Customer support associate Work, Jobs in Cambridge, Eng (with Salaries)

Customer Support Associate
STEMCELL Technologies Inc —Cambridge
- £24,700 - £37,100 a year
- Spanish
- Google Suite
- Customer service
Sales Associate
Sunglass Hut —Cambridge
Part Time Brand Specialist, John Lewis Cambridge
Tommy Hilfiger —Cambridge
- Part-time
- Communication skills
Urban Outfitters Sales Associate - Cambridge, UK
Urban Outfitters —Cambridge
- Part-time
- Communication skills
- Employee assistance programme
- Employee discount
8d
Team Member
NEXT —Cambridge
- £8.28 - £12.71 an hour
- Part-time
- Employee discount
Loss Prevention Advisor
TK Maxx —Cambridge
- Full-time
- Employee assistance programme
- Employee discount
Customer Service Associate
Cyted Health —Cambridge
- £27,000 - £35,000 a year
- Full-time
- Microsoft Office
- University
- Bachelor's degree
- Life insurance
Brand Representative - Grand Arcade, Hollister
AFH STORES UK LIMITED —Cambridge
- £12 an hour
- Organisational skills
- Store discount
- Employee discount
Information Technology/Assurance (IT/IA) Specialist Ill - Lakenheath, UK
General Dynamics Information Technology —Lakenheath
- £107,744 - £110,400 a year
- Bachelor's degree
- Travel
- No travel
Sales Associate Part Time (4 hours per week)- Typo Lion Yard Shopping Centre Cambridge
Cotton On —Cambridge
- Part-time
- Sales
- Employee assistance programme
- Employee discount
13d
Retail Sales Advisor - Stevenage
Oak Furnitureland —Stevenage
- £47,035 - £51,788 a year
- Full-time
- Sales
- Retail sales
- Free parking
- Employee assistance programme
Trainee Linesperson/ Linesperson
UK Power Networks —Risby
- £44,663 a year
- First Aid Certification
- Annual leave
- Employee assistance programme
4d
Part Time Retail Sales Advisor
Brewers Decorator Centres —Cambridge
- £14,067 a year
- 8 hour shift
- Customer service
- Communication skills
- Employee assistance programme
9d
Key Lead - Grand Arcade, Hollister
AFH STORES UK LIMITED —Cambridge
- £15.10 an hour
- Management
- Sales
- Supervising experience
- Store discount
- Employee discount
Operations Associate
Krank —Cambridge
- Data analysis skills
- Microsoft Office
- SQL
- Life insurance
Quick apply
Part-Time Lab Support Associate – Goods In/Stores (25hrs/week)
Constructive Bio —Cambridge
- Part-time
- Microsoft Outlook
- Customer service
- Organisational skills
Quick apply
3d
Fluids Plant Production Operator
Linx —Saint Ives
- Full-time
2d
Assistant Manager - Grand Arcade, Hollister
AFH STORES UK LIMITED —Cambridge
- £34,000 a year
- Management
- Sales
- English
- Store discount
- Annual leave
Product Engineer
Hologic —Cambridge
- Travel
- Communication skills
Clinical Site Technical Support Associate
Qureight Ltd —Cambridge
- Full-time
- Hybrid work
- Machine learning
- IT
- Annual leave
- Life insurance
Quick apply

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Customer Support Associate

STEMCELL Technologies Inc -
Cambridge

Apply Now

Job details

Fixed term contract
£24,700 - £37,100 a year

Qualifications

Spanish
Google Suite
Google Docs
Customer service
Computer literacy
English
B2B
Organisational skills
Communication skills
German
Time management

Full job description

LocationCambridge, England

Job ID R0006979 Date posted 05/25/2026

Job Description Summary

Do you have excellent written and verbal communication skills and are looking to develop your career in a growing biotech company? If you have excellent organizational and multitasking skills, then this role may be for you!

The Customer Service Associate will work as part of the team that is responsible to provide exceptional service to our customers who place orders and inquiries through multiple channels and technical platforms. Provide answers, resolution, and escalation of customer requests within the department, or triage to other STEMCELL departments. Other tasks will be performed as needed.

Please note that this is an on-site, fixed term 12-month contract.

Job Description

Core Duties and Responsibilities

Manage end to end order management, from entry, backorder management, order scheduling and accurate invoicing
Ensure customers receive the correct product, at the correct time, with timely communication of any delays or changes
Resolve customer and order related issues, by providing solutions to customers through Live Chat, Phone and Email channels by maintaining direct contact with the customer before and/or after the sale
Execute cross-departmental coordination of orders which have specific product requirements to deliver on our customers expectations
Participate and provide recommendations in continuous improvement discussion and performs other duties as assigned by the supervisor

Knowledge and Qualifications

Education & Experience

Previous experience in Order Processing, B2B Customer Service, or a related field is an asset but not necessary, as full training will be provided
Full professional fluency in both English and German is mandatory (proficiency in Spanish an asset)

Technical Skills

Proficiency or familiarity with SAP and SFDC (Salesforce)
Strong computer literacy, specifically in Google Suite (GMAIL, Docs, Sheets)

Soft Skills & Work Ethic

Ability to thrive in a changing environment and handle multiple priorities independently after completing on-the-job training
Strong personal organization, time management, and problem-solving abilities
Demonstrates high attention to detail with a track record of strong data processing accuracy
An excellent team player who is responsible, dependable, and communicative

#LI-KL1

STEMCELL Technologies is a privately owned, Vancouver-based biotechnology company that helps power leading-edge life science research around the world. Driven by our love of science and passion for quality, we are a company of Scientists Helping Scientists—standing by our customers to provide the outstanding products, technical support, and training they need to advance their research. Scientists performing stem cell, immunology, cancer, regenerative medicine, and cellular therapy research are among those who rely on our cell culture media, cell separation products, instruments, accessory products, and services. Through our many regional offices, as well as our distribution centers in Vancouver, Seattle, Grenoble, and Singapore, we deliver our innovative, specialized products to more than 100 countries. With over 1,800 employees globally, most with scientific or engineering degrees, STEMCELL is proud to be the largest biotechnology employer in Canada.

This is an opportunity to work with highly motivated colleagues in a science-oriented, creative, and dynamic environment. We offer a competitive salary, excellent benefits, and meaningful career development opportunities.

STEMCELL is well recognized for exceptional leadership and business practices. We are one of Canada’s Best Managed Companies and operate an ISO 14001-certified environmental management system to measure and reduce our environmental impact.

As an equal opportunity employer, STEMCELL is dedicated to ensuring that every employee feels safe, valued, and respected for who they are. We know that scientific progress and innovation occur when diverse, creative minds come together and we are committed to nurturing a culture of inclusivity and belonging. STEMCELL enforces a zero-tolerance policy for any form of discrimination. Selection decisions are solely based on job-related factors.

The annual salary for this job ranges from:

£24,700.00 - £37,100.00

STEMCELL determines an individual’s pay within the range based on multiple factors including experience, education, job-related skills, and equity within the team or organization. For jobs that are eligible for sales incentives, the range noted above is inclusive of target incentives; actual incentives are based on individual performance results in accordance with company policy. In addition to base salary, STEMCELL offers a comprehensive total rewards package that may include health benefits, retirement savings, and more (depending on region).

Apply Now

Refine Your Search

customer support associate jobs in cambridge, eng

Customer Support Associate

Sales Associate

Part Time Brand Specialist, John Lewis Cambridge

Urban Outfitters Sales Associate - Cambridge, UK

Team Member

Loss Prevention Advisor

Customer Service Associate

Brand Representative - Grand Arcade, Hollister

Information Technology/Assurance (IT/IA) Specialist Ill - Lakenheath, UK

Sales Associate Part Time (4 hours per week)- Typo Lion Yard Shopping Centre Cambridge

Retail Sales Advisor - Stevenage

Trainee Linesperson/ Linesperson

Part Time Retail Sales Advisor

Key Lead - Grand Arcade, Hollister

Operations Associate

Part-Time Lab Support Associate – Goods In/Stores (25hrs/week)

Fluids Plant Production Operator

Assistant Manager - Grand Arcade, Hollister

Product Engineer

Clinical Site Technical Support Associate

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