Retention specialist Work, Jobs in Cardiff, Crf (with Salaries)

Customer Enablement Specialist
LexisNexis Risk Solutions —Cardiff
- Full-time
- Organisational skills
- APIs
- Communication skills
- Employee assistance programme
- Employee discount
Ecommerce Specialist
CheckFire Ltd —Ystrad Mynach
- £39,900 a year
- Full-time
- Sales
- Customer service
- Merchandising
- Free parking
- Employee assistance programme
Quick apply
9d
Student Engagement Officer
Learna Ltd —Cardiff
- From £27,000 a year
- Full-time
- Hybrid work
- Customer service
- Administrative experience
- Organisational skills
- Free parking
- Employee assistance programme
Quick apply
7d
Individual Giving Manager
City Hospice —Cardiff
- £39,000 a year
- Weekend availability
- Microsoft Outlook
- Microsoft Office
- Administrative experience
Quick apply
2d
Contract Coordinator
Otis —Cardiff
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
HR Business Partner
GE Aerospace —Cardiff
- Full-time
- Bachelor's degree
- Organisational skills
CRM Manager
Vivobarefoot —Bristol
- Hybrid work
- Communication skills
- Employee discount
Director, Value Communications / Medical Writing
HEOR —Cardiff
- Hybrid work
- No degree
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Sales Executive
NRG Riverside —Newport
- From £35,000 a year
- Full-time
- Sales
- Communication skills
- Free parking
- Annual leave
Quick apply
Retail Assistant
VPZ/ Absolute Ejuice —Newport
- £11.50 an hour
- Part-time
- Employee discount
Quick apply
Public Law Judicial Review Paralegal
Watkins Solicitors —Bristol
- £23,000 - £25,000 a year
- Full-time
- Hybrid work
- English
- Microsoft Office
- No degree
Quick apply
6d
Service Sales Manager EMEAI
Oxford Instruments plc —Bristol
- Sales
- Leadership
- Negotiation
Supervising Social Worker
Bridgend County Borough Council —Bridgend
- £44,075 - £46,142 a year
- Part-time
- Hybrid work
- Relocation assistance
14d
Senior HR Officer
Taff Vale Practice —Pontypridd
- Up to £2,029.95 a month
- Part-time
- Management
- Microsoft Office
- Analysis skills
- Health & wellbeing programme
- Annual leave
Quick apply
5d
Weekend Setter H/F
PURFLUX Filtration Ltd. - Tredegar —Tredegar
- 12 hour shift
Quick apply
Qualified Dental Nurse
Parrys Lane Dental Practice —Bristol
- £13.50 - £16.50 an hour
- Part-time
- CAD
- Bachelor's degree
- Patient care
Quick apply

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Ecommerce Specialist
CheckFire Ltd —Ystrad Mynach
We are looking for a proactive and collaborative E-commerce/UX Specialist to drive online sales growth, enhance the customer experience, and uphold a strong…
£39,900 a year
Quick apply
9d
Head of Digital
PHSGroup —Caerphilly
Proven experience leading digital trading in a retail or B2B services environment. Exposure to agile or product-led delivery models.

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retention specialist jobs near cardiff, crf

Customer Enablement Specialist

LexisNexis Risk Solutions -
Cardiff

Apply Now

Job details

Full-time

Benefits

Season ticket loan
Company pension
Employee assistance programme
Employee discount
Car scheme

Qualifications

Organisational skills
APIs
Communication skills

Full job description

About the Business LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help customers solve complex challenges across Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk Mitigation, and Customer Data Management. Learn more at risk.lexisnexis.com.

About the team: You will work within a team of four, partnering closely with Sales, Customer Support, Product, and Technology to reduce reliance on reactive support, accelerate time‑to‑value, and measure success through training engagement, product usage, and customer readiness metrics.

About the role: You will be responsible for equipping customers with the knowledge, skills, and resources they need to successfully adopt and gain value from our products or services. This role designs and delivers scalable onboarding and training programs, creates self-service educational content such as guides, videos, and knowledge-base articles, and supports product adoption through feature enablement and release education.

Responsibilities:

Design and deliver structured onboarding and enablement programmes for GUI, API, and batch customers to accelerate time‑to‑value.
Create, maintain, and standardise customer education assets, including videos, guides, and best‑practice training materials.
Drive early product adoption by guiding customers through core features, new functionality, and recommended usage patterns.
Build and maintain scalable self‑service resources (knowledge bases, FAQs) to enable customers to independently resolve common issues.
Partner with Product and Engineering to support feature enablement and ensure customer‑ready releases.
Collaborate with Customer Support and Sales to reduce repeat issues, support smooth handovers, and improve renewals and retention.
Track and report on onboarding effectiveness, training engagement, product usage, and overall customer readiness metrics.

Requirements:

Exceptional written and verbal communication skills with the ability to explain complex concepts clearly to different audiences
Instructional design and delivery skills
Ability to translate product features into customer focused use cases
Comfortable working with technical concepts and collaborating with Technology teams.
Excellent organisational skills
Ability to manage multiple projects simultaneously

Working for you :

We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:

Generous holiday allowance with the option to buy additional days
Health screening, eye care vouchers and private medical benefits
Wellbeing programs
Life assurance
Access to a competitive contributory pension scheme
Save As You Earn share option scheme
Travel Season ticket loan
Electric Vehicle Scheme
Optional Dental Insurance
Maternity, paternity and shared parental leave
Employee Assistance Programme
Access to emergency care for both the elderly and children
RECARES days, giving you time to support the charities and causes that matter to you
Access to employee resource groups with dedicated time to volunteer
Access to extensive learning and development resources
Access to employee discounts scheme via Perks at Work

We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.

Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .

Please read our Candidate Privacy Policy .

We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

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retention specialist jobs in cardiff, crf

Customer Enablement Specialist

Ecommerce Specialist

Student Engagement Officer

Individual Giving Manager

Contract Coordinator

HR Business Partner

CRM Manager

Director, Value Communications / Medical Writing

Sales Executive

Retail Assistant

Public Law Judicial Review Paralegal

Service Sales Manager EMEAI

Supervising Social Worker

Senior HR Officer

Weekend Setter H/F

Qualified Dental Nurse

More jobs to discover

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