technical support occupations Work, Jobs in calshot, ham (with Salaries)

IT Support Engineer
Reticom Ltd —Gosport
- From £25,000 a year
- Full-time
- Hybrid work
- Software troubleshooting
- Customer service
- Driving
- Sick pay
Quick apply
IT Support Officer
Southampton Primary Care Ltd —Southampton
- £28,275 a year
- Full-time
- Customer service
- Windows
- Computer networking
Quick apply
9d
Technical Support Engineer L1
Bardwood Support Services —Portsmouth
- £24,420.00 - £51,458.22 a year
- Temporary
- Hybrid work
- Windows
- Microsoft Office
- Analysis skills
Quick apply
10d
Field Service Engineer (IP / Networking)
Domo Tactical Communications —Whiteley
- Travel
- Computer networking
Technical Support Field Specialist
Teledyne Technologies Inc. —Fareham
- Full-time
- English
- Travel
- Communication skills
1st Line Support Engineer
Lester Aldridge —Southampton
- Microsoft Powerpoint
- Microsoft Word
- Azure
Support Analyst - Application Support
Sopra Steria —Portsmouth
- £30,000 - £35,000 a year
- DevOps
- In-person
- Communication skills
- Annual leave
Technical Support Engineer
Bistech Group plc —Ferndown
- Full-time
- Software troubleshooting
- Customer service
- In-person
- Employee assistance programme
Quick apply
Technology Systems Consultant
Paultons Park —Romsey
- £45,000 a year
- Weekend availability
- In-person
3d
Technical Support Analyst
FASTENER DISTRIBUTION HOLDINGS LLC. —Fordingbridge
- Full-time
- Computer Science
- Customer service
- Bachelor's degree
M365 Support Analyst
University of Portsmouth —Portsmouth
- £32,080 - £34,610 a year
- Full-time
- University
- Mentoring
- Employee discount
3d
IT Operations
Rapid Repair Network Limited —Lyndhurst
- Full-time
- JavaScript
- No degree
- Organisational skills
Quick apply
IT Junior Technician
Ark Schools —Portsmouth
- Full-time
- Customer service
- IT
- In-person
- Annual leave
12d
IT & DOCUMENT CONTROL ASSISTANT
SB Joinery —Stockbridge
- Free parking
- Referral programme
3d
Help Desk Coordinator - Siemens
Emcor —Eastleigh
- £30,056 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Employee assistance programme
- Referral programme
Quick apply
IT & Document Control Assistant
SB Joinery (UK) Ltd —Stockbridge
- £28,000 - £35,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Scripting
- Free parking
- Profit sharing
Quick apply
3d
IT Technician
Spectrum Geosurvey Limited —Lymington
- £25,000 - £28,000 a year
- Full-time
- Windows
- Microsoft Office
- SQL
- Free parking
- Annual leave
Quick apply
Service/Systems Operations Lead
Appello —New Milton
- £50,000 - £60,000 a year
- Full-time
- Hybrid work
- Azure
- AWS
- Linux
- Free parking
- Employee assistance programme
Product Support Specialist
Teledyne Technologies Inc. —Fareham
- Full-time
- English
- Mentoring
- IT
Modern Desktop Product Engineer
kingfisher —Southampton
- Full-time
- Hybrid work
- Azure
- Travel
- Scripting

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IT Support Engineer

Reticom Ltd
Gosport

Quick apply

Job details

Permanent | Full-time
From £25,000 a year

Benefits

Casual dress
Sick pay
On-site parking

Qualifications

Driving Licence
Software troubleshooting
Customer service
GCSE
Technical support
Driving
IT support
IT
Time management

Full job description

Employer description:

Partnering with a number of clients, Reticom build, upgrade and optimise IT infrastructures for companies across the South, whilst providing an IT support service for existing customers.

Overview:

We are now looking for an eager candidate to join us.

The 1st Line Support Engineer will be acting as the first point of contact of our customers whilst helping us deliver a high-quality support to all our clients at all times.

The employee is responsible for solve and fix customer problems and escalate more complex issues to our 2nd Line Support Team.

Main responsibilities:

The individual in the role is accountable for setting the internal standards in delivery, record keeping, reliability and time management.

Provide excellent customer experience at all times
Respond efficiently to support requests coming from all channels
Responsibly for smooth handling of all incoming calls, and raising tickets on our helpdesk database
Take time to review user history before attending to any request
Liaise with partners and third-party companies to resolve client’s issues
Work to resolve and respond to issues based on agreed customer SLA’s
Creating documentation and or documenting solutions in the service desk tools
Conduct in-house IT support for internal users as and when required
Undertake any other duties as required by the business

Desirable skills / Personal qualities:

Some understanding of IT infrastructure solutions
Ability to engage meaningfully with all stakeholders
Ability to give instructions to a non-technical audience
Great organisation and problem-solving skills
Confidence to build relationships and deal with variety of situation

Experience:

We would like candidates to have with some previous hands-on IT experience; whether that’s commercial work experience or helping family and friends with IT issues
Looking for hobbyist – those who fixes / builds computers in their spare time

Job Types: Permanent, Full-time

Pay: From £25,000.00 per year

Benefits:

Casual dress
On-site parking
Sick pay

Ability to commute/relocate:

Gosport PO13 0EQ: reliably commute or plan to relocate before starting work (required)

Education:

GCSE or equivalent (preferred)

Experience:

Technical support: 1 year (preferred)
Customer service: 1 year (preferred)

Licence/Certification:

Driving Licence (preferred)

Work Location: Hybrid remote in Gosport PO13 0EQ

Quick apply

Refine Your Search

technical support occupations jobs in calshot, ham

IT Support Engineer

IT Support Officer

Technical Support Engineer L1

Field Service Engineer (IP / Networking)

Technical Support Field Specialist

1st Line Support Engineer

Support Analyst - Application Support

Technical Support Engineer

Technology Systems Consultant

Technical Support Analyst

M365 Support Analyst

IT Operations

IT Junior Technician

IT & DOCUMENT CONTROL ASSISTANT

Help Desk Coordinator - Siemens

IT & Document Control Assistant

IT Technician

Service/Systems Operations Lead

Product Support Specialist

Modern Desktop Product Engineer

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