: Clerical Assistant / Receptionist at Weaverham High School
Grade 3
APPLY VIA THE SCHOOL WEBSITE www.weaverhamhighschool.com/contact/vacancies
Reporting to: Office Manager
Job Purpose
To provide a high-quality administrative service to the school and offer effective support to the reception function, ensuring smooth day-to-day operations and a positive experience for pupils, parents, staff, and visitors.
Key Responsibilities
1. Administration and Data
Undertake general administrative duties to support the efficient running of the school:
Prepare and send letters, texts, and emails to parents, staff, and external stakeholders
Carry out word processing and data entry tasks with accuracy
Use SIMS to check, update, and maintain pupil information
Scan and securely store documents
Support administration relating to new Year 6 pupil intake
2. Data Support
Provide support to the Data Manager by:
Assisting in the production of progress reports and annual reports as required
Setting up and managing online appointment systems for Parents’ Evening
Supporting with queries relating to Insight (parent communication system)
3. Reception Cover
Deliver a professional, welcoming, and efficient reception service:
Act as the first point of contact for visitors, parents, and telephone enquiries
Sign pupils in and out of the building in line with safeguarding procedures
Ensure all telephone messages are accurately recorded and passed to the relevant staff
Maintain visitor logs, ensuring all visitors sign in/out and receive appropriate identification badges
Handle enquiries and complaints from parents and members of the public in a courteous manner
4. Communication and Customer Service
Provide a high-quality telephone and front-of-house service (internal and external)
Ensure all callers and visitors are dealt with promptly, professionally, and efficiently
Maintain and enhance the positive image of the school at all times
5. Welfare and First Aid
Provide first aid support to students and staff where required
Maintain accurate records of first aid incidents in line with school procedures
6. General Support Duties
Assist colleagues with administrative tasks during busy periods
Ensure confidentiality is maintained at all times
Support the smooth running of the school office and reception area
Pay: £24,796.00-£25,185.00 per year
Benefits:
- Company pension
- Cycle to work scheme
- On-site parking
- Sick pay
Work Location: In person
