service manager Work, Jobs in calshot, ham (with Salaries)

Customer Service Manager
Portsmouth City Council —Portsmouth
- £36,363 - £39,151 a year
- Leadership
Bereavement Service Team Co-ordination Manager
BCP Council —Bournemouth
- From £44,075 a year
- Microsoft Office
- Team management
- No degree
Service Manager - Toyota
Snows Group —Hedge End
- £55,000 a year
- Full-time
- Customer service
- English
- Team management
Project Manager- Service Improvement Team
University Hospital Southampton NHS Foundation Trust —Southampton
- £49,387 - £56,515 a year
- Full-time
- Data analysis skills
- Project management
- Travel
2d
Site Supervisor
Nviro —Cowes
- £13.60 an hour
- Part-time
- School
- Referral programme
11d
Regional Manager
Bestway Group —Titchfield
- Full-time
- Human resources
- Leadership
- Communication skills
Quick apply
Area Care Manager
Helping Hands —Southampton
- £55,000 - £60,000 a year
- Leadership
- Communication skills
- Employee assistance programme
- Referral programme
Quick apply
Assistant Service Manager - BMW
Snows Group —Portsmouth
- £50,000 - £55,000 a year
- Full-time
- Customer service
- Team management
- Driving
- Employee assistance programme
- Referral programme
Deputy Manager
Voyage Care —Langley
- £32,038 a year
- Weekend availability
- Driving
- Leadership
- Employee discount
3d
Operations Support Manager
CitySprint —Hedge End
- £41,000 - £50,000 a year
- Full-time
- Travel
- Communication skills
- Annual leave
Quick apply
3d
Office Manager
J&B Hopkins —Fareham
- £32,000 a year
- Customer service
- Microsoft Office
- Administrative experience
- Life insurance
Quick apply
2d
Branch Manager
Epwin Group PLC —Southampton
- Full-time
- Mentoring
- Organisational skills
- IT
- Annual leave
- Employee discount
7d
Forecourt Manager - 40 Hours
Bestway Group —East Cowes
- Full-time
- Communication skills
Quick apply
7d
Material Operations Manager
Eaton —Titchfield
- ERP systems
- Leadership
Administration & Clerical Officer
Isle of Wight NHS Trust —Newport
- £25,272 a year
- Full-time
- Organisational skills
- Communication skills
- Employee discount
2d
Theatre Service Manager
University Hospitals Dorset NHS Foundation Trust —Bournemouth
- £49,387 - £56,515 a year
- Full-time
- Analysis skills
1d
Service Manager
Marshall Motor Group —Fareham
- Customer service
- Analysis skills
- Annual leave
- Employee discount
Quick apply
Head of Contact Operations
Abri —Eastleigh
- Up to £75,000 a year
- Full-time
1d
Planned Maintenance Manager
BRC Jobs —Southampton
- £48,383 a year
- Full-time
- Maintenance
- Contracts
Quick apply
Residential Lettings Manager
RPS Estate & Letting Agents —Lee-on-the-Solent
- £30,000 - £46,000 a year
- Full-time
- Customer service
- Administrative experience
- In-person
Quick apply
8d

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Customer Service Manager

Portsmouth City Council -
Portsmouth

Apply Now

Job details

£36,363 - £39,151 a year

Qualifications

Leadership

Full job description

Job Introduction

Your new role

Come and join Portsmouth Homes in this fantastic role as a Customer Service Manager! You will facilitate the day to day running of the area housing offices' Customer Relations Teams to meet demand via telephone, e-mail and face to face interactions. You'll have overall responsibility for the supervision of all cash handling procedures, safety of staff handling cash and the security of cash collected.

In this role you will also recruit, train, develop and maintain a team of customer relations officers (CRO's) to provide effective customer services as a social housing landlord and ensure that PCC meets the outcomes required within the Consumer Standards when Tenants contact us. You'll work collaboratively as part of the Management Team within an Area Housing Office, but also with all other teams and departments within Portsmouth Homes and relevant teams within Portsmouth City Council, to ensure consistency of services delivered and all compliance matters are met.

The role is responsible for a team of CROs within an Area Office/s, but they also work closely with Local Housing Managers (LHMs) and carry out duties required by Senior Housing Managers (SHMs). You will work collaboratively with peers in other locations, as well as team managers in other departments within PCC in particular Finance and Transactions, Tenancy Support, Portsmouth Homes Complaints and the Repairs Support/Building Services Teams, as often the CRO team are the face of Portsmouth Homes, covering all Landlord Services.

The role is responsible for proactive staff management, including absence management and performance management including disciplinary and capability issues as well as ensuring that there are appropriate resources to meet demand at all times, and that staff work in a safe and secure manner.

For full details of what this role will involve, plus of the person we are looking for, please see the job profile attached at the bottom of the page!

About Portsmouth City Council

Portsmouth City Council is a unique organisation, committed to making a difference, and is guided by core values that set who we are as people, what we stand for, and how we act.

We are committed to our values of respect, integrity, collaboration, inclusivity and being people-focussed. These values set out how we can contribute to the success of the council and our own success as individuals. Learn more about our values and behaviours.

Our recruitment process

Full information about our recruitment process can be found on our support for applicants' page: Support for applicants - Careers portal

You must demonstrate why you are suitable against each of the points described in the 'Who is the Person' points on the Job Profile using examples from your experience or transferable skills. This might be through qualifications or descriptive examples from your work / personal experience, which clearly illustrates what you did and the effect it had. If you apply without a detailed personal statement, it is unlikely that you will be successful.

We are a disability confident employer and Armed Forces Covenant gold standard. More information can be found at Equality, diversity and inclusion - Careers portal

You will need to demonstrate that you have the Right to Work in the UK. No post will be offered without it.

Read more about working at Portsmouth City Council and our benefits on our career's portal homepage: Careers Portal - Find jobs with Portsmouth City Council

Should you require any support in completing the application form please contact [email protected] or call the recruitment team on 023 92 616 800.

If you need additional support looking for roles, you may be eligible for help under our Connect to Work programme, for more information please visit Connect to Work - Portsmouth City Council

Apply Now

Refine Your Search

service manager jobs in calshot, ham

Customer Service Manager

Bereavement Service Team Co-ordination Manager

Service Manager - Toyota

Project Manager- Service Improvement Team

Site Supervisor

Regional Manager

Area Care Manager

Assistant Service Manager - BMW

Deputy Manager

Operations Support Manager

Office Manager

Branch Manager

Forecourt Manager - 40 Hours

Material Operations Manager

Administration & Clerical Officer

Theatre Service Manager

Service Manager

Head of Contact Operations

Planned Maintenance Manager

Residential Lettings Manager

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