Customer service team lead Work, Jobs in Cardiff, Wls (with Salaries)

Team Leader
Card Factory —Cardiff
- £13 an hour
- Leadership
Administration Lead
ivolve Care and Support —Llanishen
- £13.75 an hour
- Full-time
- Nursing home
- Customer service
3d
Guest Service Team Leader
NOVOTEL —Cardiff
- £14.45 a month
- Full-time
- Hospitality
- Customer service
- Hotel
- Employee discount
- Referral programme
Quick apply
Hub Team Manager
B&Q —Bristol
- £36,031.94 - £41,031.94 a year
- Part-time
- Sales
- Annual leave
- Employee assistance programme
4d
Inpatient Physiotherapy Lead
Nuffield Health —Vale of Glamorgan
- Up to £49,000 a year
- Part-time
- Management
- Hospital
- Customer service
- Employee discount
- Gym membership
20h
Lead Power Platform Consultant
iCoTech Services —Cardiff
- £55,000 - £75,000 a year
- Full-time
- Hybrid work
- Azure
- Travel
- Mentoring
Quick apply
Project Delivery Lead
Flogas Britain —Bristol
- Hybrid work
- PMP
- Employee assistance programme
- Employee discount
Quick apply
Site Reliability Engineering Lead
LexisNexis Risk Solutions —Cardiff
- Full-time
- Management
- Mentoring
CRS Energy: Solar Sales Consultant | £40,000 - £100,000+ OTE | Qualified Leads Provided
Complete Remedial Solutions —Bridgend
- £40,000 - £100,000 a year
- Full-time
- CRM software
- Sales
- Customer service
- Referral programme
Quick apply
4d
Site Reliability Engineering Lead
RELX —Cardiff
- Full-time
- Management
- Mentoring
Team Leader
Southern Coop —Burnham-on-Sea
- £13.50 an hour
- Part-time
- Employee assistance programme
- Employee discount
8d
Lead Officer of Sales Administration
Icar Auto —Patchway
- From £33,000 a year
- Full-time
- Sales
- Microsoft Office
- Administrative experience
- Free parking
- Health & wellbeing programme
Quick apply
Cleaning Team Leader (nights)
Transport for Wales —Barry
- £15.90 an hour
- Night shift
- Classroom experience
- Employee discount
7d
Senior Sales Stylist & Pop-Up Lead
Minnie May Closet —Cowbridge
- £25,000 - £27,000 a year
- Part-time
- Sales
- Merchandising
- Supervising experience
- Store discount
- Employee discount
Quick apply

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Press Officer Part Time
Welsh National Opera Cenedlaethol Cymru —Cardiff
Ability to write persuasively for promotional purposes to secure media coverage and ticket sales. Oversee administrative duties for the Communications team,…
£30,605.90 a year
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Head of Operations
Berrys Coaches (Taunton) Ltd —Taunton
Ensure managers and supervisors complete tasks and responsibilities in a timely manner and to a high standard. Employee ownership tax-free profit share.
£65,000 - £80,000 a year
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14d

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customer service team lead jobs near cardiff, wls

Team Leader

Card Factory -
Cardiff

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Job details

£13 an hour

Qualifications

Leadership

Full job description

Job Introduction

Location:

Contracted Hours Available:

We’re on the lookout for a friendly and upbeat Team Leader to bring energy, positivity, and great vibes to our store!

In this role, you’ll be right at the heart of it, supporting your Store Manager, keeping the team motivated, and making sure every customer leaves with exactly what they came in for (and a smile to go with it). When your Store Manager’s away, you’ll step up and keep things running smoothly with confidence and care.

Main Responsibilities

You’ll play a key role in the day-to-day running of the store—creating great customer experiences and driving commercial success. You’ll lead by example, showing what great service looks like and bringing the cardfactory Way to life. Along the way, you’ll help others grow while continuing to build your own skills. With your energy and commercial know-how, you’ll drive store initiatives, keep communication flowing, and create a positive, inclusive vibe. And by keeping an eye on the numbers, you’ll help make sure everything’s running smoothly, and the team is thriving.

The Ideal Candidate

What we’re looking for:

Good leadership skills people want to follow—positive, proactive, and full of energy.
You're curious by nature, always learning, and eager to see the bigger picture.
You make space for everyone’s voice, listen with intent, and help build a team where people feel they belong.
Step up, stay flexible, and set the tone by getting things done.
You’re fair, open to feedback, and thoughtful in how you make decisions.
You genuinely care about people, support growth, and help create a positive team vibe.

About The Company

If you’re ready to take the next step in your leadership journey, this could be the perfect opportunity. At cardfactory, we’re all about celebrating people—and that includes you. You’ll be supported every step of the journey, with opportunities to grow, lead, and shine. We’ll back your potential, cheer on your progress, and help you grow.

Sound like a perfect fit? Apply today and let’s make every day a celebration!

We reserve the right to close this vacancy once sufficient suitable applications have been received. We advise applying early to avoid disappointment as applications will be reviewed regularly.

No agencies, please.

Apply Now

Refine Your Search

customer service team lead jobs in cardiff, wls

Team Leader

Administration Lead

Guest Service Team Leader

Hub Team Manager

Inpatient Physiotherapy Lead

Lead Power Platform Consultant

Project Delivery Lead

Site Reliability Engineering Lead

CRS Energy: Solar Sales Consultant | £40,000 - £100,000+ OTE | Qualified Leads Provided

Site Reliability Engineering Lead

Team Leader

Lead Officer of Sales Administration

Cleaning Team Leader (nights)

Senior Sales Stylist & Pop-Up Lead

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