo Telecom Group —Magor
- Hybrid work
- Customer service
- Computer literacy
- Business development
Shift Manager
IPS —Bristol
- Full-time
- Continuous improvement
- Training & development
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
Regional Manager - WPA
WPA —Ystrad Mynach
- £63,038 a year
- Full-time
- Analysis skills
- Employee discount
12d
Business Development Manager (BDM) - Newport- Circa 41k Package- 53k OTE Uncapped
Yell Ltd —Newport
- £35,875 a year
- Full-time
- Remote
- Business development
- Presentation skills
- Referral programme
Quick apply
Risk Manager
M Group —Newport
- Master's degree
- Bachelor's degree
- Leadership
- Annual leave
Trade Client Manager – South West England
MSX International —Cardiff
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Communication skills
Quick apply
Senior Client Service Manager
BT —Cardiff
- PMP
- Continuous improvement
- Leadership
- Gym membership
6d
Operational Support Officer
Serco Plc —Bristol
- £26,436.80 a year
- Nights as needed
- Computer literacy
- Analysis skills
- Organisational skills
Business Growth Manager
Right at Home (Cardiff & Newport) —Cardiff
- £38,000 - £40,000 a year
- Full-time
- Sales
- Business development
- Presentation skills
- Free parking
- Annual leave
Quick apply
Depot Manager
Carrier —Lydney
- £34,500 - £69,500 a year
- Full-time
- Customer service
- Continuous improvement
- Data entry

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Project Manager

Mitel -
Caldicot

Apply Now

Job details

Full-time

Qualifications

Microsoft Word
PMP
Client engagement
Stakeholder liaison
Computer networking
Organisational skills
Telecommunication
Project schedule tracking
Customer support
Customer interaction
Project progress tracking
PRINCE2 Certification

Full job description

At Mitel, you will have the opportunity to help businesses connect, collaborate and provide better experiences for our customers. You will deliver valuable contributions in creating business success within our global organization utilizing your unique attributes, skills and experience.

Please take a moment to look over this opportunity and if interested, feel free to send us your application. If this is not the right opportunity for you, you can also sign up for Job Alerts by creating an account. This will give you a profile that you can use for all future applications, and you will be notified whenever a new position that matches your criteria becomes available.

Overview:

A Project Manager oversees the planning, execution, and completion of projects, ensuring they are delivered on time, within budget, and to the required quality standards.

The Project Manager (Technical) works to determine and manage project scope and timelines, identify and manage risks and dependencies, drive issues to resolution, schedule and facilitate meetings, provide status updates at the determined cadence and ensure an outstanding onboarding experience for telecommunications system installations.

The position also plays a key role for our Onboarding organization, working cohesively with our team to design, develop, and execute end user configurations and call routing for small to medium sized customers. This role requires ongoing interaction with internal and external parties and is essential to ensure the seamless delivery of services while delivering a world-class customer experience. The position will not have budgeting or supervisory responsibilities, however, will be held to forecast accuracy within 10% on a quarter over quarter basis.

Responsibilities:

Manage projects in accordance with contractual time, cost and quality requirements
Work with customers to identify requirements, project planning, evaluation and overall customer support
Responsible for scheduling and management of resources and delegation of tasks
Provide and execute on a detailed onboarding plan with customers
Set and meet critical onboarding deadlines with customers
Work on telecommunications system installations; typically for business in the SMB space.
Update and maintain internal customer record data base with all the information on customer orders for onboarding coordination and billing purposes
Working with clients to gather information and set up porting from their existing carriers, and develop secondary port solutions
Develop and implement call flow design to meet customer’s requirements
Ensure that call-flow programming and QA is completed leading up to customer go-live
Maintain an in‐depth understanding of Mitel’s capabilities, services and business impact points to effectively communicate within Mitel and to clients
Provide assistance to internal and external customers on how to use Mitel services/features
Conduct a post-deployment debriefing meeting with the customer to ensure the deployment has met all the customers expectation
Ensure custom solutions are documented for the Mitel Customer Success Team and Support teams, and ready to accept accountability for the customer after successful implementation
Resource for team members who work on other projects that may need additional assistance.
Follow project management guidelines and procedures to attain individual and team wide Net Promoter Score.

Requirements:

Experience in telecommunications and call-flow
Experience with porting telephone numbers
Basic networking knowledge
Must possess excellent computer skills including spreadsheet knowledge, and word processing. Windows based software and Excel required. Experience in Microsoft Word, Excel, PowerPoint, and MS Project preferred
Exceptional interpersonal skills, excellent written and verbal communications skills
Naturally inclined to exceed expectations and provide outstanding customer service (both internally and externally)
Be passionate about your work and maintain a calm demeanor in difficult situations
Excellent organizational skills
Attention to detail

Additional Skills (Advantageous):

Prince2 or PMP (Project Management Professional) qualification

#LI-DD1

For more information, visit Why Mitel or follow us on LinkedIn here.

Mitel is committed to achieving workforce diversity and creating an inclusive working environment. Diversity makes sense for us, for our customers and for our future. We value different perspectives, skills and experiences, and welcome applications from all sections of the community.

Apply Now

Refine Your Search

client manager jobs in caldicot

Project Manager

Shop Manager

Regional Manager

Senior Client Solutions Manager

Senior Operations Manager

Bid Manager

Dayshift Supervisor

Vault Operative - Newport

Programme Manager

Assistant Facilities Manager

Programme Manager

Shift Manager

Regional Manager - WPA

Business Development Manager (BDM) - Newport- Circa 41k Package- 53k OTE Uncapped

Risk Manager

Trade Client Manager – South West England

Senior Client Service Manager

Operational Support Officer

Business Growth Manager

Depot Manager

I want to receive the latest job alerts for client manager in caldicot

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