quality service representative Work, Jobs in cambridge, eng (with Salaries)

Team Leader - Patient Care
EMED Group —Cambridge
- £29,386.50 a year
- Full-time
- Management
- Driving
- Patient care
- Annual leave
- Employee assistance programme
Quick apply
12d
HR Partner UK/IE
Mundipharma —Cambridge
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Scheduling & Permitting Lead
M Group —Huntingdon
- Analysis skills
- Continuous improvement
- Organisational skills
- Annual leave
- Employee assistance programme
Training Administrator/Co-Ordinator - Hybrid working from home / Stevenage
Milebay Auditing Ltd —Stevenage
- £12.71 - £15.00 an hour
- Part-time
- Hybrid work
- Microsoft Powerpoint
- English
- Microsoft Office
- Free parking
- Work from home
Quick apply
19h
Human Resources Business Partner (Medical Staffing Lead)
Cambridgeshire and Peterborough NHS Foundation Trust —Cambridge
- £49,387 - £56,515 a year
- Full-time
- Hybrid work
- Management
- Travel
12d
Customer Service Representative
Element Materials Technology —Hitchin
- Microsoft Word
- Microsoft Excel
- Customer service
Retail Sales Advisor - Stevenage
Oak Furnitureland —Stevenage
- £47,035 - £51,788 a year
- Full-time
- Sales
- Retail sales
- Free parking
- Employee assistance programme
GP in Transgender Health
Nottinghamshire Healthcare NHS Foundation Trust —Cambridge
- £113,565 - £150,569 a year
- Part-time
- Leadership
9h
Brand Representative - Grand Arcade, Hollister
AFH STORES UK LIMITED —Cambridge
- £12 an hour
- Organisational skills
- Store discount
- Employee discount
Senior Business Development Representative
Speechmatics —Cambridge
- Hybrid work
- APIs
General Manager
Equans —Cambridge
- Full-time
- Engineering
- Contracts
- Annual leave
- Employee assistance programme
Theatre Practitioner
ACES Eye Clinic —Cambridge
- From £35,000 a year
- Full-time
- Hospital
- Patient care
- IT
Cleaning Manager
Churchill Group —Trumpington
- £16.80 an hour
- Full-time
- Management
- Customer service
- Microsoft Office
- Employee discount
Technical Service Representative
Xerox —Bishop's Stortford
- Full-time
- Schematics
- Customer service
- Travel
Sales Representative
Retail Innovation Group —Cambridge
- £20,208.00 - £20,208.90 a year
- Weekend availability
- Communication skills
- Negotiation
- Employee assistance programme
Quick apply
7d
Housing Management Officer
Handog Holdings Ltd —Stevenage
- £42,000 a year
- Full-time
- In-person
- Leadership
- Communication skills
Quick apply
2d
Document Controller
Mott MacDonald —Cambridge
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
13d
Assistant Store Manager - Stevenage
Oak Furnitureland —Stevenage
- £52,000 - £55,000 a year
- Full-time
- Sales
- Free parking
- Employee assistance programme
14d
Laboratory Operations Assistant
Bicycle Therapeutics —Cambridge
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance programme
- Gym membership
Quick apply
Medical Device Regulatory and Quality Consultant
PA Consulting —Melbourn
- Full-time
- Annual leave

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Team Leader - Patient Care

EMED Group -
Cambridge

Quick apply

Job details

Full-time
£29,386.50 a year
12 days ago

Benefits

Free flu jabs
Annual leave
Company pension
Employee assistance programme
Referral programme
Sick pay

Qualifications

Driving Licence
Management
Logistics
Driving
Patient care
Organisational skills
Communication skills

Full job description

We have a fantastic opportunity for a Team Leader to join our team based in Cambridge.

The role of the Team Leader is to to support the Ambulance Care Assistants in the successful completion of their role and assist with contract performance, staffing, conduct and quality and standards. Patient care will be at the forefront of your mind at all times and deliver these values to the team. The Team Leader will assist on the road with the transportation of patients as and when required.

This role includes participation in an on‑call rota, providing support outside of normal working hours. On‑call duties are shared equally among the team and compensated in line with company policy.

Full-time | 5 days out of 7 | 37.5 hours pw | plus on call requirement

What benefits can you expect?

Life Assurance – providing colleagues and their family financial peace of mind and protection to the value of £5,000.
Company sick pay covering full salary for 20 days after 2 years’ service.
24/7 online/telephone GP Consultation and access to prescriptions.
2nd opinion medical support following diagnosis or where a colleague is on a treatment pathway.
Hospital cash plan benefits with sickness protection scheme.
Cash-plan benefits, providing colleagues the option of protecting themselves in case of illness and recuperation, including dental, optical, chiropody.
Access to mental health consultations.
Access to physiotherapy consultations.
Access to legal advice on domestic issues e.g. motoring offences, wills and probate, and personal injury.
Financial guidance re retirement planning, tax savings and state benefits.
Long Service Recognition Scheme – recognising colleagues for their continued service after 5 years and at 5-year intervals with an increase in annual leave.
Values-based Internal Recognition Scheme with financial reward, which will lead to an annual recognition event.
Refer a Friend recruitment incentive scheme with financial rewards.
The EMED foundation, to provide support to colleagues and our local communities.
Pension Scheme.
Blue Light Card.
Uniform provided.
EAP (Employee Assistance Programme) to support a range of health and wellbeing requirements.
Flu vaccination (through an internal campaign in Autumn/Winter).

Role Responsibilities

Business Performance and Service Delivery – Deliver excellent customer service by ensuring the prompt departure of Ambulance Care Assistants from base.
Compliance – Assist the Compliance Team with daily, weekly and monthly Health and Safety base checks to ensure that the base and any equipment is fully compliant at all times.
Fleet – Liaise with the Fleet supervisor to ensure that all vehicles are suitable for road use and undertake vehicle checks to ensure that performance and hygiene is optimal.
Data Management – Ensure that personal data management systems are kept up to date with all employees’ details to ensure the accuracy of payroll and annual leave.
KPIs – Support the Contract Manager with delivery of KPI’s, providing innovative ideas for improvement.
People Management – Conduct probationary reviews with Ambulance Care Assistants in line with Company policy.
Training – Ensure all areas of the contract deliver excellent patient service by delivering Annual Skills Development training and conducting driving assessments as and when required.

Do you have what it takes?

Full UK manual driving licence
Experience of working in a highly regulated, complex business, with an understanding of healthcare logistics (patient transport service experience preferred).
Passion for patient care and delivering a highly effective service.
Excellent communication skills, both written and verbal, with proven ability to engage at all levels within an organisation.
High level of commercial awareness with proven experience in achieving KPI’s within a highly regulated industry.
Strong problem-solving skills.
Ability to coach and guide.
Excellent organisational skills with proven ability to multi-task and prioritise as required.
Meticulous attention to detail.
Ability to stay calm under pressure and use initiative.

Please note that this role will be subject to several regulatory pre-employment checks, and you will be asked to provide details of your full employment history should you be invited to an interview. Your HMRC record, available to download from the Government Gateway may help you in preparing this information when required

About Us:

The exciting merger of ERS Medical and E-Zec Medical has enabled us to rebrand, therefore as a combined business we are now known as EMED Group. We are the largest Patient Transport and Care Partner to the NHS with circa 4,000 colleagues across 60 depots. Our ambition is to continue developing patient care transport services that improve the health and wellbeing for people across our local communities by providing transport that supports patient care, community support, secure mental health and medical courier services.

EMED Group are committed to providing services for our patients, service users, clients, and community and is supported by employees with an increasing variety of backgrounds. To do this effectively it is essential that we promote equality and embrace diversity and inclusion and treat all of our employees, patients, service users and clients with dignity and respect.

EMED Group is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination, with our aim being to be truly representative of all sections of society and our clients, and for each employee to feel respected, valued and able to give their best.

EMED Group are committed to providing equal opportunities and we endeavour to provide an inclusive and safe working culture for all.

Quick apply

Refine Your Search

quality service representative jobs in cambridge, eng

Team Leader - Patient Care

HR Partner UK/IE

Scheduling & Permitting Lead

Training Administrator/Co-Ordinator - Hybrid working from home / Stevenage

Human Resources Business Partner (Medical Staffing Lead)

Customer Service Representative

Retail Sales Advisor - Stevenage

GP in Transgender Health

Brand Representative - Grand Arcade, Hollister

Senior Business Development Representative

General Manager

Theatre Practitioner

Cleaning Manager

Technical Service Representative

Sales Representative

Housing Management Officer

Document Controller

Assistant Store Manager - Stevenage

Laboratory Operations Assistant

Medical Device Regulatory and Quality Consultant

I want to receive the latest job alerts for quality service representative in cambridge, eng

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