- Join an award-winning franchise
- Work within a CQC Good rated service in all areas
- Be part of an established, stable and respected provider
- Support from an experienced, award-winning Care Manager
- Friendly, supportive office team
- Strong local authority relationships (Tier 1 ECC provider)
- A service that genuinely prioritises quality over quantity
- Competitive starting salary of £28,000
- Bonus scheme
- Sick pay
- 28 Days annual leave (pro rata)
- Pension
- Clear career progression
- Training and continuous professional development
- Highly supportive employer (backed by Ethical Care Charter)
Are you an experienced Care Coordinator or Scheduler looking to join a high-performing, supportive and award-winning team?
Caremark Chelmsford & Uttlesford is proud to be:
✅ CQC Rated GOOD in all areas
✅ Essex County Council Tier 1 Provider
✅ Established for 16 successful years
✅ Voted Caremark Medium Sized Franchise of the Year
✅ Led by Caremark Care Manager of the Year 2026
✅ Known locally for our excellent reputation and quality-first approach
This is an exciting opportunity to join a friendly, professional and values-driven team based in Great Dunmow, where quality, teamwork and support are at the heart of everything we do.
As an Experienced Care Coordinator, you will play a vital role in ensuring our clients receive safe, reliable and person-centred care. You’ll be at the centre of our service delivery — coordinating care, supporting staff, solving problems and ensuring excellence every single day.
You’ll thrive in a fast-paced environment where organisation, communication and teamwork are key — and where your contribution is genuinely valued.
- Ensuring all customer visits are efficiently allocated and consistently covered
- Coordinating and permanently matching Care & Support Workers to clients
- Supporting recruitment, vetting and onboarding of high-quality care staff
- Processing new referrals and preparing documentation for Field Care Supervisors
- Answering enquiries and being a key point of contact for clients and staff
- Maintaining accurate electronic and office records
- Supporting compliance with CQC and internal quality assurance systems
- Working closely with the Field Care Supervisor and management team
- Assisting with wages, invoicing and management reporting
- Participating in the on-call rota
You will be instrumental in maintaining the high standards that have earned us our outstanding local reputation.
We’re seeking someone who is:
- Experienced in scheduling within a domiciliary care setting
- Confident using IT systems and care scheduling software
- A strong communicator with a positive, can-do attitude
- Highly organised with excellent attention to detail
- Able to prioritise effectively and remain calm under pressure
- A proactive problem-solver who works well independently
- Committed to quality, compliance and continuous improvement
If you’re passionate about delivering outstanding care coordination and want to work somewhere that truly values its team, we would love to hear from you.
Apply today and become part of a team that makes a difference every day.
