reception supervisor Work, Jobs in cambridge, eng (with Salaries)

Reception Supervisor
University Arms —Cambridge
- £30,890.50 a year
- Full-time
- Hospitality
- Bar
- Hotel
- Referral programme
15h
Supervisor Allocations & Help Desk
Medirest —Cambridge
- £14.05 an hour
- Hotel
1d
Reservations Agent
Gonville Hotel Cambridge —Cambridge
- £28,600 a year
- Full-time
- English
- Microsoft Office
- Hotel
- Employee discount
- Referral programme
Quick apply
Cleaning Supervisor
Medirest —Cambridge
- £14.05 an hour
- Full-time
- Customer service
- Hotel
- Supervising experience
Supervisor Kitchen Porter/Store Person
Chartwells —Ware
- £13.25 an hour
- Full-time
- Customer service
- Restaurant
Dumper Truck Operator
Thalia Waste Management —Ely
- Overtime
- Annual leave
Quick apply
Registered Veterinary Nurse - Maternity Cover
IVC —Hitchin
- Up to £32,000 a year
- Temporary
- Organisational skills
- Communication skills
- Annual leave

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Reception Supervisor

University Arms -
Cambridge

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Job details

Full-time
£30,890.50 a year
15 hours ago

Benefits

Referral programme

Qualifications

Hospitality
Supervising experience
Organisational skills
Front desk
Communication skills
Hotel experience

Full job description

Job Ref: UNI1506

Branch: University Arms

Location: University Arms, Cambridge

Salary/Benefits: Competitive Pay - £30,890.50

Contract type: Permanent

Hours: Full Time

Hours per week: 40

Posted date: 03/06/2026

Closing date: 05/07/2026

ABOUT US

University Arms is a 192-bedroom design-led Hotel situated in the heart of Cambridge, United Kingdom. Overlooking Parker’s Piece is the Hotel’s quintessentially British Restaurant and Bar Parker’s Tavern, Library Lounge, and beautiful 272 square metre wood panelled Ballroom.

Opened in 1834 as a Coaching Inn, University Arms is Cambridge’s oldest Hotel. For 180 years, the Hotel was added to, updated, and modernised in line with the age; however, it was the reopening in 2018 after a four-year £80m full renovation that really positioned the Hotel. It is now Cambridge's 'go to’ destination, alluring visitors with the promise of a sense of modern luxury.

WHAT WILL YOU BE DOING

As Reception Supervisor, you will be totally guest-focused by consistently delivering excellent service with an informed, friendly, and effective approach. You will ensure the smooth running of the Reception Desk, whilst achieving maximum revenue and guest satisfaction.

THE DUTIES

Lead and inspire the reception team to deliver outstanding service at every guest interaction.
Greet, assist, and manage guest arrivals, departures, and special requests with warmth and professionalism.
Take ownership of guest feedback, resolving issues quickly and effectively to guarantee satisfaction.
Oversee daily front desk operations, including scheduling, training, and performance management.
Coordinate with other departments - housekeeping, FB, and maintenance to ensure guest needs are met promptly.
Maintain a polished, welcoming reception area and ensure all operational standards are met.
Monitor and improve processes to enhance efficiency, service quality, and the overall guest experience

WHAT ARE WE LOOKING FOR IN YOU

Hotel Front Office Supervisory experience.
A natural leader with excellent communication and organisational skills.
Passionate about hospitality, guest satisfaction, and team development.
Confident, proactive, and able to make decisions with a focus on positive outcomes.
Detail-oriented, with a commitment to maintaining high standards across all areas of the hotel.

THE PERKS

As well as the opportunity to work with a fantastic team in an exceptional property, the position comes with:

Competitive salary
Free meals on duty
Uniform
Team Member Incentives
Team Member Parties
Room and FB discounts across the Marriott portfolio
Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £400 for referring them!

RIGHT TO WORK:

In line with the requirements of UK immigration legislation, all applicants must be eligible to live and work in the UK. Documentary evidence of eligibility to work will be required from candidates as part of the recruitment process.

Why work at University Arms and Parker’s Tavern?

We are passionate about Cambridge’s heritage, and want to share that with our guests in a context that is contemporary, thoughtful and engaging. We deliver an experience of considered modern luxury, and take pride in our work. If you are enthusiastic about your city and your work in the hospitality sector you will find working at the University Arms truly rewarding.

Apply Now

Refine Your Search

reception supervisor jobs in cambridge, eng

Reception Supervisor

Supervisor Allocations & Help Desk

Reservations Agent

Cleaning Supervisor

Supervisor Kitchen Porter/Store Person

Dumper Truck Operator

Registered Veterinary Nurse - Maternity Cover

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