Patient services representative Work, Jobs in Cambridge, Cam (with Salaries)

Hearing Care Assistant – Mobile Care Home Clinics
EliteSight HomeCare —Cambridge
- £15 - £18 an hour
- Part-time
- Travel
- Patient care
- In-person
- Annual leave
Quick apply
Pharmacovigilance Associate
Cycle Pharmaceuticals —Cambridge
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Analysis skills
- Gym membership
- Flexible schedule
10d
Band 5 Research Nurse/Clinical Trial Co-ordinator
Royal Papworth Hospital NHS Foundation Trust —Cambridge
- £32,073 - £39,043 a year
- Full-time
- University
- Mentoring
- Communication skills
12d
Senior Facilities Manager, UK & I
JAA-Jones Lang LaSalle Limited —Cambridge
- Full-time
- Bachelor's degree
- Team management
- Recruiting
Quick apply
Strategic Partnership Manager - Advanced Wound Care - Essex & North East London
Convatec —Cambridge
- Full-time
- Microsoft Powerpoint
- CRM software
- English
Band 6 Senior Research Nurse/Senior Clinical Trials Co-ordinator
Royal Papworth Hospital NHS Foundation Trust —Cambridge
- £39,959 - £48,117 a year
- Full-time
- University
Bank Registered General Nurse
SpaMedica —Cambridge
- £19.80 an hour
- Patient care
Quick apply
Band 6 Senior Research Nurse Senior Clinical Trial Coordinator
Royal Papworth Hospital NHS Foundation Trust —Cambridge
- £39,959 - £48,117 a year
- Full-time
- Management
- University
- No degree
4d
Assistant Commercial Manager
Skanska —Cambridge
- Mentoring
- Contracts
- Negotiation
- Bereavement leave
Volunteer Retail Assistant (Sawbrigeworth)
Isabel Hospice —Buntingford
- Part-time
- Customer service
- Organisational skills
- Cleaning
Quick apply
Volunteer Retail Assistant (Buntingford)
Isabel Hospice —Buntingford
- Part-time
- Customer service
- Organisational skills
- Cleaning
Quick apply
Volunteer Retail Assistant (Bishops Stortford 1)
Isabel Hospice —Bishop's Stortford
- Part-time
- Customer service
- Organisational skills
- Cleaning
Quick apply
Global Product Safety Science Lead
Sobi —Cambridge
- Full-time
- Remote
- Doctoral degree
- Writing skills
- Data analysis skills
Quick apply
Director, Head of Global Procurement
Bicycle Therapeutics —Cambridge
- Full-time
- Hybrid work
- Master's degree
- Analysis skills
- Team management
- Annual leave
- Employee assistance programme
Quick apply
Volunteer Retail Assistant (Bishops Stortford 2)
Isabel Hospice —Bishop's Stortford
- Part-time
- Customer service
- Merchandising
- Organisational skills
Quick apply
Nurse Practitioner - Family and Womens Health
Decypher —Lakenheath
- Master's degree
Quick apply
IP Pharmacist - Newly Qualified or Experienced
Well Pharmacy —Great Yeldham
- Management
- Patient care
- Employee discount
Volunteer Car Driver
EMED Group —Huntingdon
- No experience needed
Quick apply

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Pharmacovigilance Associate
Cycle Pharmaceuticals —Cambridge
You will be responsible for managing the day-to-day pharmacovigilance activities and supporting the maintenance and development of Cycle's products and ensuring…
10d
Associate Pharmacovigilance Project Manager (Europe)
PrimeVigilance —London
Proven track record of demonstrated Pharmacovigilance activities including processing and quality review of ICSRs, writing, or contributing to aggregate reports…
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patient services representative jobs near cambridge, cam

Hearing Care Assistant – Mobile Care Home Clinics

EliteSight HomeCare
Cambridge

Quick apply

Job details

Permanent | Part-time | Full-time
£15 - £18 an hour

Benefits

Annual leave
Company pension

Qualifications

Care record keeping
Record keeping
Driving Licence
Clinical record keeping
Audiometry testing
Patient appointment coordination
Infection prevention & control
Patient care
Safeguarding procedures
Patient record updating
Managing patient records
Communication skills
Healthcare experience
Mobile devices

Full job description

EliteSight HomeCare provides mobile eye and hearing-care services primarily within residential and nursing care homes.

We are expanding our hearing-care service and are looking for a reliable, compassionate and well-organised Hearing Care Assistant to manage care-home ear-health clinics across the Cambridge region.

This is an independent mobile position. You will often be the main EliteSight representative attending the care home and will be responsible for delivering a professional clinic, communicating findings clearly and arranging appropriate follow-up care.

The role

Our care-home hearing pathway normally involves:

Initial ear-health checks and hearing screening
Identifying residents who require earwax removal, monitoring or onward referral
Performing earwax removal where appropriate and within your verified competence
Booking comprehensive hearing assessments with an Audiologist or Hearing Aid Dispenser
Coordinating follow-up with care-home staff, residents and family representatives

Main responsibilities

Attend residential and nursing care homes throughout the Cambridge region.
Represent EliteSight HomeCare professionally during every clinic.
Build effective working relationships with care-home managers, staff and coordinators.
Explain the service clearly to residents, care teams and family representatives.
Obtain and document appropriate consent before providing care.
Complete relevant medical-history and contraindication checks.
Conduct otoscopy and ear-health checks.
Complete hearing screening using approved equipment and procedures.
Identify residents who may require earwax removal, monitoring, referral or comprehensive hearing assessment.
Perform earwax removal only where appropriately trained, competent and authorised.
Recognise when treatment should be stopped, deferred or escalated.
Provide appropriate preparation and aftercare advice.
Book comprehensive hearing assessments with the Audiologist or Hearing Aid Dispenser.
Maintain accurate and timely patient records.
Complete clinic trackers, handovers and next-action lists.
Communicate outstanding actions promptly after each clinic.
Maintain clinical equipment, infection-control standards and stock levels.
Support residents and care-home teams with follow-up arrangements.
Work within company safeguarding, consent, data-protection and clinical-governance procedures.

Essential requirements

Previous experience in audiology, ear care, hearing care, healthcare or another relevant patient-facing role.
Experience communicating with older adults and vulnerable patients.
Strong interpersonal and communication skills.
Ability to work independently while following agreed clinical pathways.
Excellent organisation, diary management and record keeping.
Confidence using tablets, digital records and mobile clinical equipment.
Full UK driving licence.
Ability to travel regularly throughout Cambridgeshire and surrounding areas.
Right to work in the United Kingdom.
Willingness to complete reference, qualification, driving-licence and appropriate DBS checks.

Earwax-removal experience

Formal earwax-removal training and practical experience are strongly preferred.

Applicants with relevant audiology or healthcare experience who have not yet completed earwax-removal training may still be considered where they demonstrate appropriate patient-care skills and the ability to complete structured training and competency assessment.

No employee will provide earwax removal independently until their training, insurance status and practical competence have been verified.

Desirable experience

Previous employment as a Hearing Care Assistant or Audiology Assistant.
Earwax-removal experience involving microsuction, irrigation or manual instrumentation.
Previous work inside residential or nursing care homes.
Experience supporting people living with dementia or reduced mental capacity.
Knowledge of consent, safeguarding and escalation procedures.
Experience using video otoscopy or hearing-screening equipment.
Familiarity with hearing aids or private audiology pathways.
Experience coordinating appointments with families, care homes and clinicians.

What we provide

Company vehicle or agreed business-mileage arrangement.
All required clinical equipment and consumables.
Company telephone and tablet where required.
Structured induction and competency assessment.
Training in EliteSight’s care-home clinic procedures.
Appropriate clinical oversight and escalation support.
Continued development in ear health and hearing care.
Company pension.
Paid annual leave.
Approved travel expenses.
Responsibility for a defined regional territory.

Scope of the position

The Hearing Care Assistant will work within their verified training, competence and approved company procedures.

The role does not include independently diagnosing hearing loss, conducting comprehensive diagnostic hearing assessments, prescribing hearing aids or providing treatment outside the employee’s authorised clinical scope.

Comprehensive hearing assessments and hearing-aid recommendations will be completed by an appropriately qualified Audiologist or Hearing Aid Dispenser.

Application

Please submit your CV and include:

Your current town or postcode area
Your relevant healthcare or audiology experience
Details of any earwax-removal training
Your current notice period

Shortlisted applicants may be invited to complete a telephone interview, structured interview and paid practical assessment or supervised clinic observation.

Pay: £15.00-£18.00 per hour

Work Location: In person

Quick apply

Refine Your Search

patient services representative jobs in cambridge, cam

Hearing Care Assistant – Mobile Care Home Clinics

Pharmacovigilance Associate

Band 5 Research Nurse/Clinical Trial Co-ordinator

Senior Facilities Manager, UK & I

Strategic Partnership Manager - Advanced Wound Care - Essex & North East London

Band 6 Senior Research Nurse/Senior Clinical Trials Co-ordinator

Bank Registered General Nurse

Band 6 Senior Research Nurse Senior Clinical Trial Coordinator

Assistant Commercial Manager

Volunteer Retail Assistant (Sawbrigeworth)

Volunteer Retail Assistant (Buntingford)

Volunteer Retail Assistant (Bishops Stortford 1)

Global Product Safety Science Lead

Director, Head of Global Procurement

Volunteer Retail Assistant (Bishops Stortford 2)

Nurse Practitioner - Family and Womens Health

IP Pharmacist - Newly Qualified or Experienced

Volunteer Car Driver

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