Senior technical Work, Jobs in Cambridge, Eng (with Salaries)

Head of Customer Success
Cambrionix —Cambridge
- £85,000 - £90,000 a year
- Full-time
- Hybrid work
- Team management
- Free parking
- Life insurance
Quick apply
7d
Deputy Chief Information Officer (Digital Services)
East of England Community Health and Care NHS Trust —Saint Ives
- £94,356 - £108,814 a year
- Full-time
- Travel
Key Account Manager - Vegetable Seeds – UK & Scandinavia
Van Waveren Saaten GmbH \ RAGT Seeds Limited —Ickleton
- £55,000 - £75,000 a year
- Full-time
- Hybrid work
- English
- Business development
- Travel
Quick apply
Area Barista Trainer - East of England & South East Midlands
Matthew Algie —Cambridge
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Annual leave
- Employee discount
Operations Manager
WB Power Services Limited —Huntingdon
- Up to £52,000 a year
- Full-time
- Continuous improvement
- Team management
- Organisational skills
- Health & wellbeing programme
- Annual leave
6d
Trainee Field Engineer
Weltech International Limited —Saint Ives
- £26,000 - £28,000 a year
- Overtime
- Travel
- Computer networking
- In-person
Quick apply
Laboratory Analyst - Dose Analysis
Labcorp —Huntingdon
- Full-time
- Computer literacy
- Computer skills
Access & Recruitment Operations Officer
Anglia Ruskin University —Cambridge
- £31,236 - £36,636 a year
- Part-time
- Hybrid work
- University
- Presentation skills
- Travel
- Relocation assistance
Technical Service Manager
Bango —Cambridge
- English
- AWS
- Continuous improvement
- Employee assistance programme
- Employee discount
Senior Customer Complaints & resolution
HWC Logistics —Cambridge
- £27,500 - £30,000 a year
- Full-time
- CRM software
- Management
- Communication skills
- Free parking
- Employee discount
Quick apply
9d
Digital Program Supervisor
Jacqulin Digital Ventures Ltd —Cambridge
- £3,300 - £5,800 a month
- Full-time
- Team management
- Organisational skills
- Leadership
- Health & wellbeing programme
- Annual leave
Quick apply
Junior Product Manager
neurobox —Cambridge
- £32,000 - £40,000 a year
- Full-time
- Hybrid work
- Agile
- AI
- Communication skills
Quick apply
6d
Senior Project Manager
Abcam —Cambridge
- Full-time
- Presentation skills
- AI
- Communication skills
- Annual leave
Environmental Planner
US Visting Forces Local National Direct Hire —Lakenheath
- £42,042 - £63,609 a year
- Overtime
- Project management
- Travel
- In-person
- Free parking
- Annual leave
Quick apply
Head of Operations
Universal Gas Solutions —Baldock
- £70,000 - £80,000 a year
- Full-time
- Hybrid work
- Management
- Team management
- Plumbing
- Work from home
- Bereavement leave
Quick apply
5d
Research Assistant (Genomics Core) (Fixed Term)
University of Cambridge —Cambridge
- £33,002 - £35,608 a year
- Research
- University
Senior People System Specialist
Anglian Water Services Ltd —Huntingdon
- £62,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- Mentoring
- Annual leave
- Employee discount
6d
Project Delivery & Capability Manager
Alzheimer's Research UK —Cambridge
- £50,000 a year
- Continuous improvement
- Team management
- Organisational skills
- Sick pay
Graduate / Placement Technical Support Engineer
Options Technology —Cambridge
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Research
Quick apply
Senior Information Developer (Technical Author)
Arm —Cambridge
- £57,900 - £78,400 a year
- Hybrid work
- Product management

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senior technical jobs near cambridge, eng

Head of Customer Success

Cambrionix
Cambridge

Quick apply

Job details

Permanent | Full-time
£85,000 - £90,000 a year
7 days ago

Benefits

Free parking
Cycle to work scheme
Company pension
Private medical insurance
Life insurance
Sick pay
On-site parking

Qualifications

Dashboard visualisation
Process improvement
Team management
Churn prevention
B2B
Operational strategy development
HubSpot
SaaS

Full job description

We're looking for someone exceptional to build and lead our entire Customer Success function from the ground up. An opportunity to build something that doesn’t exist yet.

At Cambrionix, we've spent more than 15 years building world-class hardware trusted by some of the biggest technology brands in the world. We have more than 1.8 million ports in operation globally, and our technology powers mission-critical environments across multiple industries. We're internationally recognised for delivering the fastest, most reliable and most intelligent USB solutions on the planet.

Now we're entering our next chapter.

We're evolving from a traditional manufacturing business into a software and SaaS-led organisation, with Cambrionix Connect at the centre of that transformation. Our cloud platform enables customers to remotely manage, monitor and control devices across entire global fleets from a single interface.

And that's where you come in.

Your mission

Working for the Chief Revenue Officer and working closely with Rev Ops, Tech Engineering and Business development, you will build a function that customers genuinely love.

You'll define the strategy, create the playbooks, design the customer journey, identify the key signals that require actioning implement the processes, establish the metrics, and help build a scalable function that supports our transition to a recurring SaaS business.

What you'll be doing

Designing and launching the entire Customer Success function within HubSpot CRM
Creating customer onboarding programmes that drive adoption from day one
Developing customer journey maps across the entire lifecycle
Building scalable processes, playbooks and customer success frameworks
Reducing churn and increasing customer retention
Identifying opportunities for customer growth and expansion through both upsell and cross sell
Building dashboards that provide meaningful insights into customer behaviour
Recruiting, developing and leading a Customer Success team as the function grows
Becoming the voice of the customer across the business

You will have experience building a Customer Success function rather than simply managing an established one. You'll understand that customer success is far more than customer support and will have a genuine passion for creating processes, systems and strategies from the ground up. You'll thrive in an environment where there's a blank sheet of paper rather than an existing playbook and will be equally comfortable developing strategy and delivering operational excellence. You'll be able to move effortlessly between conversations with customers, engineers and senior leaders, translating customer needs into meaningful business and product decisions. You'll also have a strong understanding of key SaaS metrics, including customer adoption, retention, churn, expansion and lifetime value, together with experience working in a B2B SaaS, technology, software or platform-based business. Most importantly, you'll enjoy building scalable solutions and helping organisations navigate periods of growth and transformation.

We'd be especially excited if you have experience with:

Scaling a customer success function during a business transformation
SaaS implementation and onboarding
Subscription and recurring revenue models
Technical products
Enterprise customers
Customer success platforms and automation tools
Building and leading high-performing teams

Why Cambrionix?

Because we're not standing still. We have ambitious plans, significant investment and a product roadmap that's reshaping our future. Please don't apply because you're looking for a comfortable, steady-state management role. Apply if you want to build something remarkable.

If those words resonate with you, we'd love to talk.

Pay: £85,000.00-£90,000.00 per year

Benefits:

Company pension
Cycle to work scheme
Free parking
Life insurance
On-site parking
Private medical insurance
Sick pay

Ability to commute/relocate:

Cambridge CB4 0DS: reliably commute or plan to relocate before starting work (required)

Experience:

Customer Success: 5 years (required)

Work authorisation:

United Kingdom (required)

Work Location: Hybrid remote in Cambridge CB4 0DS

Quick apply

Refine Your Search

senior technical jobs in cambridge, eng

Head of Customer Success

Deputy Chief Information Officer (Digital Services)

Key Account Manager - Vegetable Seeds – UK & Scandinavia

Area Barista Trainer - East of England & South East Midlands

Operations Manager

Trainee Field Engineer

Laboratory Analyst - Dose Analysis

Access & Recruitment Operations Officer

Technical Service Manager

Senior Customer Complaints & resolution

Digital Program Supervisor

Junior Product Manager

Senior Project Manager

Environmental Planner

Head of Operations

Research Assistant (Genomics Core) (Fixed Term)

Senior People System Specialist

Project Delivery & Capability Manager

Graduate / Placement Technical Support Engineer

Senior Information Developer (Technical Author)

I want to receive the latest job alerts for senior technical in cambridge, eng

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