Operations directors Work, Jobs in Canterbury, Ken (with Salaries)

Head of Business - JCB Volkswagen Canterbury, Kent
JCB Group —Canterbury
- Full-time
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DFDS UK & Ireland —Dover
- Travel
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
5d
Site Director
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- Project management
- Continuous improvement
- Leadership
14d

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Head of Business - JCB Volkswagen Canterbury, Kent

JCB Group
Canterbury

Apply Now

Job details

Permanent | Full-time
1 day ago

Benefits

Company pension

Full job description

Type: Full-time
Length: Permanent
Salary: Competitive Salary plus Bonus Scheme

About Us

The JCB Group is a family-run business going through an exceptional period of growth and this is set to continue. We have 22 locations across Kent, Sussex and Essex and around 540 employees covering numerous internationally recognised brands eg Volkswagen Passenger Cars, Volkswagen Commercial Vehicles, SEAT, SKODA, CUPRA, Kia, Renault, Dacia, Alpine, Mazda and TPS.

Description

We are looking to recruit a Head of Business at our JCB Volkswagen Canterbury site in Kent.

Objectives

Develop a strategy to increase revenue and profit in all areas of the business in accordance with a growth plan
Formulate retailer policies in compliance with legal and manufacturer guidelines
Control cash flow, stocks and assets to achieve a satisfactory return on investment
Ensure the retailer is adequately staffed
Generate enthusiasm for the Brand Guiding Principles and Brand Values
Control cash flow, stocks and assets to achieve a satisfactory return on investment
Ensure the retailer is adequately staffed
Generate enthusiasm for the Brand Guiding Principles and Brand Values
Ensure managers and staff are committed to customer satisfaction and process excellence

Measures

Actuals vs. business plan
Return on Sales/other profitability measures
Return on investment
VQM / retailer audit
Customer satisfaction (CEM) and customer retention
Participation in manufacturer/industry programmes and initiatives

Key Tasks

Develop a strategy to increase revenue and profit in all areas of the business in accordance with a growth plan
Develop, forecast and revise business plans; determine where improvements can be made and develop action plans in order to achieve ongoing retailer objectives
Increase market penetration through effective planned marketing to support business growth
Oversee the implementation of marketing and promotional activities and monitor their success through line managers
Create and maintain a professional retail image through positive media exposure

Objective:

Formulate retailer policies in compliance with legal and manufacturer guidelines
Ensure adherence to brand operating policies and guidelines, including Retail and Wholesale standards
Ensure all retailer employees and contractors operate within the law at all times
Review pricing/discounting policies regularly
Ensure adherence to Health and Safety and Environmental policies and procedures
Develop and maintain relationships with brand representatives, professional bodies, suppliers, statutory representatives

Objective:

Control cash flow, stocks and assets to achieve a satisfactory return on investment
Examine accounts, operating controls and composite figures to monitor performance, plan improvements and allow corrective action to be taken
Set profit objectives within a specific time scale to ensure a budgeted return on investment
Maintain stock turnover ratios, ensuring any increase in stock holding generates a sufficient profitable return
Determine the reason for budget variances, including overruns and underages
Maintain effective control of expenses in line with budget objectives

Objective:

Ensure the retailer is adequately staffed
Recruit suitably qualified and experienced personnel
Coach and develop job-related skills of managers to support improvement in their performance
Ensure training needs are met and accurate records kept
Establish and review salary scales and incentive schemes

Objective:

Generate enthusiasm for the Brand Guiding Principles and Brand Values
Develop and maintain an excellent working relationship with all management and staff
Embody the Brand Guiding Principles and Brand Values in all interactions
Communicate enthusiasm for the brand to all retailer staff and customers

Objective:

Ensure managers and staff are committed to customer satisfaction and process excellence
Ensure departmental managers record transactions accurately and timely onto the management information system
Regularly review and communicate customer satisfaction results
Ensure managers communicate customer satisfaction expectations to their staff
Improve the quality of customer service and retention by enhanced facilities and improved technical skills and processes

Benefits

You will be part of a varied and progressive dealer group with opportunities for progression and development.

We offer a competitive holiday allowance, pension scheme, as well as the option to purchase new and used cars for yourself and your family at really competitive prices.

If you feel this role is for you and would like the opportunity to work for a fantastic company who has its people and customers' very best interests at heart then apply online today.

**Please note only applicants successfully shortlisted for interview will be contacted**

Apply Now

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operations directors jobs in canterbury, ken

Head of Business - JCB Volkswagen Canterbury, Kent

Route Director – Dover Routes (Dover–Calais & Dover–Dunkerque)

Site Director

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