technical customer success manager Work, Jobs in cambridge, eng (with Salaries)

Customer Success Manager
Cambridge Intelligence —Cambridge
- Hybrid work
- Negotiation
- Annual leave
Customer Success Manager
Clarivate —Cambridge
- Full-time
- Hybrid work
- Salesforce
- Bachelor's degree
- No degree
Merchant Success Manager - eCommerce
Worldpay (UK) Limited —Cambridge
- Communication skills
Quick apply
Product Manager
RMG Digital Ltd —Cambridge
- Up to £80,000 a year
- Full-time
- Communication skills
Product Owner
Visa Europe Limited —Cambridge
- Agile
- Communication skills
- Time management
General Manager
Equans —Cambridge
- Full-time
- Engineering
- Contracts
- Annual leave
- Employee assistance programme
eCommerce Migrations Director UK & ROI
Worldpay (UK) Limited —Cambridge
- Bachelor's degree
- Organisational skills
Quick apply
Business Systems, Delivery & Change Manager
Solus Accident Repair Centres —Stansted
- £55,000 - £75,000 a year
- Full-time
- Remote
- PMP
- Analysis skills
- Business
- Employee discount
IT Operations & Digital Workplace Manager
Solus Accident Repair Centres —Stansted
- £55,000 - £70,000 a year
- Full-time
- Remote
- SharePoint
- IT
- Leadership
- Employee discount
Learning Technology Specialist (LMS Platform & Integrations)
Aveva —Cambridge
- Full-time
- Hybrid work
- SQL
- JavaScript
- APIs
- Annual leave
Product Manager
Azenta —Cambridge
- Full-time
- Engineering
- Laboratory experience
- Analysis skills
Senior Product Manager
Redgate —Cambridge
- £70,000 - £90,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Analysis skills
- Product management
eCommerce Migration Activation Executive
Worldpay (UK) Limited —Cambridge
Quick apply
Sr Workplace Manager, EMEA, Ring WSPEX
Amazon UK Services Ltd. —Cambridge
- Weekend availability
- Hospitality
- Administrative experience
- Project management
- Flexible schedule
10d
Technical Sales Manager (East)
Ajax Systems —Cambridge
- Full-time
- Hybrid work
- Communication skills
Quick apply
Data Solutions Lead, Senior Manager, Data Collection Excellence
Evi Technologies Limited —Cambridge
- Full-time
- Management
- Computer Science
- Bachelor's degree
Supplier Manager (Supply Chain)
Marshall of Cambridge (Holdings) Limited —Cambridge
- Full-time
- Microsoft Excel
- Engineering
- ERP systems
12d
Business Development Manager
TaiSan —Cambridge
- £40,000 - £50,000 a year
- Full-time
- Business development
- Communication skills
- Negotiation
Quick apply
Senior Product Manager
Bango —Cambridge
- Product management
- Contracts
- APIs
- Employee assistance programme
- Employee discount
11d
MES Product Management Lead
Aveva —Cambridge
- Full-time
- Hybrid work
- Management
- Sales
- Product management
- Annual leave
11d

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technical customer success manager jobs near cambridge, eng

Customer Success Manager

Cambridge Intelligence
Cambridge

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Job details

Benefits

Cycle to work scheme
Annual leave
Company pension

Qualifications

Data visualisation
Account management
Negotiation

Full job description

As a Customer Success Manager at Cambridge Intelligence, you’ll join our Customer Success team to build and maintain strong relationships with our customers and help them identify and resolve any issues.

What’s involved?

You’ll be the first point of contact when a customer signs up for one of our products, and this is where you’ll get to finely tune your excellent customer relationship building skills.

You'll onboard new customers, be responsible for key account management, including renewals, account development but also host product update/roadmap sessions. You’ll also follow up with customers on ad hoc support incidents, and collaborate with the team and our Head of Customer Success regarding any issues to ensure the highest levels of customer care.

Who’s the ideal candidate?

Our products are market-leading developer toolkits for data visualization. It’ll be your job to ensure our customers get the most out of them.

To thrive in this role, you should relish working with cutting edge technology and enjoy liaising with product teams within our customers’ organisations. You’ll enjoy the culture of working in an SME and seeing your contribution make a huge difference to the overall success of our growing business.

With account management experience you’ll have a technical appreciation for software and web technologies, and have some experience working in a customer success or renewals role. You’ll be a people-person and enjoy establishing an ongoing rapport with the customer’s team, specifically developers, product managers and business executives. You’ll be able to communicate easily at all levels and enjoy nurturing those relationships and seeing them grow.

You might also have experience of:

Negotiating and managing commercial agreements
Working with data visualization products or web related technologies

Who you'll work with

You’ll work alongside two Customer Success Managers and report into the Customer Success Operations Manager as part of the wider Commercial team, collaborating cross-functionally with colleagues across the business to help customers achieve their goals.

Be yourself

We want to build a fair, respectful and welcoming company, where everyone feels at home. That means taking a long-term approach to equality, diversity and inclusion – not treating it as a tickbox exercise. With the help of our EDI group, we’re working to make every aspect of the business – including recruitment – fair, respectful and inclusive.

Benefits

Pension – up to 6% employer contribution
Medical and dental insurance (BUPA)
Hybrid working – typically 3 days in the office during onboarding, then 1–2 days per week
Up to 12% discretionary bonus
25 days annual leave
5 days of professional development paid for by the company
Death in service benefit
Flexible holiday benefits
Cycle scheme (fully funded by the company)
EV scheme (conditions apply)

You need to have the right to work in the UK. Unfortunately, we can't offer sponsorship either now or in the future.
Please, no agency approaches.

Apply Now

Refine Your Search

technical customer success manager jobs in cambridge, eng

Customer Success Manager

Customer Success Manager

Merchant Success Manager - eCommerce

Product Manager

Product Owner

General Manager

eCommerce Migrations Director UK & ROI

Business Systems, Delivery & Change Manager

IT Operations & Digital Workplace Manager

Learning Technology Specialist (LMS Platform & Integrations)

Product Manager

Senior Product Manager

eCommerce Migration Activation Executive

Sr Workplace Manager, EMEA, Ring WSPEX

Technical Sales Manager (East)

Data Solutions Lead, Senior Manager, Data Collection Excellence

Supplier Manager (Supply Chain)

Business Development Manager

Senior Product Manager

MES Product Management Lead

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