Client services manager Work, Jobs in Cardiff, Crf (with Salaries)

Business Growth Manager
Right at Home (Cardiff & Newport) —Cardiff
- £38,000 - £40,000 a year
- Full-time
- Sales
- Business development
- Presentation skills
- Free parking
- Annual leave
Quick apply
PMO Officer (Full-time, fixed-term - 12 months)
iCoTech Services —Cardiff
- £35,000 - £50,000 a year
- Full-time
- Hybrid work
- SharePoint
- Annual leave
Quick apply
Customer Experience Manager
ArribaCom Communications Ltd. —Cardiff
- £25,420.00 - £58,449.50 a year
- Full-time
- Spanish
- Data analysis skills
- English
- Health & wellbeing programme
- Flexitime
Quick apply
12d
Customer Experience Manager
Jalla Transport & Mobility Services Ltd. —Cardiff
- £25,420.00 - £58,449.50 a year
- Full-time
- Spanish
- Customer service
- Data analysis skills
- Flexitime
Quick apply
12d
Senior Client Solutions Manager
ArribaCom Communications Ltd. —Cardiff
- £46,876 - £65,000 a year
- Full-time
- Salesforce
- Data analysis skills
- Analysis skills
- Health & wellbeing programme
Quick apply
12d
Customer Success Manager
LEAP Legal Software —Cardiff
- £40,000 a year
- Full-time
- Microsoft Word
- Bachelor's degree
- Travel
- Annual leave
- Employee assistance programme
Quick apply
Client Service Support Executive
LegalAndGeneral —Cardiff
- Full-time
- Hybrid work
- No degree
- Organisational skills
- Financial services
- Employee discount
Quick apply
2d
E+ Programme Support Officer
British Council —Cardiff
- £28,072 a year
- Hybrid work
- PMP
- Writing skills
- English
4d
Business / Commercial Administrator (Senior)
Falcon Construction —Cardiff
- From £21,000 a year
- Full-time
- Computer literacy
- Writing skills
- Microsoft Office
- Free parking
Quick apply
Business Development Manager
SmartSearch —Cardiff
- Full-time
- Business development
- Negotiation
- Employee assistance programme
Quick apply
Assistant Project Manager (PMO)
WSP —Cardiff
- Part-time
- Hybrid work
- Microsoft Office
- Contracts
- SharePoint
- Flexitime
- Work from home
Business Development Manager
Wilmington plc —Cardiff
- £42,000 - £45,000 a year
- Full-time
- Hybrid work
- CRM software
- Business development
- Organisational skills
- Annual leave
- Employee discount
12d
Trade Client Manager – South West England
MSX International —Cardiff
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Communication skills
Quick apply
Territory Manager
Avidity —Cardiff
- Up to £28,000 a year
- Full-time
- Heavy lifting
- Travel
- Annual leave
- Employee assistance programme
8d
Business Growth Manager
Right at Home UK —Cardiff
- £38,000 - £40,000 a year
- Business development
- Travel
- Recruiting
- Annual leave
Quick apply
E+ Training & Cooperation Activities Manager
British Council —Cardiff
- £32,381 a year
- Hybrid work
- English
- Analysis skills
- Project management
4d
Customer Service Agent - Sainsburys
Ecolab Inc. —Caerphilly
- Full-time
- Continuous improvement
- Organisational skills
- Communication skills
9d
Lettings Negotiator
LRG —Cardiff
- £30,000 - £32,000 a year
- Sales
- Customer service
- Business development
- Employee assistance programme
- Employee discount
Quick apply
Senior Client Service Manager
BT —Cardiff
- PMP
- Continuous improvement
- Leadership
- Gym membership
10d
Legal Team Support Manager
Capital Law —Cardiff
- Hybrid work
- Continuous improvement
- Team management
- Mentoring
- Annual leave
- Referral programme
10d

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client services manager jobs near cardiff, crf

Business Growth Manager

Right at Home (Cardiff & Newport) -
Cardiff

Quick apply

Job details

Permanent | Full-time
£38,000 - £40,000 a year

Benefits

Free parking
Annual leave
Company pension
Company events
Employee discount
On-site parking

Qualifications

Community engagement
Driving Licence
Marketing campaign planning
Sales
Client engagement
Lead generation
Client relationship development
Business development
Presentation skills
Partnership building
Sales pipeline
Organisational skills
Relationship management
Networking
Account management
Business lead generation
Growth strategy
Marketing

Full job description

Company Overview

Right at Home UK is dedicated to providing compassionate, personalized homecare that emphasizes human connection and continuity. We believe in supporting individuals to live the life they love while maintaining their routines and personal identity through tailored care services.

Private Client Growth | Cardiff & Newport

We are not looking to maintain the business - we are looking to significantly grow it.

Right at Home Cardiff & Newport is seeking a commercially driven, relationship-focused Business Growth Manager who can generate private enquiries, build trusted referral partnerships and convert opportunities into sustainable care packages.

Right at Home Cardiff & Newport is an established, high-performing homecare business delivering exceptional care and support across South Wales. As part of the award-winning Right at Home network, we have built a strong local reputation for quality, professionalism and outstanding Client service.

This is a senior, highly visible and hands-on growth role. You will work closely with the Director and operational leadership team, but you will also have the autonomy to develop ideas, test new initiatives and take ownership of the private growth pipeline from first contact through to conversion and ongoing relationship development.

The opportunity

We are looking for someone who is energised by winning new business, opening doors and seeing measurable results. You will be expected to spend significant time in the community, building relationships, representing the organisation and creating a reliable flow of high-quality private client opportunities.

Your primary objective will be simple:

Grow private Clients, private care hours and sustainable revenue across Cardiff & Newport.

What you will be responsible for

· Creating and delivering a clear private client growth plan for Cardiff & Newport.

· Generating a consistent pipeline of new private enquiries through networking, partnerships, community engagement, events and targeted campaigns.

· Building trusted referral relationships with GP practices, hospital discharge teams, district nurses, social workers, case managers, occupational therapists, solicitors, financial advisers, charities, community groups, retirement developments and other local professionals.

· Following up opportunities quickly and professionally, working with the care team to turn enquiries into assessments and sustainable care packages.

· Improving enquiry-to-assessment and assessment-to-client conversion rates.

· Identifying underdeveloped markets, local trends and new partnership opportunities.

· Planning and leading local networking, presentations, community events and brand-awareness activity.

· Working closely with marketing colleagues to ensure activity generates measurable enquiries and return on investment.

· Maintaining an accurate growth pipeline, recording activity and reporting clearly on outcomes, risks and next steps.

· Using performance data to recommend actions, challenge underperformance and keep growth activity on track.

· Representing Right at Home as a credible, knowledgeable and trusted local care partner.

· Collaborating with the wider leadership team to ensure growth is matched by safe recruitment, operational capacity and exceptional Client experience.

How success will be measured

Growth measure

Expected focus

Private care hours

Sustained month-on-month growth

New private Clients

Quality starts and retained packages

Qualified enquiries

A healthy and active pipeline

Conversion rates

Enquiry to assessment to Client

Referral partnerships

New and productive professional relationships

Marketing and networking ROI

Activity linked to measurable outcomes

Revenue and package value

Growth against agreed quarterly targets

Pipeline discipline

Accurate records, follow-up and forecasting

What your week may include

· Meeting local professionals and developing referral relationships.

· Attending networking groups, community events and business forums.

· Presenting Right at Home services to potential referral partners.

· Following up enquiries and progressing opportunities through the pipeline.

· Reviewing growth data, conversion performance and marketing results.

· Planning campaigns and community activity with the wider team.

· Visiting both office and community locations across Cardiff and Newport.

The person we are looking for

You may ideally work in care, healthcare, private medical services, recruitment, estate agency, professional services, hospitality, account management or another target-driven business development environment. Care sector experience is helpful, but commercial drive, credibility and the ability to build relationships are more important.

· Proven success in business development, sales, account management, partnerships or commercial growth.

· A strong track record of generating leads, developing relationships and converting opportunities.

· Natural confidence when meeting new people, presenting and representing a business.

· A proactive, self-motivated approach - you do not wait to be told what to do.

· Commercial awareness and confidence using data, targets and KPIs.

· Resilience, persistence and the ability to maintain momentum when opportunities take time to develop.

· Excellent communication, influencing, follow-up and organisational skills.

· The ability to think strategically while remaining hands-on and action-focused.

· A full UK driving licence and willingness to travel regularly across Cardiff and Newport.

This role is not for everyone

If you are looking for a quiet, mainly office-based management position, this will not be the right role. This role is for someone who enjoys being visible, building relationships, creating opportunities, being accountable for targets and seeing their work directly influence business growth.

Why join Right at Home Cardiff & Newport?

· Competitive salary from [between £38,000 - £40,000], depending on experience.

· 20Days annual leave + 8 Bank Holidays

· Company pension scheme.

· Autonomy to shape and influence the private client growth strategy.

· A supportive, friendly and ambitious leadership team.

· The opportunity to make a visible impact within an established and growing local business.

· The chance to work for a quality-led organisation that genuinely improves lives.

Ready to make an impact?

If you love building relationships, winning business and turning opportunities into results, we would like to hear from you. Apply online today and tell us how you would help Right at Home Cardiff & Newport become the first choice for private homecare across the region.

Pay: £38,000.00-£40,000.00 per year

Benefits:

Company events
Company pension
Employee discount
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

client services manager jobs in cardiff, crf

Business Growth Manager

PMO Officer (Full-time, fixed-term - 12 months)

Customer Experience Manager

Customer Experience Manager

Senior Client Solutions Manager

Customer Success Manager

Client Service Support Executive

E+ Programme Support Officer

Business / Commercial Administrator (Senior)

Business Development Manager

Assistant Project Manager (PMO)

Business Development Manager

Trade Client Manager – South West England

Territory Manager

Business Growth Manager

E+ Training & Cooperation Activities Manager

Customer Service Agent - Sainsburys

Lettings Negotiator

Senior Client Service Manager

Legal Team Support Manager

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