Senior client services manager Work, Jobs in Cambridge, Cam (with Salaries)

Specialist Client Manager
National Westminster Bank PLC —Cambridge
- £62,440 - £93,660 a year
- Full-time
- Hybrid work
- Analysis skills
- Organisational skills
- IT
- Annual leave
12d
Senior Process Manager
New Global Vision Ltd —Cambridge
- £65,000 - £68,000 a year
- Full-time
- Microsoft Office
- Analysis skills
- Continuous improvement
- Free parking
- Health & wellbeing programme
Quick apply
7d
General Manager
Gonville Hotel Cambridge —Cambridge
- Full-time
- Hotel
- Employee assistance programme
- Referral programme
Quick apply
10d
Senior Services Contracts Manager
Nuclera —Cambridge
- Full-time
- Hybrid work
- Doctoral degree
- Salesforce
- Master's degree
- Annual leave
- Life insurance
Quick apply
9d
Operational Excellence Lead
Jensten Group —Huntingdon
- Remote
- Customer service
- Travel
- Leadership
- Annual leave
- Employee discount
Quick apply
2d
Commercial Relationship Manager, Asset Finance
National Westminster Bank PLC —Cambridge
- £67,120 - £100,680 a year
- Full-time
- Hybrid work
- Banking
- Annual leave
4h
Corporate Services (Audit) Assistant Manager
Azets —Cambridge
- Full-time
- IT
Quick apply
Private Client Tax Senior Manager
BDO —Cambridge
- Full-time
- Quality control
- Tax experience
7d
Senior Commercial Manager
Gleeds —Cambridge
- Full-time
- Civil engineering
- Contracts
- Communication skills
- Employee assistance programme
Connect to Work Delivery Partner Contract Manager
Cambridgeshire County Council —Alconbury
- £46,956 - £50,157 a year
- In-person
- Communication skills
- Annual leave
- Employee discount
7d
Training Manager
Sureserve —Newmarket
- £40,000 - £50,000 a year
- Supervising experience
- Mentoring
- In-person
- Annual leave
- Employee assistance programme
Quick apply
Client Engagement Manager - C&M - Manufacturing Innovation - UK
PA Consulting —Melbourn
- Full-time
- Hybrid work
- Sales
- Business development
Quick apply
Business Co - ordinator (contract)
Microsoft EMEA —Cambridge
- £127 - £140 a day
- Full-time
- Hybrid work
- Microsoft Powerpoint
8d
Agency Relations Manager (Remote)
Demand.com —Cambridge
- CRM software
- Hospitality
- Business development
Quick apply
9d
Territory Manager
IQVIA —Cambridge
- Full-time
- Sales
- Analysis skills
- No degree
- Annual leave
- Employee assistance programme
Account Director (Retail Marketing)
DS Smith —Ely
- Full-time
- Hybrid work
- Management
- Sales
- Contracts
- Employee assistance programme
- Employee discount
Ministry Partnerships Manager
Cambridge University Press & Assessment —Cambridge
- £35,200 - £45,700 a year
- Hybrid work
- Customer service
- English
- Analysis skills
- Annual leave
Bid Manager - E013
Thornton & Lowe Ltd —Cambridge
- £59,000 - £60,000 a year
- Hybrid work
- Travel
- SharePoint
- IT
Quick apply
Senior Commercial Property Manager / Surveyor
Bidwells —Cambridge
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee discount
Sector Manager- Immunoassay
Resolian —Fordham
- Full-time

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senior client services manager jobs near cambridge, cam

Specialist Client Manager

National Westminster Bank PLC -
Cambridge

Apply Now

Job details

Permanent | Full-time
£62,440 - £93,660 a year
12 days ago

Benefits

Annual leave
Company pension

Qualifications

Analysis skills
Organisational skills
IT
Banking
Negotiation

Full job description

Closing date for applications: 12/06/2026

Location Cambridge, United Kingdom

Job typePermanent | Contract typeFull Time

Remote / On-site Hybrid

You’ll spend some of your time at home, working with your team digitally. You’ll also regularly work at your office or hub to collaborate with your colleagues.

Managerial / Technical Lead

This is a general indication and doesn’t always reflect day-to-day responsibilities. Check the job description for full details.

#R-00277854

Job description

This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom.

Join us as a Specialist Client Manager

In this vital role, you'll take ownership of a portfolio of higher-risk Corporate and Commercial clients, where your decisions directly impact business survival and the bank’s risk position
Working within the Commercial & Institutional (C&I) portfolio management function, you’ll own the end-to-end credit delivery activity for a portfolio of complex corporate and commercial clients
You'll join a deeply experienced team operating at the forefront of complex, in-life client situations across NatWest’s Commercial & Institutional bank

What you'll do

This is not a typical portfolio or relationship role. You’ll operate in a heightened monitoring environment, proactively identifying risk, engaging customers early, and shaping strategies to stabilise or exit positions.

As a Specialist Client Manager, you’ll be overseeing the relationship with customers and credit stewardship activity as well as assisting senior management in the development of client risk management capability within the business. You’ll also manage key stakeholder relationships to enable consistently good customer outcomes and a collaborative approach.

Your responsibilities will include:

Proactively monitoring a portfolio of corporate and commercial clients, identifying emerging risks before they become critical
Engaging directly with customers on a regular basis to understand challenges, shape recovery strategies and deliver key client messages and execute agreed risk mitigation strategies
Owning the credit delivery process and acting as a point of contact for stakeholders to make sure the operation runs smoothly, including undertaking client facility reviews in a timely manner and in line with credit policy
Identify and respond to potential fraud risk, taking appropriate action to mitigate losses and protect the bank
Identifying clients who need an audit, offering support where needed and proactively engaging with the banks panel of external professional advisers
Utilising the banks systems to actively manage live facilities in line with the agreed client strategy
Proactively partnering with commercial client managers to review and optimise in-life portfolios through structured, regular portfolio reviews

The skills you'll need

You’ll bring a strong understanding of corporate banking and working capital products. It would be desirable to have working knowledge of invoice finance products and software applications as well as the wider working capital sales products and services. However, training and upskilling can be provided. You’ll also have the ability to analyse financial and collateral information as well as articulating conclusions and developing appropriate strategies, presenting a strong analytical skill.

In addition, you’ll have or be working towards the Chartered Banker Diploma in Lending Skills and have strong negotiation, organisational and planning skills.

We’ll also want to see:

The ability to balance customer outcomes with risk management, making sound, commercially aware decisions
Experience working across multiple stakeholders, including credit teams, risk functions, and external advisers
A proactive mindset, someone who spots issues early and takes ownership
Confidence in handling sensitive, high-stakes client conversations
Strong resilience and judgement in situations where there may not be clear or easy answers

Why Join us?

You’ll gain exposure to situations most roles never see—from early risk identification through to restructuring, fraud management, and recovery
The role has significantly evolved in the past 18 months, offering broader ownership and greater influence across the full client lifecycle
You’ll work alongside a highly experienced team, building expertise that typically takes years to develop
No two days are the same—this is a diverse, hands-on role spanning sectors, products, and complex client scenarios
You’ll play a key role in supporting businesses through challenging periods, with genuine impact on their outcomes
The breadth of exposure makes this a powerful platform for future progression across credit risk, restructuring, and senior client management roles

Your benefits breakdown

Here’s a quick look at what your pay package and annual leave could look like if you get accepted for the role. We have a wide range of benefits to support you in your working life and beyond.

Tap each segment for details.

Your pay package

80% Base pay This is the part your your pay package that you take home every month.

10% Pension funding 10% of your salary goes towards your pension every month.

10% Benefit funding 10% of your salary goes towards a range of benefits you can choose from.

Your leave allowance

30 days Annual leave You’ll also have the opportunity to purchase up to 5 additional days off.

3 days Volunteering Take time off to support the causes you’re passionate about.

3 days Training Take time to build the skills you need to grow your career.

Total rewards package

Apply Now

Refine Your Search

senior client services manager jobs in cambridge, cam

Specialist Client Manager

Senior Process Manager

General Manager

Senior Services Contracts Manager

Operational Excellence Lead

Commercial Relationship Manager, Asset Finance

Corporate Services (Audit) Assistant Manager

Private Client Tax Senior Manager

Senior Commercial Manager

Connect to Work Delivery Partner Contract Manager

Training Manager

Client Engagement Manager - C&M - Manufacturing Innovation - UK

Business Co - ordinator (contract)

Agency Relations Manager (Remote)

Territory Manager

Account Director (Retail Marketing)

Ministry Partnerships Manager

Bid Manager - E013

Senior Commercial Property Manager / Surveyor

Sector Manager- Immunoassay

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