JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Associate Leasing Manager (BTR)
Location: Mill Yard, Cambridge - 110 Devonshire Rd, Cambridge CB1 2AG
Start Date: ASAP [12 month fixed term contract]
Reporting to: Regional BTR Operations Manager, JLL
Salary: Negotiable (+ performance-linked bonus)
About Mill Yard
Mill Yard is a new mixed-use neighbourhood in central Cambridge, just 5 minutes walk from the station. Owned by Railpen and developed in partnership with Socius, it brings together modern workplaces, 70 professionally-managed Build-to-Rent homes, independent café & restaurant, a private gym, nursery, and generous green spaces centred around a 1.55-acre public park. Designed around wellbeing and sustainability, the scheme features extensive planting, communal terraces, and a largely car-free layout. For more information, visit https://millyardcambridge.com/
The Role
We are seeking an experienced Associate Leasing Manager with Build-to-Rent experience to support the full lease-up of 70 BTR homes at Mill Yard. This is a delivery-focused, site-based role with clear accountability for operational leasing performance, resident experience, and achieving occupancy targets during the initial lease-up and stabilisation period.
You will work closely with the Regional BTR Operations Manager, Railpen, Socius, Populate and the JLL Estate Management and BTR Front of House teams. This role requires a strong on-site presence throughout the lease-up period and demands a highly collaborative individual who integrates quickly and delivers exceptional results.
Key Responsibilities
Lease-Up & Operational Performance
Drive day-to-day leasing activity to achieve pre-let targets, occupancy levels and leasing velocity targets during mobilisation and lease-up periods.
Produce daily reports on enquiries, viewings, and offer ratios, maintaining a clear view of the leasing pipeline.
Conduct viewings and handle enquiries, effectively selling units based on understanding the local demographic and market conditions.
Oversee the presentation of show homes, viewing routes and front-of-house experience to deliver a welcoming, well-run service.
Ensure the tenant journey is seamless from enquiry through to check-in.
Marketing & Strategy Support
Implement an agile marketing plan adapted based on incoming enquiries and tenant profiles.
Support the delivery of leasing strategy including positioning, pricing and channel mix, from digital marketing to local agents and corporate lettings.
Identify opportunities to cross-sell to office occupiers on the estate.
Compliance & Tenancy Administration
Undertake prospective resident assessments adhering to JLL's reservation requirements, Immigration Act legislation, AML/KYC requirements and consumer checks.
Negotiate tenancy terms and oversee contracting processes, ensuring compliance with EPC legislation, Housing Act 2004 (particularly Deposit Protection), and Section 106 requirements.
Ensure complete accuracy in producing all tenancy-related paperwork and documentation.
Carry out regular audits within the software to ensure complete compliance with legislation and assess performance targets.
Reporting & Performance Management
Capture and record all feedback on viewings, producing weekly reports to the Regional BTR Operations Manager.
Produce regular reports on overall operations, performance against targets, and occupancy levels.
Use simple reporting and dashboards to track performance and identify opportunities to improve conversion.
Action diary reminders daily and maintain accurate records.
Stakeholder Management & Collaboration
Build strong working relationships with the tenancy team, General Manager, Estate Management Office, and BTR Front of House team.
Work collaboratively with colleagues across marketing, community & events and sustainability to ensure amenities and programming support leasing and retention.
Establish and maintain ongoing relationships with third-party suppliers.
Attend regional management meetings, site meetings and Client core group meetings as required.
Market Knowledge & Brand Promotion
Have a thorough and detailed knowledge of the Cambridge and South-East residential market, including prevailing rental conditions and competitors.
Understand and promote the Mill Yard brand and BTR product offering, ensuring the team delivers a hospitality-led service that reflects the quality and values of the place.
Understand how Built to Rent delivery differs from traditional private rental sector operations.
Key Performance Measures
Occupancy levels against targets
Leasing velocity and days to let
Conversion rates from enquiries to viewings to lets
NPS score from residents
Income vs Expenditure
Void periods and costs
Candidate Requirements
Proven track record of leasing Build-to-Rent schemes at pace
Strong understanding of UK tenancy law, consumer rights, AML/KYC, and operational compliance in BTR structures
Commercially minded, delivery-focused and confident working autonomously
Professional, personable and credible with residents and stakeholders
Strong Cambridge and South-East residential market knowledge is highly desirable
Remuneration & Benefits
Competitive salary (negotiable) + performance-linked bonus
Benefits & Professional Development package TBC
Contract type: 12 month Fixed term contract:
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If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
