Job Overview
We are looking for a motivated, organised, and commercially aware Sales Support Executive to join our growing logistics business. This is an exciting opportunity to support our Business Development team by generating opportunities, engaging with prospective customers, and helping convert leads into long-term trading accounts.
If you are confident on the phone, highly organised, and enjoy building relationships while working in a fast-paced environment, this could be the ideal next step in your career.
About Us
We are a growing and ambitious logistics company with a clear vision: to challenge industry standards and become the benchmark for excellence in our sector.
Our team is passionate, driven, and committed to delivering exceptional service while building long-term customer relationships. We believe in adding value, setting high standards, and continuously improving the way logistics is delivered.
The Role
As a Sales Support Executive, you will work closely with our Business Development Managers and wider commercial team to identify, qualify, and coordinate new business opportunities across our operating region.
You will be responsible for researching prospective customers, generating and qualifying leads, booking appointments, and supporting the onboarding of new customers into the business.
This is a varied role requiring strong communication, organisation, and administration skills, offering the opportunity to make a direct impact on business growth and customer development.
This role is based at our Cannock site, working alongside the Sales Team.
Full training and development support will be provided to the successful candidate.
This role reports directly to the Sales Manager
Responsibilities
- Research, gather, and contact new business sales leads within relevant local areas daily
- Conduct outbound calls to leads generated personally, via Drivers, or through External Sales Representatives
- Book appointments for relevant Business Development Managers
- Discuss opportunities for direct onboarding depending on customer freight volume
- Gather customer data, freight profiles, and relevant operational information prior to meetings
- Provide Business Development Managers with all relevant information ahead of scheduled appointments
- Work towards internal KPIs and targets set by the Sales Manager
- Act as the first point of contact for prospective new customers
- Maintain communication with prospective customers throughout onboarding
- Liaise with internal departments regarding requirements and onboarding details for new customers
- Act as the direct contact for new business during their initial weeks of trading
- Maintain accurate internal systems, reports, and administration records
- Complete all required weekly reporting and internal administration tasks
About You
We are looking for someone who is:
- Confident communicating with a variety of people both internally and externally
- Comfortable and professional when communicating via telephone
- Calm and composed when working under pressure
- Positive, proactive, and solutions-focused
- Persistent and patient when managing customer and internal communications
- Willing to support colleagues and contribute positively to the wider team
- Highly organised with strong administration skills
- Able to manage a varied workload effectively
- A strong listener with excellent attention to detail
- Commercially aware with the ability to identify opportunities for business growth
- Adaptable and willing to learn in a fast-paced and evolving environment
What We Offer
- Casual dress
- Commission structure
- Bonus structure
- Full training and development Structure
- Career progression
- Supportive, friendly and collaborative working environment
Salary: £26,624 + Bonus Structure + Commission + Pension + Holidays + Realistic OTE of £40,000
Pay: From £26,624.00 per year
Benefits:
- Casual dress
- Company pension
- Free parking
- On-site parking
Work Location: In person
