Cloud engineers Work, Jobs in Cannock, Sts (with Salaries)

IT Support Technician
Datasystems (Midlands) Limited —Cannock
- £26,000 - £29,500 a year
- Full-time
- Azure
- Customer service
- Windows
Quick apply
Infrastructure & Cloud Engineer
South Staffordshire Plc —Walsall
- Up to £40,000 a year
- Full-time
- Azure
- Analysis skills
- Linux
- Employee assistance programme
- Employee discount
5d
Cloud Infrastructure Engineer
wavenet —Solihull
- Full-time
- Azure
- Computer Science
- Master's degree
- Annual leave
- Employee assistance programme
Quick apply
13d
Cloud / Platform Solution Engineer
Npower Commercial Gas Limited —Solihull
- £60,875 - £81,534 a year
- Full-time
- Hybrid work
- Azure
- APIs
10d
Technical Analyst
Capgemini —Birmingham
- Computer networking
Helpdesk Engineer
Serveline Ltd —Stourbridge
- £25,000 - £30,000 a year
- Full-time
- Azure
- Customer service
- Windows
- Free parking
- Flexitime
Quick apply
10d
IT Engineering Manager
bet365 —Stoke-on-Trent
- Full-time
- IT
Quick apply
Cloud Developer (AI)
SCC —Birmingham
- £50,000 - £60,000 a year
- Monday to Friday
- Hybrid work
- Azure
- AWS
- APIs
Technical Support Engineer (Business to Business)
VIPRE Security Group —Stoke-on-Trent
- Full-time
- Customer service
- English
- Windows
- Annual leave
4d
Graduate Software Engineer
Autodesk —Birmingham
- Full-time
- Hybrid work
- Computer Science
- Java
- Analysis skills
11d
Principal Software Engineer, Cloud
TELESOFT LLC DBA CALERO —Cannock
- Full-time
- Azure
- Management
- SQL
Quick apply
Network Engineer
South Staffordshire Plc —Walsall
- Up to £50,000 a year
- Full-time
- Azure
- Computer networking
- Employee assistance programme
- Employee discount
5d
One Stop - Infrastructure & Network Engineer
One Stop —Brownhills
- Full-time
- Azure
- Driving
- No degree
9d
Cloud and Managed IT Engineer
Intercity Technology —Birmingham
- Hybrid work
- Azure
- Continuous improvement
- Scripting
- Employee assistance programme
2d
Cyber Security Engineer
Sciensus —Burton-On-Trent
- Hybrid work
- Communication skills
- Annual leave
- Employee discount
Quick apply
Tech Support - Cloud VDI
SCC —Birmingham
- £42,000 - £52,000 a year
- Monday to Friday
- Hybrid work
- Azure
- Mentoring
- IT
Senior FinOps / Cloud Optimisation Analyst
Softcat —Birmingham
- Hybrid work
- Azure
- AWS
- School
- Flexible schedule
IT Networking Team Leader
Voyage Care —Lichfield
- Up to £65,000 a year
- Hybrid work
- Azure
- Computer networking
- Leadership
Technical Support Engineer
Open Minds —West Bromwich
- £32,000 a year
- Full-time
- Windows
- JavaScript
- Scripting
Quick apply
11d
Data Engineer
Gymshark —Solihull
- Hybrid work
- SQL
- Python
- Employee discount
- Gym membership
Quick apply

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IT Support Technician

Datasystems (Midlands) Limited
Cannock

Quick apply

Job details

Permanent | Full-time
£26,000 - £29,500 a year

Benefits

Company pension
On-site parking

Qualifications

Sage
TCP
Azure
Customer service
GCSE
Microsoft Exchange
Windows
Technical support
Microsoft Office
Administrative experience
Firewall
DHCP
Scripting
DNS
Mac OS
IT
TCP/IP
Active Directory
Help desk
4G/LTE

Full job description

About us

Datasystems (Midlands) Limited are a Managed Service Provider (MSP) based in Cannock, Staffordshire supporting companies across the UK with their IT equipment, and providing cloud services, communications, and a range of other related services.

We are a forward-thinking company with a growth mindset, seeking an experienced engineer to join the team in providing excellent IT remote support to our clients.

Description:

We are seeking a pro-active IT Helpdesk Technician to join our growing team in Cannock.

Our organisation is looking for a strong, independent and reliable individual to join our IT Support team. The successful candidate will be required to work both independently and as part of a team to provide proactive support for our clients.

The number one goal of everyone in our team is to make our clients exceptionally happy. The Helpdesk Technician plays an important role in making sure that happens.

The Helpdesk Technician handles the first level support requests that come in from our clients. They are the first to touch a helpdesk ticket and make sure that the issue is handled quickly, and the Client is informed of what to expect every step of the way.

Providing first and, in some cases, second-line support to users of desktop and laptop PCs.

Responsibilities:

Providing a first point of contact for customers through our helpdesk, be that via phone, email or ticket

Delight our Clients with a Friendly, Quick and Helpful Experience

Use our Ticketing System to work on and resolve Helpdesk Tickets & Service Requests

Monitor background systems to ensure client devices, servers and networks are working correctly and secure.

Deliver impeccable customer service and customer satisfaction.

Liaise with third party suppliers, working between them and the client to troubleshoot and resolve issues.

Maintain up-to-date documentation of any changes, logins or other critical information. Review Remote Monitoring & Management (RMM) dashboard and apply remediation actions as indicated by our Processes

Review regularly scheduled/automated actions as indicated by our Processes

Escalate tickets that require Senior Helpdesk Engineer support

Communicate to the client the status of their ticket every step of the way, notify them of any changes or outages related to their issue.

Skills/Experience:

A love of (and ability to) Solve Problems & Challenges. Great Communications skills. An understanding of support tools, techniques and how technology is used to provide services.

Experience of support, installation and configuration of:

Network Infrastructure (methodology and deployment) – Routers, Firewalls, Access Points, Firewalls, Cabling.

Network Technologies – AD, DNS, DHCP, TCP/IP

Microsoft technologies – Azure, Hyper-V, Active Directory, Teams etc.

Internet services – ADSL, FTTC, FTTP, leased line, 4G etc.

Security software – centrally managed AV solutions and email filtering.

Backup / Disaster Recovery Software, including Business Continuity systems.

RMM Platform – deployment, general use, management and resource scripting.

You must have good administrative knowledge of Microsoft 365 (Including MS Office and MS Exchange Online), Microsoft Operating Systems (Primarily Windows 10/11), MacOS and various other key business applications, such as Sage Accounts.

Experience working either on a Helpdesk or for a Managed Service Provider (MSP) / IT Support Business.

Join our team and enjoy a dynamic work environment where your technical expertise will be valued. Apply now to be part of our IT Support team!

Job Types: Full-time, Permanent

Pay: £26,000.00-£29,500.00 per year

Benefits:

Company pension
On-site parking

Education:

GCSE or equivalent (preferred)

Experience:

Technical support (IT MSP Preferred): 3 years (required)
Customer service (IT MSP Preferred): 3 years (required)

Work Location: In person

Quick apply

Refine Your Search

cloud engineers jobs in cannock, sts

IT Support Technician

Infrastructure & Cloud Engineer

Cloud Infrastructure Engineer

Cloud / Platform Solution Engineer

Technical Analyst

Helpdesk Engineer

IT Engineering Manager

Cloud Developer (AI)

Technical Support Engineer (Business to Business)

Graduate Software Engineer

Principal Software Engineer, Cloud

Network Engineer

One Stop - Infrastructure & Network Engineer

Cloud and Managed IT Engineer

Cyber Security Engineer

Tech Support - Cloud VDI

Senior FinOps / Cloud Optimisation Analyst

IT Networking Team Leader

Technical Support Engineer

Data Engineer

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