Area representative Work, Jobs in Calshot, Ham (with Salaries)

Customer Service Representative
CooperVision —Fareham
- Full-time
- Hybrid work
- English
- Microsoft Office
- Continuous improvement
Housing Officer
Pinnacle Group —Gosport
- £28,891.50 a year
- Customer service
- Military
- Travel
- Annual leave
- Employee assistance programme
Quick apply
Sales - Sales Advisor - UK
New Look —Portsmouth
- Part-time
- Microsoft Word
1d
Immigration Caseworker
Home Office —Portsmouth
- £32,110 - £33,073 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
1d
Stockroom Assistant (Full Time) - Portsmouth
Hugo Boss —Portsmouth
- Full-time
- Communication skills
Cyber Security Consultant
Redbay —Portsmouth
- £42,000 - £56,000 a year
- Full-time
- Hybrid work
- Travel
- Communication skills
- Work from home
- Gym membership
7d
GENERAL ASSISTANT
BaxterStorey —Southampton
- £13.45 an hour
- Monday to Friday
- Hospitality
- Employee assistance programme
- Employee discount
Estate Assistant
The Guinness Partnership —Havant
- £26,724 a year
- Full-time
- Customer service
- Employee assistance programme
3d
Store Manager - Gunwharf Quays Outlet
Marks & Spencer —Portsmouth
- Full-time
- Employee discount
9d
Supervisor (Full Time) - Southampton (John Lewis)
Hugo Boss —Southampton
- Full-time
- Communication skills
Field Sales Representative - Southampton
Flatpay —Southampton
- £60,000 - £70,000 a year
- Full-time
- Sales
- No experience needed
- English
- Free parking
Quick apply
Cover Supervisor
UPPER SHIRLEY HIGH SCHOOL —Southampton
- £24,792 - £26,667 a year
- Full-time
- Working with children
- Organisational skills
- Classroom experience
Quick apply
7d
Scrub Nurse
SpaMedica —Southampton
- £38.58 - £42.62 an hour
- Full-time
- Employee discount
- Referral programme
Quick apply
Shift Lead
B&Q —Bournemouth
- £14.50 an hour
- Part-time
- Annual leave
- Employee assistance programme
Junior Customer Service Representative
Pure Human Resources —Winchester
- £10.75 - £12.71 an hour
- Full-time
- Microsoft Office
- Organisational skills
- Communication skills
- Employee discount
Locality Manager - Adult Supported Living
Swanton Community Services —Southampton
- £33,110.60 a year
- Weekend availability
Group Sensory Manager
British American Tobacco —Southampton
- Project management
- Continuous improvement
- Leadership
2d
Casual Matchday Hospitality Staff
Portsmouth Football Club —Southsea
- £12.71 - £14.00 an hour
- Hospitality
- Customer service
- Cooking
Quick apply
8d
Quality Control Inspector
Saab —Fareham
- Microsoft Excel
- English
- Microsoft Office
SEND Administrator (Part Time)
Twynham School —Christchurch
- £28,598 - £32,597 a year
- Part-time
- Administrative experience
- Organisational skills
- IT
- Employee assistance programme
- Employee discount
Quick apply
10d

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Customer Service Representative

CooperVision -
Fareham

Apply Now

Job details

Full-time

Benefits

Company pension

Qualifications

English
Microsoft Office
Continuous improvement
Communication skills

Full job description

Job title: Customer Service Representative

Department: Customer Service

Location: Delta Park (hybrid)

Working hours: Monday – Friday. 9am to 5:30pm on Mondays, Tuesdays and Fridays, 9am to 5:15pm on Wednesdays and Thursdays

A brighter future awaits you

CooperVision is one of the world’s leading manufacturers of soft contact lenses with a presence in over 100 countries. Being part of CooperVision means helping improve the way people see each day. It’s more than making contact lenses, it’s about giving lens wearers freedom and confidence to move about their daily lives. We’re all about bright futures – for our people and those who wear our contact lenses.

Job summary – What to expect:

As a Customer Service Representative, your role will be to provide high quality, fast and efficient customer service to our customers. Your responsibilities will include:

Answering inbound Customer Calls
Receiving and processing Customer orders on the ERP System in line with Company procedures and Customers requirements.
Working closely with other Departments to ensure customers orders are shipped to the highest level of service.
Working within the KPIs given to you by the Management Team.
Keeping and maintaining records of all orders and relevant documentation for easy reference and auditing purposes
Ensuring all Credit requests are received in written form detailing BP, Invoice Number/Order Number, etc.
Processing credits within 1 working day, subject to appropriate level of authorization and ensuring they are in line with Coopervision’s Terms and Conditions
Ensuring all Internal Controls are complied with and take ownership and responsibility of the process so that Internal and External audits are passed as per SOP.
Scanning all customer credit records and file on the computer system
Ensuring that the credit receipt process has been updated daily.
Supporting the management structure and carry out any other additional tasks as required to meet the business needs and objectives in accordance with the corporate internal control guidelines (where applicable individual system access may be restricted).

A full job description is available upon request.

About you:

We are looking for someone with:

Excellent spoken and written English
Good organizational, problem solving and administration skills, attention to detail is key.
Ability to use own initiative and make decisions within the remit of the role.
Use of Microsoft Office, ERP and CRM systems is needed to place orders and maintain customer communication and feedback.
Enthusiasm and flexibility, a Team Player, able to work alone or within a team, with good inter-personal skills.
Confident communication - able to relate to people on all levels. Provide effective communication, convey and receive instructions, able to keep situations calm and provide assistance to internal and external Customers with queries.
Strong customer-facing skills, including clear and precise communication
Ability to manage multiple priorities whilst hitting deadlines, targets and KPIs
Proactive focus on areas of continuous improvement
Proven problem-solving skills
Excellent communication skills

Dealing with different personalities and the needs of employees and external Customers
Ability to learn procedures and processes quickly, able to listen to others and understand their requirements.
Exceptional administration skills
The role is part of a support function requiring a high level of collaborative dialogue with Functional Management

Experience & Education:

Experience:

Proven problem-solving skills
Excellent communication skills
Ideally will have proven experience of working in a high-volume Call Centre environment (At least 1 year experience working in a Call Centre), or contact lens/optical experience
Dealing with different personalities and the needs of employees and external Customers
Ability to learn procedures and processes quickly, able to listen to others and understand their requirements.
Exceptional administration skills
The role is part of a support function requiring a high level of collaborative dialogue with Functional Management

What we offer:

You’ll receive competitive compensation and a fantastic benefits package including 25 days holiday, pension scheme, healthcare cover, life assurance, access to our Wellness Platform to support you in mental health and wellbeing, a discounted contact lens scheme and much more!

We are committed to our employees’ personal and professional development and offer extensive training to support your career growth and help every individual to reach their full potential. To help us achieve our goals, we’ll give you everything you need to help you achieve yours.

We also provide access to LinkedIn Learning to help you develop in your career and grow with CooperVision.

What you can expect:

As a CooperVision employee, you’ll be welcomed into a diverse and progressive global business. We appreciate how important fostering an inclusive culture is and how different perspectives add value and contribute to our success.

If you like what you see, take the first step towards your Brighter Future and apply today! All suitably qualified applicants will receive equal consideration and opportunities from CooperVision.

Please view our careers page at https://hcjy.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1 to view all other opportunities.

#LI-OC1 #LI-HYBRID

Apply Now

Refine Your Search

area representative jobs in calshot, ham

Customer Service Representative

Housing Officer

Sales - Sales Advisor - UK

Immigration Caseworker

Stockroom Assistant (Full Time) - Portsmouth

Cyber Security Consultant

GENERAL ASSISTANT

Estate Assistant

Store Manager - Gunwharf Quays Outlet

Supervisor (Full Time) - Southampton (John Lewis)

Field Sales Representative - Southampton

Cover Supervisor

Scrub Nurse

Shift Lead

Junior Customer Service Representative

Locality Manager - Adult Supported Living

Group Sensory Manager

Casual Matchday Hospitality Staff

Quality Control Inspector

SEND Administrator (Part Time)

I want to receive the latest job alerts for area representative in calshot, ham

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