Senior it consultant Work, Jobs in Cambridge, Cam (with Salaries)

Senior Technical Author
Lasernet Group —Cambridge
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Azure
9d
Business Systems & ERP Integration Support
Mundipharma —Cambridge
- Full-time
- Oracle
- ERP systems
- Project management
2d
Senior Numerical Physics / Applied Mathematician
PA Consulting —Melbourn
- Full-time
- Business development
- Business
- Communication skills
- Annual leave
Senior Consultant/Associate - Agriculture and Environment
Bidwells —Cambridge
- Full-time
- Public speaking
- Mentoring
- Employee discount
Transport Officer/Senior Transport Officer
North Hertfordshire District Council —Letchworth
- £39,522 - £50,383 a year
- Call to connect
- Hybrid work
- Flexible schedule
9d
Community Consultant in Palliative Medicine
Arthur Rank Hospice Charity —Cambridge
- £113,565 - £150,569 a year
- Part-time
- Hospice
- Leadership
13d
Senior Arboricultural Consultant
AECOM —Cambridge
- Full-time
- Hybrid work
Senior Quantity Surveyor
Aqua Consultants —Cambridge
- £55,000 - £70,000 a year
- Full-time
- Hybrid work
- Organisational skills
- Contracts
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Digital Consultant
Mott MacDonald —Cambridge
- Full-time
- Hybrid work
- Analysis skills
- Mentoring
- Agile
- Employee discount
Senior/Principal Associate
Mills & Reeve LLP —Cambridge
- English
- Microsoft Office
- IT
Graduate Agriculture & Farming Consultant
Bidwells —Cambridge
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
Senior Delivery Consultant - Connect and Lex, Amazon Connect Center of Delivery Excellence
AWS EMEA SARL (UK Branch) —Cambridge
- Full-time
- Azure
- Military
- Salesforce
Senior Human-Centric AI Engineer
Cambridge Consultants —Cambridge
- Doctoral degree
- Computer Science
- IT
International Training Fellowship in Cardiology
Royal Papworth Hospital NHS Foundation Trust —Cambridge
- £76,582 a year
- Full-time
- Master's degree
4d
Senior Hydrogeologist
AECOM —Cambridge
- Full-time
- Hybrid work
- Master's degree
- Bachelor's degree
Regional People Business Partner - East
Streets Accountants —Cambridge
- Full-time
- Hybrid work
- Human resources
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Director of Digital Technology
Hart Learning Group —Stevenage
- Full-time
- Continuous improvement
- AI
TBU - Technical Authority, Telecoms - 1804
Cambridge Consultants —Cambridge
- Leadership
- Communication skills
Managing Consultant - E&U - Design Engineering and Science
PA Consulting —Melbourn
- Full-time
- Hybrid work
- Business development
- Annual leave
Manager, Global ServiceNow Alliance Performance and Operations Lead (24-months Secondment or Fixed Term Contract)
Deloitte —Cambridge
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Sales

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Senior Technical Author

Lasernet Group
Cambridge

Apply Now

Job details

9 days ago

Qualifications

Jira
Microsoft Powerpoint
Microsoft Word
Azure
CSS
XML
DevOps
English
Microsoft Office
Content creation
Presentation skills
Continuous improvement
APIs
Agile
AI
Communication skills
HTML

Full job description

This is not a conventional writing role — it is an opportunity to lead the transformation of how we create, manage, and deliver technical content, with AI-native workflows at the centre of that change.

The successful candidate is passionate about technical writing for software and brings genuine, hands-on experience with AI tools — not just awareness of them. They understand how large language models work in practice, can design and evaluate AI-assisted content workflows, and critically review AI-generated output before it reaches customers. They are an excellent communicator who can turn complex technical content into clear, accessible documentation, and a systems thinker who sees documentation as a product with users, feedback loops, and room for continuous improvement.

The successful candidate will have experience in working closely with a Development / Product team to produce content that is easily understood. The role will involve working with other SMEs with a wealth of knowledge on the products and customers, to gather technical details for the content and create new and innovative ideas for presenting the information.

This role involves hybrid working. Candidates within travelling distance of our Cambridge or Nottingham offices are preferred.

Duties and Responsibilities

Produce clear, concise, and consistent documentation — written content, annotated screenshots, and diagrams — that conforms to the company style guide and is optimised for the reader’s experience.
Engage with stakeholders across the business to understand documentation requirements, identify information gaps, and translate technical detail into user-facing content.
Design and use AI-assisted workflows (using tools such as Claude, Copilot, and others) to accelerate content creation, editing, and standardisation — while maintaining full editorial accountability for published output.
Produce high-quality draft content and follow the team's authoring process to progress that content through review stages to eventual publication.

Take customer feedback to improve documentation and the end-user experience.
Proofread and edit draft documentation created by others for grammar, spelling, punctuation, tone, and adherence to the company's style guide — including critically reviewing AI-generated content for accuracy and hallucinations before publication.
Own and operate the quality-assurance process for documentation, ensuring subject matter experts review existing articles periodically and that AI-flagged staleness is acted on in a timely way.
Lead by example, setting the highest authoring standards and acting as the team’s primary reference point for AI tool use, prompt design, and responsible AI guidelines.

Process, Tooling and AI Leadership

Identify improvements to team processes and authoring practices, and lead implementation — with a particular focus on automation opportunities within the documentation pipeline.
Proactively identify and pilot opportunities to apply AI to documentation processes: automated content generation and summarisation, metadata tagging, content classification, and intelligent search and retrieval.
Establish and maintain guidelines for responsible and effective use of AI in documentation workflows
Administer the team's tools and systems including Document360, Grammarly, and DevOps. Serve as the team expert on these tools and systems (when questions arise from within the team, from other teams, or from management). Represent the team in interactions with those tools' representatives. Also responsible for our team's interaction with adjacent systems such as Google search.
Support other members of the Technical Publications team with processes, practices, and tools, and represent the team in cross-functional projects.

Proactively identify the need for strategic projects such as tool upgrades and then plan and run the projects.
Represent the team in other people's projects that involve the Technical Publication's team.

Knowledge and Experience

Essential:

At least 5 years' experience as a technical author or in a similar role, preferably in the software or technology industry.
Degree in language or technical related discipline.
Excellent comprehension skills.
Excellent English verbal and written communication skills.
Demonstrated, hands-on experience using AI tools (such as Claude, Copilot, or ChatGPT) to support content creation, editing, or knowledge management — in a professional context, not just personal experimentation.
Practical understanding of how large language models work: prompting strategies, strengths, limitations, and hallucination risks.
Ability to write, test, and iterate prompts that generate high-quality, on-spec technical content, and to critically review the output for accuracy and style guide adherence before publication.
Actively keep pace with developments in AI tooling relevant to technical writing, and comfortable running small pilots to evaluate new capabilities.
Proficient in Microsoft Office, i.e., Word, PowerPoint, and Excel.
Experience of working with a Development or Product team operating according to the Agile framework.
Experience of using professional authoring tools or CMSs.

Desirable:

Knowledge of technical subjects around software, computing, and IT (APIs, XML, databases, programming/scripting, Microsoft Azure, etc.).

Previous experience working as part of an international team.
Knowledge of HTML / CSS.
Experience of using task tracking software (such as DevOps or Jira).

Skills.

Essential:

Able to take technical topics and present them in a simple, clear, and accessible way.
Able to create suitable non-written content (such as diagrams, screen captures, and infographics) to accompany written documentation.
Reacts to feedback in a positive way.
An enthusiasm for learning and an aptitude for learning quickly.
Experience implementing AI into documentation pipelines or content workflows
An innate curiosity about subjects and a willingness to ask colleagues any necessary questions.
Able to communicate effectively at all levels, including at developer, functional consultant, IT infrastructure, end-user and process owner levels.
Excellent interpersonal skills and presentation skills.
Able to work within a team to achieve goals.
Organised, able to plan and manage your own tasks, and able to handle multiple tasks simultaneously with changing priorities to meet deadlines.
Structured and methodical approach to all areas of work.
Works in a professional and confident manner.
Able to work independently as well as work as part of a team.
Self-motivated and with a “can-do attitude” that enables you to get the job in hand completed, confidently and independently.

Apply Now

Refine Your Search

senior it consultant jobs in cambridge, cam

Senior Technical Author

Business Systems & ERP Integration Support

Senior Numerical Physics / Applied Mathematician

Senior Consultant/Associate - Agriculture and Environment

Transport Officer/Senior Transport Officer

Community Consultant in Palliative Medicine

Senior Arboricultural Consultant

Senior Quantity Surveyor

Digital Consultant

Senior/Principal Associate

Graduate Agriculture & Farming Consultant

Senior Delivery Consultant - Connect and Lex, Amazon Connect Center of Delivery Excellence

Senior Human-Centric AI Engineer

International Training Fellowship in Cardiology

Senior Hydrogeologist

Regional People Business Partner - East

Director of Digital Technology

TBU - Technical Authority, Telecoms - 1804

Managing Consultant - E&U - Design Engineering and Science

Manager, Global ServiceNow Alliance Performance and Operations Lead (24-months Secondment or Fixed Term Contract)

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