Service desk Work, Jobs in Calne, Wil (with Salaries)

Service Desk Assistant
Workman Facilities Management Limited —Swindon
- £25,000 - £35,000 a year
- Full-time
- Hybrid work
- Customer service
- Administrative experience
- Communication skills
- Health & wellbeing programme
- Gym membership
Quick apply
5d
Senior Service Desk Analyst (DV Security Clearance)
CGI —Chippenham
- Full-time
- DevOps
- Agile
- IT
Quick apply
12d
Support Analyst
Rotork —Bath
- Full-time
- Hybrid work
Quick apply
IT Service Desk Analyst
Alexander Mann Solutions (AMS) —Swindon
- £13.60 an hour
- Full-time
- Computer literacy
- IT
- Communication skills
3d
IT Service Desk Support (1st Line Support)
Public Sector Resourcing —Swindon
- £27,756 a year
- Full-time
- Hybrid work
- Microsoft Access
- Customer service
- Microsoft Office
2d
ICT Service Desk Technician
HFT —Bristol
- £26,747.82 a year
- Full-time
- Customer service
- Communication skills
Quick apply
6d
Workplace Host
CBRE —Swindon
- Full-time
- Customer service
- Front desk
IT Service Desk Agent
TRG UK Ltd —Bristol
- £26,500 a year
- Full-time
- Software troubleshooting
- In-person
- Communication skills
- Free parking
- Sick pay
Quick apply
13d
Hire Desk Clerk
SunbeltRentals —Kemble
- Microsoft Outlook
- Microsoft Office
- Communication skills
- Annual leave
Quick apply
4d
IT Service Desk Engineer
Bupa Dental Care —Bristol
- Full-time
- Hybrid work
- Microsoft Office
- IT
- In-person
11d
Service Desk Manager
Ecotricity —Stroud
- Hybrid work
- Bar
- AWS
- Leadership
- Employee discount
Client Success Manager
Likewize —Bristol
- Full-time
- Project management
- Communication skills
- Free parking
Quick apply
3d
IT Infrastructure & Security Engineer
Executive Jet Support Ltd —Chippenham
- Full-time
- Azure
- AWS
- Scripting
- Free parking
- Employee assistance programme
Quick apply
12h
Revenue Operations Coordinator - UK or IE
Peak Technologies —Chippenham
- Full-time
- Microsoft Excel
- Sales
- Salesforce
Quick apply
11d
Service Desk Engineer (9 Month FTC)
IVC —Bristol
- Full-time
- Hybrid work
- Microsoft Office
- Organisational skills
- SharePoint
- Annual leave
- Employee discount
6d
Business Applications Engineer
Rotork —Bath
- Full-time
- Hybrid work
Quick apply
IT, AI, Cyber Security & Telecoms - Support Desk Technician 1st/2nd Line.
AAG, IT, AI, Telecoms & Tech (Alfred Ashley Group Ltd) —Cirencester
- £26,000 - £29,000 a year
- Full-time
- Hybrid work
- Azure
- Customer service
- Windows
- Free parking
- Work from home
Quick apply
Service Desk Analyst (L3),
Thorn SDS —Corsham
- Full-time
- Windows
- Communication skills
- Annual leave
- Life insurance
Facilities & Reception Support - Bristol
Jacobs —Bristol
- Full-time
- Front desk
- Communication skills
IT Support Analyst
Atlas Copco Group —Bristol
- Hybrid work
- Azure
- Windows
- Microsoft Office
5d

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Service Desk Assistant

Workman Facilities Management Limited
Swindon

Quick apply

Job details

Full-time
£25,000 - £35,000 a year
5 days ago

Benefits

Health & wellbeing programme
Cycle to work scheme
Gym membership
Life insurance
Referral programme

Qualifications

Customer service
Administrative experience
Communication skills

Full job description

About the role

The Service Desk is an integral part of our property and facilities management service. We provide our customers and tenants with a single point of contact for reporting their service issues.

The Service Desk Assistant will deal with a wide range of requests from customers, tenants and internal colleagues.

Providing excellent customer service, the Service Desk Assistant will log requests, liaise with contractors, provide updates and maintain accurate information on the Service Desk platforms.

What matters most in this role

Providing a friendly and professional service, working efficiently, prioritising customer, tenant and colleague requests, and following calls through to completion.

Our focus is to provide excellent customer service. It is important to be able to prioritise, to identify which requests are urgent and important and deal with those swiftly, while not losing sight of other requests and responsibilities.

Day to day, you’ll

You will be working as part of a busy team, dealing with email requests into a shared Inbox and answering the dedicated Service Desk telephone.
Providing the first point of contact for customer and tenant queries and concerns.
Handling incoming calls and manage outgoing calls.
Using Service Desk software platforms Planet and Dwellant to log call requests.
Liaising with wider team members to ensure the best resolution, consistent with the contract.
Liaising with relevant contractors in relation to all aspects of Service Desk requirements.
Responding to queries, amending data and following up tasks.
Working closely with Service Desk team members and wider Workman colleagues.

What we expect of you

A friendly, proactive and positive approach to the role.
Excellent and professional communication skills, an ability to remain focused, with a strong team working approach.
Prior experience in an administrative and customer service role, but in house training will be provided.

Our core belief

Great Workmanship starts with getting the fundamentals right.

Even though we're in the property business, we're all about the people.

Everything we do is built on collaboration, empowerment, autonomy, and integrity – not just words, but how we actually work.

Why Workman?

Hybrid working to offer you a great work life balance, with a minimum of three days in the office.
37.5 hours a week
Study support (where applicable)
Discretionary annual bonus and salary reviews.
Healthcare, life insurance & wellness programme.
Long service additional holidays, your birthday off and an extra day between Christmas and New Year.
Lifestyle benefits to suit you: gym membership, cycle to work, buy and sell holiday to name just a few.
Social events throughout the year including a firm wide Christmas party!
Generous referral bonus.

Quick apply

Refine Your Search

service desk jobs in calne, wil

Service Desk Assistant

Senior Service Desk Analyst (DV Security Clearance)

Support Analyst

IT Service Desk Analyst

IT Service Desk Support (1st Line Support)

ICT Service Desk Technician

Workplace Host

IT Service Desk Agent

Hire Desk Clerk

IT Service Desk Engineer

Service Desk Manager

Client Success Manager

IT Infrastructure & Security Engineer

Revenue Operations Coordinator - UK or IE

Service Desk Engineer (9 Month FTC)

Business Applications Engineer

IT, AI, Cyber Security & Telecoms - Support Desk Technician 1st/2nd Line.

Service Desk Analyst (L3),

Facilities & Reception Support - Bristol

IT Support Analyst

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