Customer care specialist Work, Jobs in Cambuslang, Slk (with Salaries)

Retention Specialist
Canova Medical —Glasgow
- From £30,000 a year
- Full-time
- Microsoft Word
- Sales
- Customer service
Quick apply
Health and Wellness Sales Advisor
Boots —Glasgow
- £16 an hour
- Part-time
- Sales
- Customer service
- No experience needed
- Employee assistance programme
- Employee discount
12d
Estate Agent
Connells Group —Rutherglen
- £25,000 a year
- Sales
- Microsoft Office
- IT
Quick apply
6d
Sales Advisor
Tapi —Glasgow
- Full-time
- Employee assistance programme
- Employee discount
Driver
ABM —Paisley
- Weekend availability
- Customer service
- Driving
- Communication skills
12d
Starbucks Barista
OCO —Hamilton
- £13.45 an hour
- Weekend availability
IM&T Technician
NHS Scotland —Glasgow
- £34,544 - £43,039 a year
- Monday to Friday
- Hybrid work
- Customer service
- No degree
- IT
4d
Customs & Compliance Specialist
Exolum —Grangemouth
- £40,000 - £50,000 a year
- Microsoft Office
- Maths
- Accounting
11d
Engineering Officer (Traffic and Transportation)
South Lanarkshire Council —South Lanarkshire
- £52,392 - £53,177 a year
- Full-time
- AutoCAD
- Military
- English
- Annual leave
- Employee assistance programme
7d
Driver
ABM UK —Paisley
- Weekend availability
- Customer service
- Driving
- Communication skills
- Employee discount
Quick apply
12d
Depot Supervisor
LF&E Refrigerated Transport —Hamilton
- £33,321.60 - £37,323.00 a year
- Overtime
- Supervising experience
- Driving
- Leadership
- Employee assistance programme
11d
Financial Investigator
HM Revenue and Customs —Gartcosh
- £37,682 - £40,705 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Communication skills
- Work from home
12h
Occupational Health Advisor
TAC —Glasgow
- From £42,000 a year
- Part-time
- Microsoft Office
- Case management
- IT
- Annual leave
- Employee assistance programme
Van Driver
Allied Vehicles —Glasgow
- £0.01 a year
- Monday to Friday
- Driving
- Communication skills
- Free parking
- Annual leave
Quick apply
6d
Project Planner
Dalkia Operations —Glasgow
- £45,000 a year
- Full-time
- Customer service
- Contracts
- Mechanical knowledge
Property Lister
Connells Group —Rutherglen
- Microsoft Office
- IT
- Communication skills
Quick apply
6d
Call Handler
Cameron House —Dunbartonshire
- £27,060.80 a year
- Full-time
- Hospitality
- Customer service
- English
- Free parking
- Employee discount
Quick apply
Mobility Advisor
Allied Vehicles —Glasgow
- £0.01 a year
- Sales
- Customer service
- Free parking
- Annual leave
Quick apply
Architectural Technician
Keepmoat Homes —Glasgow
- Full-time
- Employee assistance programme
- Employee discount
Guest Operations Specialist GLA
Signature Aviation —Glasgow
- £30,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Employee assistance programme
Quick apply
11h

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Retention Specialist

Canova Medical
Glasgow

Quick apply

Job details

Full-time
From £30,000 a year

Qualifications

Microsoft Word
Sales
Customer service
Analysis skills
Data entry
Phone etiquette
Communication skills

Full job description

Job Summary

We are seeking a dedicated and personable Retention Specialist to join our team. The successful candidate will play a vital role in maintaining strong relationships with our clients, ensuring their satisfaction, and fostering loyalty. This position offers an excellent opportunity for individuals with strong communication skills and a passion for customer service to contribute to the growth and success of our organisation. The role involves engaging with clients via phone and digital channels, analysing customer data, and implementing strategies to enhance retention rates.

Duties

Manage inbound and outbound customer calls with professionalism, demonstrating excellent phone etiquette.
Utilise data entry skills to accurately record customer interactions, feedback, and relevant information in our CRM system.
Analyse customer data to identify trends, potential issues, and opportunities for upselling additional products or services.
Develop personalised retention strategies tailored to individual client needs and preferences.
Conduct follow-up communications to ensure customer satisfaction and resolve any concerns promptly.
Collaborate with sales and marketing teams to implement upselling initiatives that benefit both the organisation and clients.
Maintain detailed records of customer interactions, feedback, and retention activities for reporting purposes.

Qualifications

Proven experience in data entry, customer service, or retention roles is preferred.
Strong communication skills with the ability to engage clients professionally and empathetically.
Excellent analysis skills to interpret customer data and identify actionable insights.
Demonstrated phone etiquette and interpersonal skills to build rapport with diverse client bases.
Ability to upsell products or services tactfully without compromising customer satisfaction.
Organised with attention to detail, capable of managing multiple tasks efficiently in a fast-paced environment.

This position offers a rewarding career opportunity for motivated individuals eager to develop their skills within a dynamic organisation committed to exceptional customer care.

Pay: From £30,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

customer care specialist jobs in cambuslang, slk

Retention Specialist

Health and Wellness Sales Advisor

Estate Agent

Sales Advisor

Driver

Starbucks Barista

IM&T Technician

Customs & Compliance Specialist

Engineering Officer (Traffic and Transportation)

Driver

Depot Supervisor

Financial Investigator

Occupational Health Advisor

Van Driver

Project Planner

Property Lister

Call Handler

Mobility Advisor

Architectural Technician

Guest Operations Specialist GLA

I want to receive the latest job alerts for customer care specialist in cambuslang, slk

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