Zone leader Work, Jobs in Cardiff, Crf (with Salaries)

Customer Service Officer
Newport City Council —Newport
- £20,000 - £29,999 a year
- Full-time
- Customer service
- English
8d
Assistant, Content Management (Italian)
Deloitte —Cardiff
- Hybrid work
- English
- Communication skills
Energy Sector Lead - Wales
Department for Business and Trade —Cardiff
- £57,511 - £64,708 a year
- Part-time
- Presentation skills
2d
Assistant, Content Management, German Speaking
Deloitte —Cardiff
- Hybrid work
- English
- Communication skills
Assistant, Content Publishing Analyst, French
Deloitte —Cardiff
- Hybrid work
- English
- Communication skills
Retail Team Leader - Merthyr Tydfil
DCK Group —Merthyr Tydfil
- £13.71 an hour
- Full-time
- Merchandising
- Supervising experience
- Travel
- Flexible schedule
Quick apply
7d
Marketing and Communications Manager 12mth FTC (Maternity Cover)
A-Gas —Portishead
- Full-time
- Hybrid work
- Management
- Bachelor's degree
- Organisational skills
- Employee assistance programme
- Flexible schedule
Quick apply
2d
Technical Actuarial Pensions Specialist
WTW —Bristol
- Full-time
- Hybrid work
- Project management
- Communication skills
- Annual leave
- Employee assistance programme

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Assistant, Content Management (Italian)
Deloitte —Cardiff
With audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with…

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Customer Service Officer

Newport City Council -
Newport

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Job details

Full-time
£20,000 - £29,999 a year
8 days ago

Qualifications

Urdu
Customer service
Arabic
Bengali
English
Punjabi
A Level
Welsh

Full job description

Salary

Grade 4 SCP 7 - 11 £26,403 - £28,142 (Pro Rata)

Contractual hours

Basis

Full time

Region

Annual - £20,000 to £29,999 (Pro rata)

Package

Fixed-term -6 months

Job category/type

Finance

Date posted

29/05/2026

Job reference

NCC010787

Post No.IS1003.12 - Customer Service Officer

We are looking for people to join our Customer Services team working in the City Contact Centre, The Information Zone and Main Reception.

If you are friendly and able to engage in a polite, sincere and welcoming manner with members of the public then we'd like to hear from you. Working for Customer Services we can offer you:

A happy and supportive working environment with good disabled access
On-going commitment to your personal development
Variety of shift patterns allowing you to manage your home/work life balance
Hybrid working

Responsible to the Team Leader, Customer Service Officers will respond to enquiries from the public on a wide range of Council Services. Your aim will be to fully answer queries over the phone and in person initiating services for the customer in a friendly, helpful manner. You will also identify any shortfalls in information provision to fully respond to public enquiries.

You will be educated to A-level standard or have at least 1 years’ experience in a call centre or customer services environment. As an excellent team player you will have a good understanding of customer service principles and have the ability to communicate effectively with a wide range of individuals. You will work well under pressure and have the ability to prioritise your own workload.

We encourage applications from individuals who can communicate effectively in Urdu, Punjabi, Bengali, Arabic, Welsh as well as English.

Newport City Council is committed to working towards its workforce being more representative of the population that we serve and particularly welcomes applications from people from the minority ethnic communities represented (or living) in the city. Selection will be made on ability and skills to undertake the role.

We are currently hiring for a full-time position, one six month fixed term position.

For an informal discussion please contact Tahmina Chowdhury on 01633 656656.

We welcome applications for all our jobs in either Welsh or English. An application submitted in Welsh will not be treated less favourably than an application submitted in English.

Newport City Council is committed to working towards its workforce being more representative of the population that we serve and particularly welcomes applications from people from minority ethnic communities represented (or living) in the city. Selection will be made on ability and skills to undertake the role.

Newport City Council is not currently supporting applicants with sponsorship for right to work. In applying for a vacancy, applicants should already have the right to work in the UK.

Our values – Fairness for all, Making a difference, Being responsible, Working together
Ein gwerthoedd – Ein Gwerthoedd, Tegwch i Bawb, Gwneud Gwahaniaeth, Bod yn Gyfrifol, Gweithio gyda'n gilydd

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Refine Your Search

zone leader jobs in cardiff, crf

Customer Service Officer

Assistant, Content Management (Italian)

Energy Sector Lead - Wales

Assistant, Content Management, German Speaking

Assistant, Content Publishing Analyst, French

Retail Team Leader - Merthyr Tydfil

Marketing and Communications Manager 12mth FTC (Maternity Cover)

Technical Actuarial Pensions Specialist

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