Support associate Work, Jobs in Calverton, Ntt (with Salaries)

Customer Service Associate
Hillarys —Carlton
- Weekend availability
- Microsoft Word
- CRM software
- Microsoft Excel
- Free parking
- Employee discount
Quick apply
11d
Client Associate (Derby)
Health Partners —Derby
- £24,784.50 a year
- Part-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Annual leave
23h
Credit Controller
Corporate Functions —Nottingham
- From £25,000 a year
- Monday to Friday
- IT
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
4d
Clinical Research Associate
IQVIA —Nottingham
- Full-time
- No degree
- Travel
Sales Associate
NEXT —Derby
- £10.85 - £12.71 an hour
- Part-time
- Customer service
3d
Key Holder Sales Associate
L'Occitane en Provence - UK & Ireland —Nottingham
- £13.50 an hour
- Hybrid work
Quick apply
5d
Operations Associate
Gopuff —Nottingham
- Part-time
- Google Suite
- Restaurant experience
- Annual leave
Quick apply
Urgent Care Assistant - Trust Wide
East Midlands Ambulance Service NHS Trust —Nottingham
- £25,760 - £27,476 a year
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
18h
Bath and Body Works Fragrance Associate
NEXT —Derby
- £8.28 - £12.71 an hour
- Part-time
- Employee discount
10d
Associate Creative Therapist
Framework Therapies Ltd —Nottingham
- From £50 an hour
- Part-time
- Hybrid work
- Master's degree
- Driving
- IT
Quick apply
6d
Senior Complaints Insight Specialist
Capital One UK —Nottingham
- Full-time
- Analysis skills
- Annual leave
Social Impact Associate
Experian Information Solutions —Nottingham
- Full-time
- Hybrid work
- Annual leave
4d
Economic Growth Apprentice
Newark and Sherwood District Council —Newark-on-Trent
- £15,434.29 a year
- Full-time
- Hybrid work
- English
- Free parking
- Annual leave
5d
Service Delivery Manager Associate
Ericsson —Mansfield
- Computer Science
- Engineering
- English
21h
Credit Controller - Italian Speaking
Corporate Functions —Nottingham
- From £25,000 a year
- Monday to Friday
- English
- IT
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
4d
Social Impact Associate
Experian —Nottingham
- Full-time
- Hybrid work
- Annual leave
Quick apply
4d
Credit Controller - French speaking
Corporate Functions —Nottingham
- From £25,000 a year
- Monday to Friday
- Spanish
- English
- IT
- Free parking
- Employee assistance programme
Quick apply
4d
Graduate Product Development Associate – R&D
SC Johnson Professional —Denby
- Full-time
- Laboratory experience
- Organisational skills
- In-person
- Free parking
- Annual leave
Quick apply
Internal Audit Associates
Derby City Council —Derby
- £20 - £24 an hour
- Call to connect
- Hybrid work
Specialist SpLD study skills tutor
Sentio Inclusive Ltd. —Derby
- £33 - £35 an hour
- University
- Bachelor's degree
- Organisational skills
Quick apply

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Customer Service Associate

Hillarys -
Carlton

Quick apply

Job details

Full-time
11 days ago

Benefits

Free parking
Employee discount

Qualifications

Microsoft Word
CRM software
Microsoft Excel
Microsoft Outlook
Customer service
SAP
GCSE
Microsoft Office
Organisational skills
Communication skills
Time management

Full job description

We are looking for enthusiastic and customer-focused individuals to join our dynamic Contact Centre team as Business Generation Associates. In this fast-paced role, you will be the first point of contact for both new and existing customers, handling a variety of queries and appointment requests through multiple communication channels. You will play a key role in scheduling appointments, providing excellent service, and supporting our advisors by ensuring their schedules are efficiently coordinated.

Key Responsibilities:

Act as the first point of contact for new and existing customers via telephone, email, and online requests.
Handle both inbound and outbound calls in a professional, timely, and efficient manner.
Coordinate and schedule appointments between customers and field advisors, ensuring accuracy and availability alignment.
Respond to cancellations and rescheduling requests, ensuring excellent service continuity.
Use effective questioning to understand customer requirements and match them with appropriate services.
Ensure all interactions comply with company quality standards and General Data Protection Regulations (GDPR).
Maintain accurate records of customer interactions and appointments using internal systems.
Meet individual and team-based Key Performance Indicators (KPIs).
Support customer engagement by promoting services, products, and current promotions where appropriate.
Follow company procedures for handling escalated issues, complaints, cancellations, and rebooking.
Outbound call customers as required to confirm or reschedule appointments.
Collaborate with internal teams to ensure seamless customer service delivery.
Attend regular training and development sessions to enhance knowledge and performance.

What we are looking for:

Excellent telephone manner with strong communication skills.
Minimum of GCSE (or equivalent) level education.
Ability to work independently with minimal supervision.
Strong time management and organisational skills; able to prioritise workload and meet deadlines.
Proficiency in Microsoft Office (Word, Excel, Outlook).
Previous experience in a customer service or contact centre environment (desirable but not essential).
Experience with SAP or CRM systems (desirable but not essential).
Willingness to attend training sessions and actively participate in ongoing development.
Ability to respond positively to performance feedback and appraisals.

What We Offer:

Permanent, full-time role in a supportive and engaging team environment.
Flexible working shifts between 9am and 7pm, across weekdays and weekends.
Comprehensive training and development opportunities.
Opportunity to work in a fast-paced, customer-focused setting with clear progression path

You can look forward to joining a lively and friendly team with a fun but fast-paced working environment, where you can have a bright career, and enjoy a fantastic range of benefits. These include free car parking, a health care and lifestyle benefits package, and generous staff discount.

We understand that there is no ‘one size fits all’ approach, and with this in mind, we are dedicated to providing an inclusive workplace where every colleague feels valued and comfortable to be their true self. If you require any reasonable adjustments throughout the recruitment process, please do let us know and we will be happy to accommodate

Everyone who applies will receive a response.

Quick apply

Refine Your Search

support associate jobs in calverton, ntt

Customer Service Associate

Client Associate (Derby)

Credit Controller

Clinical Research Associate

Sales Associate

Key Holder Sales Associate

Operations Associate

Urgent Care Assistant - Trust Wide

Bath and Body Works Fragrance Associate

Associate Creative Therapist

Senior Complaints Insight Specialist

Social Impact Associate

Economic Growth Apprentice

Service Delivery Manager Associate

Credit Controller - Italian Speaking

Social Impact Associate

Credit Controller - French speaking

Graduate Product Development Associate – R&D

Internal Audit Associates

Specialist SpLD study skills tutor

I want to receive the latest job alerts for support associate in calverton, ntt

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